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GoodBed H.
from San Francisco, CA
answered
Mar 2024
You'll need to contact the manufacturer, Tempur-Pedic. You can find their contact info here: https://www.goodbed.com/mattresses/tempur-pedic/#about I'd recommend having the original purchase paperwork handy, as you'll most likely need that to initiate a warranty claim.
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This question is related to the TEMPUR-Cloud Supreme (2010). Learn more about this model:
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TEMPUR-Cloud Supreme (2010)
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In our evaluation of the TEMPUR-Cloud Supreme (2010) mattress, we found it to be a Medium (5) on the GoodBed rating scale (1= firmest, 9 = softest).
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Yes, the TEMPUR-Cloud Supreme (2010) mattress is adjustable base compatible. This means it is designed to be used on an adjustable base without incurring damage or voiding the warranty. In our review of this mattress, we tested it on an adjustable base to look for any adverse effects as the head and foot are elevated, and to see how well it conforms to the contours of the base both with and without the weight of a sleeper. Overall, we found the Cloud Supreme (2010) to have very good adjustable base compatibility.
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- Length: 10-year warranty.
- Indentation coverage: 0.75" and deeper.
- Proration: 10 years of full ("non-prorated") replacement coverage.
- Claim Fees: Owners are responsible for warranty-related shipping fees..
