What should I do about a mattress and box spring that is sinking in the middle? It is a Medallion mattress. I have bought it just a year ago.
asked Oct 10 '13
Shelly D from Midvale, UT
Hi Shelly -- It sounds like you should file a warranty claim, most likely through the retailer from whom you purchased the mattress.
Medallion Mattress Company doesn't appear to have a website, so its somewhat doubtful that they have a way for you to file a warranty claim with them directly, however you should check the documentation you were given when you purchased the mattress to verify the appropriate process for filing a waranty claim.
answered Oct 10 '13
GoodBed Help ♦♦
Hi, Shelly...in general, for warranty, a mattress must show a 1 1/2" to 1 3/4" measurable indentation after you've been out of the bed for a few hours.
answered Oct 14 '13
Karen Woods ♦
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Asked: Oct 10 '13
Seen: 1,359 times
Last updated: Oct 14 '13
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