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Serta Perfect Sleeper Mattress Overview

Last updated on June 22, 2022

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We check out the Serta Perfect Sleeper collection of mattresses available at Mattress Firm.

Note: This is not a review. This is our plain-English explanation and overview of the current Serta Perfect Sleeper mattresses available at Mattress Firm.

If you’d prefer to watch rather than read, watch our Serta Perfect Sleeper (Mattress Firm Models) Mattresses Overview video

Serta Perfect Sleeper Mattresses: Common Attributes

The four Serta Perfect Sleeper mattresses discussed here (available only at Mattress Firm) are made with foam and memory foam atop a pocketed-coil support unit and have a very traditional feel. (Note: There are other models in the Serta Perfect Sleeper collection that are available in other stores, however those are not covered here.)

All four mattresses use the same pocketed coil unit with 825 coils in a queen size. Along all the edges is a foam encasement meant to shore up edge support.

All models also contain Serta's Cool Twist foam; depending on the model, this is either standard foam or memory foam infused with gel. As a known conductor of heat, it's intended to help draw heat from the body and keep you cool.

Regardless of whether the model includes Cool Twist foam or memory foam, none of these models have any memory feel -- that slow, melting-into-the-bed sensation that's associated with memory foam. So if you want the pressure-relieving advantages of memory foam but aren't a fan of that melting sensation, these mattresses fit that description.

These are very traditional-feeling mattresses with plenty of bounce. All of the mattress feature a traditional-looking quilted cover.

In addition to overall feel, the Perfect Sleeper mattresses also vary by height and price.
Serta Perfect Sleeper Hybrid
Mattress Height MSRP (Queen)
Charlotte Plush Euro Top 11.5" $449
Palm Coast Plush 13.5" $1,299
Sandburg Firm 12.5" $1,299
Willow Brook Plush Pillow Top 14" $1,399

Serta Perfect Sleeper cutaway

Serta Perfect Sleeper Charlotte Plush Euro Top

The base model in the four-model Perfect Sleeper collection at Mattress Firm, the Charlotte Plush Euro Top measures 11.5" tall, and falls somewhere between a Medium and a Medium Soft on our scale.

Even though it's a pretty soft mattress, you really don't sink in that much, and the mattress does not hug your curves super closely. Rather, you get more of a floating-on-top sensation while the whole mattress sinks under you.

The Charlotte mattress has 1" of Cool Twist gel foam right under the cover, with another layer of standard polyurethane foam under that, supported by pocketed coils at the bottom.

This is a super bouncy, squishy mattress, probably because it's mainly made of springs, with a small amount of foam on top.

Serta Perfect Sleeper Charlotte Plush

Serta Perfect Sleeper Palm Coast Plush

Stepping up in the line, Palm Coast Plush measures 13.5" tall, and it has quite a few upgrades over the Charlotte. It features three total inches of foam atop the coil unit. There's a 1/2" of the Cool Twist Memory Foam plus another 2" of Cool Twist foam, so there's quite a bit more gel in this mattress.

The cover is also an upgrade, now a knit cover that's more stretchy and more breathable than the woven cover on the Charlotte. The cover also has antimicrobial properties, intended to help the mattress stay fresh.

On our scale, the Palm Coast Plush has a Medium feel, and Medium cushioning; this mattress will hug your curves and let you sink in more than the Charlotte mattress.

Although there's some memory foam in this bed, it has none of that "melting" sensation we tend to associate with memory foam. Rather, this mattress feels very traditional, with quite a bit of bounce.

Serta Perfect Sleeper Palm Coast

Serta Perfect Sleeper Sandburg Firm

The Sandburg is an 12.5" mattress that has a firmer feel. In place of some of the foam, Serta is using its Hyper Touch Comfort System, a blend of foam, fibers and fabric that's going to give this mattress its firmer feeling.
You still get a small amount of the Cool Twist Memory Foam, along with some standard foam. The knit cover is stretchy, and shares antimicrobial properties with the Palm Coast Plush mattress.

Serta Perfect Sleeper Willow Brook Plush Pillow Top

The Willow Brook Plush Pillow Top mattress measures 14" tall, and is a Soft on our scale -- it's the softest of the four mattresses in this Perfect Sleeper collection, with almost 4" total inches of foam and memory foam, including a 1/2" layer of the Cool Twist Memory Foam, and 2" of Cool Twist Foam.

You also get the knitted antimicrobial cover. We felt the deepest cushioning on this mattress, with more of a hugged/cradled sensation as opposed to a floating-on-top feeling.

Serta Perfect Sleeper Willow Brook

Other Factors

Delivery and Returns

  • Free standard delivery
  • Exchange or return with fees

These particular Serta Perfect Sleeper mattresses are exclusively sold at Mattress Firm, and the retailer dictates the terms of delivery and returns. Currently, Mattress Firm offers free basic delivery to your door or garage. That means you will be responsible for moving the mattress into your home. Alternatively, you can pay extra for in-home delivery options.

Mattress Firm currently offers a 120-night sleep trial. If you aren't comfortable on your new mattress, you can exchange it for a different one minus a $100 shipping fee and a 10% restocking fee. If you decide you don't want the mattress at all, within the 120-night window, you may apply for a refund less a $100 shipping fee and 20% restocking fee.


  • Varies by model

Warranty information for each mattress is included on the mattress "Law Label" at the store, and vary depending on the model. Be sure to talk to your salesperson about warranty terms, and particularly about the body impression warranty, which will tell you how much of a permanent depression may form to be covered under warranty. 

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