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Level Sleep Mattress Review (2019)

Last updated on August 9, 2019

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The Level Sleep bed has three support zones. How well do they work?

Short on time? Click here to jump down to the review summary

If you’d prefer to watch rather than read, check out our full Level Sleep video review.

Table of Contents

Nobody does more in-depth mattress reviews than GoodBed — which means there's a lot of information here! Use the links in this table of contents to quickly jump to the sections of this review that interest you most.

Summary Overview of GoodBed's findings and conclusions about this product
Materials & Construction Mattress Type, Layers, Cover
Comfort & Feel Ratings Softness, Cushioning Depth, Memory Feel, Bounce
Back Support + Pressure Relief Ratings By sleeper weight and sleep position
Feature Ratings Motion Isolation, Temperature, Edge Support, Ease of Repositioning, Natural vs Chemicals, Adjustable Base Compatibility
Price, Value & Longevity Cost, Discounts, Durability, Overall Value
Other Factors to Consider Delivery, Returns, Warranty
Bottom Line Who is the best/worst match for this mattress?

Summary: Is the Level Sleep a Good Mattress?

The Level Sleep bed is a 10" tall mattress made of two layers of polyurethane foam. The mattress's trick, however, is that the top 3" layer of foam has four sections with differing support, based on zones of the body.

At the head and foot of the mattress, the top foam is softer, corresponding to the lighter parts of your body. A firmer foam supports your hip area, and an even firmer area provides lumbar support. The bed's cover features a different fabric color/design to indicate the zones.

Of course, that makes this mattress a 'one way' bed, meaning that if you swivel it 180 degrees, you get a completely different feel/experience because your back would no longer line up with the lumbar support area.

In our testing, the lumbar support zone had a very pronounced effect, with the mattress really reaching up to support the lower back. If you know that you specifically want or need this kind of added lumbar support, but don't want a mattress that's firm all over, there are very few mattress models that address that specific need.

For stomach and side sleeping in our tests, the lumbar support area had either no benefit or even a contradictory effect, so we felt this mattress primarily suits back sleepers.

Other highlights in our tests were good edge support and motion isolation. Also worth noting is Level Sleep's 365-day trial period, meaning you can return the bed for a full refund at any point during your first year of ownership. On the downside, the Level Sleep 'lifetime' warranty only includes permanent body impressions of 1.5" and deeper -- that's twice the industry standard for foam mattresses, and means your bed would need to have a permanent indentation that measures at least 1.5" to invoke the warranty.

Read on for our detailed report and be sure to check out the video to see this mattress in action as we put it through our tests.

Also see the Level Sleep website for more images and info.

 

Bottom Line: Who is the Best Match for a Level Sleep Mattress?

BEST if you:

  • Are primarily a back sleeper
  • Need or want additional lumbar support
  • Are easily disturbed by a partner repositioning
  • Tend to sit or sleep on the edge of your mattress

NOT IDEAL if you:

  • Prefer a slow, melting into the bed feeling
  • Are a side sleeper
  • Don't particularly need extra lumbar support

Comfort & Feel

These are the "preference-based characteristics" of a mattress. No classification here is better or worse – they are strictly a matter of your personal preference.

Softness Level
(1=Least Soft, 9=Most Soft)
5 Medium overall; variation for zones
Cushioning Depth
(1=Shallowest, 9=Deepest)
5 Average
Response Rate
(1=Slowest, 9=Fastest)
9 Quick recovery, no bounce

 

Back Support (by Sleeper Type)

No mattress will provide equally good spinal alignment (a.k.a., back support) for every sleeper. Here's what to expect in terms of spinal alignment on this mattress – by sleeper weight and sleep position.

Weight Range Back Sleepers Side Sleepers Stomach Sleepers
Lighter <150 lb 9 6 8
Average 150 to 200 lb 9 6 8
Above Average 200 to 250 lb 9 7 8
Heavier >250 lb 9 7 7

 

Pressure Relief (by Sleeper Type)

The pressure relief offered by a mattress – especially important for side sleepers – will vary based on a sleeper's weight and body shape. Here's how we size up the pressure relief capabilities of this mattress.

Weight Range Typical Curves Extra Curvy
Lighter <150 lb 9 9
Average 150 to 200 lb 9 9
Above Average 200 to 250 lb 9 9
Heavier >250 lb 8 8

 

Other Features

These are the "priority-based characteristics" of a mattress. Ratings here indicate where this mattress has strengths or weaknesses – however the importance of these features will depend entirely on your personal priorities.

Motion Isolation 9 Excellent
Stays 'Cool' 5 Average
Edge Support 7 Good for a foam bed
Ease of Repositioning 8 Very good
Green Features 5  Does have some safety certifications
Adjustable Base Compatibility 7 Compatible, with conformance issues
Overall Value 7 Good value

 

Key Facts

Mattress Type

All Foam

Price (Queen)

$1,199

Delivery

Free delivery to door

Return Policy

365-day trial, full refund and pickup

Warranty

Lifetime. Indentation coverage: 1.5"+

Country of Manufacture

United States

Thickness

10 inches

Weight (Queen)

72 pounds

Materials & Construction

What's in the Level Sleep Mattress?

Overall, we classify The Level Sleep mattress as an "All Foam" construction type. It is 10″ thick and is comprised of 2 layers (listed below from top to bottom):

  • 3" zoned Energex polyurethane foam, 2.0 - 2.2 lb. density
  • 7" polyurethane support foam, 1.8 lb. density
The top comfort layer of foam is a proprietary "Energex" foam made by Nectar Sleep. It's a petroleum-based polyurethane foam, but since it's exclusive to the company, we don't know much about it beyond the stated density. As you can see in the photos below, the top foam has four 'zones' corresponding to areas of the body that may need more or less support and softness. Depending on the part of the mattress, density varies between 2.0 and 2.2 lbs. per square foot.
Below that is a standard 7" block of polyurethane support foam, used in many all-foam mattresses.

 Cover

The mattress is wrapped in a cover that has a jersey knit-like feel. It has three different decorative patterns to indicate the lumbar support zone, and the head/foot.

Comfort & Feel

There are three aspects that make up our assessment of comfort and feel. We call these "preference-based characteristics" because no rating here is better or worse – rather, the attributes that are most desirable to you will be determined solely by your personal preferences. We apply the same classification standards to each mattress so you can more easily compare apples to apples.

Softness ( what’s this )

Keep in mind that what mattress companies call “firm” or “soft” is a purely a preference. All mattresses should be supportive and promote healthy spinal alignment. Whether a mattress is fluffy and squishy (what mattress companies call soft or plush), or less so (what companies call firm), is purely down to your personal needs and preferences.

We classify the Level Sleep as a Medium overall, but there's significant variation between the different zones of this mattress. The head and foot of the bed are very soft, the hip area is a medium soft, and the lumbar support zone is quite firm. So even though we'll call the entire bed a "Medium" be aware of those zone differences.

Not sure what softness is best for you? Take our Mattress Match Quiz and find out.

Softness Level
(1=Least Soft, 9=Most Soft)
5 Medium

 

Cushioning Depth ( what’s this )

This refers to how deeply you sink into the mattress or feel cradled or hugged, versus a feeling of floating on top of the bed.

We'd call cushioning depth average, but again, there are differences depending on where you are on the bed. You'll sink more deeply at the head and foot, and significantly less so in the middle. But this isn't a memory foam bed, nor is the foam particularly conforming, so you don't feel you are sinking into the bed more than with other mattresses.

Cushioning Depth
(1=Shallowest, 9=Deepest)
5 Average

 

Responsiveness ( what’s this )

Responsiveness refers to how quickly a mattress recovers its shape after being compressed. When you press your hand into the mattress, for instance, then remove it, does it take several seconds for the mattress to return to flat, or does it recover immediately?

The Level Sleep mattress has no memory foam, so it has none of that slow response you get from that material. Rather, it recovers its shape very quickly.

Responsiveness also translates to bounce, which we test in a few days. Surface bounce and mid-level bounce (tested with a 16-pound bowling ball) matter most for sex; some people prefer some bounce to their mattress and other couples don't. Lastly, our tester drops his whole weight on to the bed to analyze deep bounce. The Level Sleep had no appreciable bounce in any of these tests, unsurprising for an all-foam mattress.

Response Rate
(1=Slowest, 9=Fastest)
9 Quick recovery, no bounce.

 

Back Support & Pressure Relief

The two things that you should always be sure to get from your mattress are spinal alignment (commonly thought of as "back support") and pressure relief. Unfortunately, no mattress will deliver these two things equally well for all sleepers. In particular, spinal alignment and pressure relief capabilities will vary across sleepers with different weights, body shapes, and sleep positions. To help you determine how this mattress will perform for you, we break down our spinal alignment and pressure relief assessments by sleeper type.

The big selling feature of the Level Sleep is, of course, its zoned support and extra lumbar support. So we especially looked at that in our tests.

We thought the special lumbar support zone had a pronounced and noticeable effect, reaching up into the lower back area for our tester, who felt very well supported on his back (his predominant sleeping position). We did question whether stomach sleepers would benefit much at all from the lumbar zone, and also questioned whether it might actually work against spinal alignment for side sleepers.

 

Spinal Alignment

The key to good back support is maintaining proper spinal alignment while you sleep. This means that the mattress should hold your spine in roughly the same position it's in when you're standing. The ability of a given mattress to do this will generally depend on your weight, sleep position, and body shape.

Here is how we break down the spinal alignment of the Level Sleep mattress:

Weight Range Back Sleepers Side Sleepers Stomach Sleepers
Lighter <150 lb 9 6 8
Average 150 to 200 lb 9 6 8
Above Average 200 to 250 lb 9 7 8
Heavier >250 lb 9 7 7

 

Back Sleepers:

Our tester really felt the benefit of the lumbar-support zone while on his back. It had a pronounced and positive effect. And we found that people of a wide weight range would have a similar experience.

Not everyone may want or need this much assertive lumbar support, but our tester enjoyed it very much. It's also worth noting that the lumbar support is in a specific area on one end of the mattress; if you turn the bed 180 degrees (as is recommended to even out the wear), you won't get the same lumbar experience.

Side Sleepers:

For side sleeping, our tester did not get any benefit from the lumbar zone. In fact, he felt some unwelcome pressure on his rib cage while on his side, which could potentially effect spinal alignment. The unique feature of the Level Sleep bed is in lumbar support for back sleepers. For side sleepers, it isn't helpful and could possibly be a detriment, and either way, you would not be taking advantage of the feature you've paid for.

Stomach Sleepers:

Achieving good spinal alignment for stomach sleepers can often be trickier as the hips can tend to sink down too far with some mattresses, but our tester felt well supported in this position. While the lumbar support area isn't designed for stomach sleepers, we did not feel it was a hindrance. We might have concerns those significantly heavier than our tester, who might find hips sinking too deeply to maintain spinal alignment (to be fair, we would have this concern with the majority of all-foam beds). 

 

Pressure Relief

When a mattress pushes back against your body with too much force in a concentrated area, the result can be pain, soreness, loss of circulation, excessive tossing, and other problems. In general, such "pressure points" are of greatest concern for side sleepers, since that's the position in which your body's weight is distributed over the smallest surface area. To find the right mattress for your needs, keep in mind that the pressure-relieving capabilities of any given mattress will vary depending on the sleeper. Factors like your weight and body shape (e.g., broader shoulders and/or hips) will determine how far you sink into the mattress, and the pressure relief offered by that mattress will vary widely at different depths.

Here's how we sized up the pressure relief of the Level Sleep mattress:

Weight Range Typical Curves Extra Curvy
Lighter <150 lb 9 9
Average 150 to 200 lb 9 9
Above Average 200 to 250 lb 9 9
Heavier >250 lb 8 8

 

This mattress, with its lumbar support zone, isn't designed with side sleepers in mind (side sleeping is where pressure relief is most a priority). That said, our tester did feel good pressure relief from the soft foam above the lumbar zone area, with his shoulder sinking nicely into the mattress, and the soft foam provided good cushioning.

As discussed above, we found spinal alignment the be more the issue when side sleeping than pressure relief.

 

Other Features

Beyond the preference-based characteristics of comfort and feel, and the body matching for spinal alignment and pressure relief, a mattress will have a number of other attributes that can make it a better or worse choice for you. We call these "priority-based characteristics" because they are areas in which a mattress can be better or worse, but that will have differing amounts of importance to each sleeper. So, determining how much importance to give to these features will be entirely a matter of your own personal priorities. As always, we apply the same ratings standards to each mattress so you can more easily compare apples to apples.

 

Motion Isolation ( what’s this )

With a bowling pin standing upright on the Level Sleep bed, we tested motion isolation by dropping a 16-lb. bowling ball on it, as well as the whole weight of our 200-lb. tester.

In the bowling ball test, the bowling pin wiggled a tiny bit but didn’t fall. And when our tester dropped his entire weight onto the Level Sleep bed, the pin barely moved.

We felt that this mattress would be an excellent choice for couples who don’t want to feel their partner getting in and out of bed.

Motion Isolation Rating
9 /10 Excellent

 

Temperature ( what’s this )

For a majority of people, sleeping hot is not something they've experienced. But for the small percentage that do, and for those concerned with this, we offer our analysis of a mattress's cooling properties.
All-foam mattresses, in general, do not have the best reputation for airflow and heat management. While the Level Sleep mattress does not have any specific features to address sleeping hot, its foams are lower in density than many, meaning there's more air between foam cells.
For those that have not experienced sleeping hot on other beds, we do not think the Level Sleep will feel hot.
Stay's 'Cool' Rating
5/10

Average among foam beds


Edge Support ( what’s this )

Foam mattresses aren’t typically very supportive along the very edge of the mattress—important if you like to sit on the edge of the bed, or if you tend to sleep along the edge. With the Level Sleep mattress, we were pleasantly surprised.

Edge support while sitting depends on which part of the bed you're sitting on; on the lumbar area, you'll sink in less than on the head and foot areas. Even so, our tester did not feel unstable.

When laying on the edge of the bed, he felt stable, and this bed performed better than other foam mattresses.

Edge Support Rating
7/10

Good


 

Ease of Repositioning ( what’s this )

If you tend to move and change positions a lot over the course of a night, ease of repositioning will be a priority for you. Our tester did experience any issues changing positions.

Repositioning Rating
8 /10 Very good

 

Green Features ( what’s this )

For mattress shoppers concerned with the use of natural materials, sustainable manufacturing practices or the like, we offer our subjective evaluation of any efforts taken by the company to make the mattress more green, healthy, or safe. 

In the case of the Level Sleep mattress, the company makes no claims about the use of natural materials, however all of the foams used are certified to the CertiPUR-US standard, which verifies that a material has low VOC off-gassing as well as a lack of chemicals and other substances regulated by the CPSC.

Green Rating
5 /10 Has some safety certifications

 

Adjustable Base Compatibility ( what’s this )

We also tested the Level Sleep mattress atop an adjustable base. Here, we are looking for how well the mattress conforms, and for any concerning behaviors that might lead us to believe that the bed could be damaged. We did not note any potentially damaging issues with the bed, however, it did not conform very well to our adjustable base. When our tester got out of the bed in its fully articulated position, the center of the mattress popped back up -- it wants to be flat. We would expect this would improve somewhat after a break-in period, but out of the box, conformance was not ideal.

Adjustable Base Use Rating
7 /10 Compatible, with conformance issues

 

Price, Value & Longevity

How Much Does a Level Sleep Mattress Cost?

Prices shown are list prices. Remember that GoodBed keeps our site current with the best available discounts on all online mattresses, many of which are exclusive discounts for our readers. This is an exclusive discount for our readers, and also provides GoodBed with a small referral fee from Level Sleep that supports our work at no cost to you.

Size Dimensions Mattress Std. Foundation / Adj. Base GoodBed Discount
Twin 39" x 75" x 10" $799 $200 / NA Yes
Twin XL 39" x 80" x 10"  $899 $200 / $649 Yes
Full (Double) 54" x 75" x 10" $1.099 $200 / $699 Yes
Queen 60" x 80" x 10" $1,199 $250 / $799 Yes
King 76" x 80" x 10" $1,399 $275 / NA Yes
California King 72" x 84" x 10" $1,399 $275 / $1,298 (split king) Yes

 

What Are You Getting?

The Level Sleep is a 10-inch mattress made of polyurethane foam with zoned support in the mattress's top layer of foam. With firmer support in the lumbar area, and corresponding softer support in the hip area, and the softest foam at the head and foot, the bed promises particularly good support for back sleepers.

 

How Long Will the Level Sleep Mattress Last?

When it comes to estimating the comfort lifespan of a mattress, we tend to use foam density as our best, albeit imperfect, predictor of how long a foam will retain its shape and resiliency. The support foam at the bottom of the mattress is standard 1.8 lb. polyurethane foam, which generally has a good track record for longevity. If we have any concerns, it’s the top layer of Energex foam, a proprietary foam that doesn't have the same track record. And at 2.0 - 2.2-lb. density, this is a lower density comfort foam than we often see. However, Level Sleep's 365-day trial can be reassurance against issues over the first year of ownership.

 

Overall Value

On paper, for an all-foam mattress, the Level Sleep's price of $1,199 (queen size) does not stand out, and other foam mattresses are less expensive. However, when you factor in the bed's unique lumbar support feature, it does stand apart from the competition, and we do think it's a good value if extra back support is a priority for you.
Value Rating 7 /10 Good value

Other Factors to Consider

Delivery

  • Free delivery to door

Level Sleep includes free delivery to your door, which is now standard among online brands. You'll be responsible for getting the 72-pound box to your bedroom, although a white-glove delivery and setup service is available at additional cost.

 

Returns

  • 365-day trial period
  • Full refund, including free pickup within trial period

Level Sleep offers buyers a one-year trial period, which is much longer than the 100- or 120-night trials offered by most other online brands. Returns within the trial period are free, with pickup of the mattress included. See: Level Sleep trial and returns policy

 

Warranty

  • Warranty Length: Lifetime
  • Indentation Coverage: 1.5” and above

One of the biggest, if not THE biggest complaints about any mattress from consumers regards body impressions—the inability of a mattress to spring back, eventually creating a low spot/sinkhole in the mattress. As such, mattress warranties all contain a term defining how big a sag or ‘body impression’ (measured when no one is on the mattress) is considered a defect, and thus covered under the warranty. The industry standard for foam mattresses is 3/4”. Level Sleep has chosen to cover indentations that meet or exceed 1.5” -- that's much deeper than the industry average. Practically speaking, that means any softening or sagging would need to be at least that deep before the warranty would offer you protection.

The below-average body impression warranty, however, is balanced by the 365-day trial period. Durability problems are more likely to occur in the first year of ownership, so even if the issue isn't covered by the warranty, you could still return the bed within that first year.

See: Level Sleep warranty policy


 

Bottom Line: Is the Level Sleep Mattress Right for You?

The Level Sleep is an all foam mattress with a unique zoned-lumbar-support feature. Here’s who we think the mattress is best for, based on our evaluations:

BEST if you:

  • Are primarily a back sleeper
  • Need or want additional lumbar support
  • Are easily disturbed by a partner repositioning
  • Tend to sit or sleep on the edge of your mattress

NOT IDEAL if you:

  • Prefer a slow, melting into the bed feeling
  • Are a side sleeper
  • Don't particularly need extra lumbar support

Is the Level Sleep bed right for you? Take our Mattress Match Quiz to find mattresses that fit your needs, based on your preferences and price range. 

Looking for a little more on the Level Sleep mattress? Visit LevelSleep.com

 

Final Note

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