DreamCloud Mattress Review

Michael Magnuson

Founder of GoodBed, Leading Mattress Expert

This is the entry-level model from DreamCloud. We have also reviewed the DreamCloud Premier, which is a softer mattress with more cushioning depth.

Is DreamCloud a Good Mattress?

The "DreamCloud" mattress is a name that's been around since 2017. Originally, there was just the one mattress, the DreamCloud. Now, however, the company has expanded the line to three models: the entry-level DreamCloud, the DreamCloud Premier (which we have also reviewed) and the DreamCloud Premier Rest.

The DreamCloud and the DreamCloud Premier are both Firm mattresses on our scale, and both are 14" tall. The main differences are memory feel and cushioning depth. The DreamCloud Premier has a little more memory feel, since the memory foam is closer to the top of the mattress. While both mattresses give you more of a feeling of sleeping "on" your mattress rather than sinking deeply into it, the Premier version does let you sink in a bit more. The Premier version is also less bouncy.

All of the DreamCloud mattresses have a luxury "hotel" type look, with a deeply quilted and soft cover with deep undulations.

In terms of back support, we found the DreamCloud a good choice for la wide range of sleeping positions and weights, making it a good potential option for combination sleepers, especially those of average weight. We thought the mattress might not offer enough cushioning for the lightest side sleepers, but it's a great choice for lighter stomach sleepers.

Conversely, the heaviest stomach sleepers might need something with less soft cushioning up top to avoid sinking in too deeply.

Motion isolation is a real highlight in our testing, making the DreamCloud a good choice for couples.

In terms of weaknesses, the DreamCloud mattress didn't conform very well on an adjustable base, and the quilting bunched up uncomfortably.

The real high point of this mattress  (as well as the DreamCloud Premier) is value; a 14" tall mattress would likely cost much more in a traditional mattress store, and in these current days of supply/labor shortages and inflation, DreamCloud has kept its pricing more consistent than other brands.

If you want the sort of mattress you might find in a luxury hotel that's very tall and luxurious looking, we definitely think the DreamCloud mattress may deserve consideration, especially if it meets your other needs and preferences.

The company offers a 365-night trial, with full refund if you decide to return the mattress. By comparison, most online mattress companies offer 100 or 120 nights. The lifetime warranty includes full replacement in the first 10 years, and repair or replacement after that. This is also fairly unusual, as many companies offering 'lifetime' warranties pro-rate the coverage, meaning that after a certain period, you'll be offered a discount on a replacement which varies depending on years of ownership.

Read on for our detailed report, and be sure to check out the video to see this mattress in action as we put it through our tests.

Bottom Line: Who is the Best Match for a DreamCloud Mattress?

BEST if you:

• Want a super tall mattress
• Are a combination sleeper
• Want excellent motion isolation
• Like a mattress with some bounce 

NOT IDEAL if you:

• Are a heavier stomach sleeper
• Prefer a slow, melting into the bed feeling
• Want to use an adjustable base

Comfort and Feel

The “feel” characteristics of a mattress cannot be universally better or worse. They can only be more or less desirable to you, based on your personal preferences. For this reason, we call these “preference-based” attributes. Our ratings here are based on objective measurements that we apply to a consistent scale for products from all brands.

Softness ( what’s this )

We classify the DreamCloud as a Firm mattress. Although to the eye, the mattress looks like you might sink very deeply into it, we found the cover and its quilting to be less soft than it looks. The cover does have deep puffs and channels that create undulations. If you prefer a mattress that's very smooth and flat on top, that could be a consideration for you. 

Not sure what softness is best for you? Take our Mattress Match Quiz and find out.

Cushioning Depth ( what’s this )

Although the mattress appears thick and squishy to the eye, we found cushioning depth to shallower than average, giving a blend between a "sinking in" feeling and a "floating on top" feeling.

Responsiveness ( what's this )

There is a 1" layer of gel-infused memory foam under the top quilted cover. It's a soft foam, and while it does have some of that slow-responding memory feel, where your hand print remains for a second or two after being depressed. But it's not the slowest memory foam we've seen. If you really like a lot of that 'melting' sensation, the DreamCloud probably won't have enough of it for you.

We also evaluated bounce, something that some people like and others don't. Due to that layer of pocket springs in the base of the bed, there's a good bit of bounce, and of the three models in the DreamCloud line, this one has the most bounce.

There isn't much bounce at the surface of the bed, however, which helps with motion isolation.

Back Support

The key to good back support is for the mattress to support your spine in a “neutral” position while you sleep, meaning that the shape of your spine is roughly the same as when you're standing. The ability of any given mattress to do this will vary by sleeper, depending on its “fit” for your weight, body shape, and preferred sleep position(s).

Spinal Alignment

The key to good back support is maintaining proper spinal alignment while you sleep. This means that the mattress should hold your spine in roughly the same position it's in when you're standing. The ability of a given mattress to do this will generally depend on your weight, sleep position, and body shape.

Here is how we break down the spinal alignment of the DreamCloud mattress.

Back Sleepers:

We felt that the DreamCloud mattress would be a good choice for most back sleepers. The very lightest people might need more softness/compression in order to sink down enough in the hip area to get good spinal alignment.

Side Sleepers:

We also felt the mattress would work well for most side sleepers, with the exception of the very lightest sleepers, who may need more cushioning in order for shoulders to sink into the mattress enough. But overall, we felt that a wide range of side sleepers would get very good back support and spinal alignment on the DreamCloud.

Stomach Sleepers:

Achieving good spinal alignment for stomach sleepers can often be tricky as the hips can tend to sink down too far with some mattresses, and with the DreamCloud, we felt that would be the case for the very heaviest side stomach sleepers. Lighter stomach sleepers, however, should obtain excellent spinal alignment in that position.

Pressure Relief

Inadequate pressure relief from your mattress results in “pressure points,” which can be a source of pain, soreness, loss of circulation, restlessness, and other problems. Pressure relief requirements will vary be sleeper, with side sleepers needing the most. Likewise, the amount of pressure relief that a given mattress provides will also vary by sleeper, depending on its “fit” for your weight and body shape.

Overall, we found the pressure relief offered by the DreamCloud to be good, even though we felt the softness and pressure relieving qualities of the comfort foams were somewhat mitigated by the tight and firmer cover.

An exception could be those who are heavy (over 200 pounds), who may find themselves sinking through the comfort foams and coming to rest on the firm coil unit further below.

Performance Features

With the “features” of a mattress, performance will tend to be consistent across all sleepers – without regards to your body type or preferences. However, these attributes have differing levels of importance to each sleeper, which is why we consider them “priority-based” characteristics.

Motion Isolation ( what’s this )

With a bottle standing upright on the original DreamCloud bed, we tested motion isolation by dropping the whole weight of our 200-lb. tester on it. The bottle wiggled a bit but didn't fall.

We felt that the DreamCloud would be an excellent choice for those who don't want to feel a partner's movements.

Temperature ( what’s this )

If you tend to "sleep hot" this aspect may be a priority for you. Innerspring mattress are usually a good choice for air flow and heat dissipation, and firmer mattresses are typically a better choice than softer ones, since your body doesn't sink in as much (and more of you is exposed to the air). There's also gel in the memory foam layer of the DreamCloud; gel is a known conductor of heat, and here it's intended to help channel heat from the body.

While the DreamCloud doesn't have any specific cooling features, its edge-to-edge coils and more shallow cushioning should promote good airflow, avoiding a "smothered" feeling that some experience on beds with memory foam.

Edge Support ( what’s this )

The DreamCloud mattress has stronger coils around the edge of the mattress to assist with edge support. Our testing sunk down on the mattress quite a bit when sitting on the edge, but he didn't feel unstable.

Similarly, when laying right on the edge of the mattress, our tester felt pretty stable. Overall, we judged edge support to be very good.

Ease of Repositioning ( what’s this )

Ease of movement was excellent on the DreamCloud mattress according to our tester.  Unless you have an acute issue that makes movement difficult, we do not think most people will find movement challenging.

Green Features ( what’s this )

For mattress shoppers concerned with the use of natural materials, sustainable manufacturing practices or the like, we offer our subjective evaluation of any efforts taken by the company to make the mattress more green, healthy, or safe. 

In the case of the DreamCloud mattress (and its sibling the DreamCloud Premier), this is not a natural mattress nor does it claim to be. Its foams are petroleum-based, and because this mattress is made in China (and possibly other countries), it's harder to have confidence about its materials and their origin. Furthermore those mattresses all have to be transported a long distance to the United States, which uses resources and energy.

All of the foams used are certified to the CertiPUR-US standard, which verifies that a material has low VOC off-gassing as well as a lack of chemicals and other substances regulated by the CPSC. But this certification isn't unique; it's now standard among nearly all mainstream mattresses.

The bed does have a pocket spring unit, and theoretically, those springs would be recyclable down the road. But altogether, if a mattress that uses natural or sustainable materials is a priority for you, the DreamCloud does not have a lot to offer.

Adjustable Base Compatibility ( what’s this )

We tested a prior version of the DreamCloud mattress on top of our adjustable base. This is a tall mattress, and we were curious to see how it would bend and conform to the base. Note that the company says that using an adjustable base is perfectly fine and will not harm the mattress.

In our tests, the mattress did an okay job conforming to the base as long as our tester was on the mattress. But as soon as he got off, the mattress popped and tried to straighten itself. You can see in the photo below that the opposite side of the mattress is trying to stay straight.

The heavy quilting was also an issue. When the mattress was in the articulated position (bent), the quilting bunched up and felt lumpy -- not very comfortable under your hips.

It's worth noting that we tested this mattress right out of the box. In our experience, mattresses do tend to break in and better conform after they've been used for a while on an adjustable base.

Materials & Construction

What is in a DreamCloud Mattress?

Overall, we classify the DreamCloud as a "Comfort Foam over Pocket Springs" construction type. It is 14" tall and has 5 layers including the heavy quilted cover.

Durability, Warranty & Value

The “value” of any mattress is both subjective and personal – reflecting how well it meets that person’s unique sleep needs and preferences, relative to their budget. As a result, our ratings in this area are focused on more objective factors like quality and longevity.

How Much Does a DreamCloud Mattress Cost?

Prices shown are list prices. Remember that GoodBed keeps our site current with the best available discounts on all online mattresses, many of which are exclusive discounts for our readers.

What Are You Getting?

The DreamCloud is a 14-inch foam-over-pocket spring mattress and has a 'hotel mattress' look. It has an unusual 365-night trial period (with full refund).

How Long Will the DreamCloud Mattress Last?

When it comes to estimating the comfort lifespan of a mattress, we tend to use foam density as our best, albeit imperfect, predictor of how long a foam will retain its shape and resiliency. Of the materials used, we would have the most concerns about the gel memory foam layer. However, there's only an inch of this foam, and we would not expect it to be an issue in that small amount.

Because the mattress is made overseas, we are less confident in overall quality than we are of beds made in the United States and Canada, but that said, we did not observe any obvious red flags that would lead us to believe that the DreamCloud mattress would give out quicker than the average bed.

Overall Value

If you want a hotel-style mattress that's very tall, with deep tufting and a luxurious look, we feel the DreamCloud (and the DreamCloud Premier) presents a pretty good value, especially compared to similar mattresses you might see in a luxury bedding shop or a department store, where such a mattress might cost twice as much or more.

It's also worth noting that because of recent and current issues with materials shortages and staffing issues, many (if not most) mattress brands have increased their prices. DreamCloud has kept their pricing pretty consistent, however, making it an even better value compared to its bed-in-a-box competition.

Overall, we do think it's a good value.

Warranty

• Warranty Length: Lifetime
• Indentation Coverage: 1.5” and above

One of the biggest, if not THE biggest complaints about any mattress from consumers regards body impressions — the inability of a mattress to spring back, eventually creating a low spot/sinkhole in the mattress. As such, mattress warranties all contain a term defining how big a sag or ‘body impression’ (measured when no one is on the mattress) is considered a defect, and thus covered under the warranty. The industry standard for mattresses is generally between ¾” and 1.5”. DreamCloud has chosen to cover indentations that meet or exceed 1.5”. Practically speaking, that means any softening or sagging would need to be at least that deep before the warranty would offer you protection.

For the first 10 years of ownership, the company will replace your mattress with a new one if you have a valid warranty claim. After 10 years, the company will repair or replace the bed, at their discretion, and consumers must pay shipping both ways ($50 each way). If the warranty claim is valid, the shipping fees will be refunded. See: full warranty details

Other Factors to Consider

Delivery

• Free delivery to door in the continental United States
• White glove option: $149

DreamCloud includes free delivery, which is not particularly unusual among its competitors.

A white-glove service is available at additional cost ($149) that includes in-room setup and removal of the packaging. Note that there is a $150 shipping charge to Alaska and Hawaii.

Returns

• 365-day trial period
• Full refund, including free pickup within trial period

DreamCloud includes a 365-day trial period, with full refund should you decide to return the mattress. The company does ask that you try the mattress for 30 days prior to initiating a return.