Casper Mattress Review

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Casper really pioneered the online mattress trend in 2016, and has one of the longer track records in the industry. Other companies have now caught up with respect to products and pricing, but how does Casper's flagship mattress stack up, and is it right for you?

Short on time? Click here to jump down to the review summary

Note: Casper began its business by offering just one model. The line has now expanded to three mattress models. This review is for the flagship Casper mattress, simply called the “Casper.” We have also reviewed the lower priced Casper Essential mattress and higher priced Casper Wave mattress.

If you’d prefer to watch rather than read, check out our full Casper mattress video review above.

Synopsis

Key Facts – Casper Mattress (Original)

Mattress Type

Comfort Foam + Memory Foam over Foam

Price (Queen)

$995

Delivery

Free delivery

Return Policy

100-day trial, full refund and pickup

Warranty

10 years. Indentation coverage: 1"+

Country of Manufacture

United States

Thickness

10 inches

Weight (Queen)

71 pounds

 

GoodBed's Take – Who is the Best Match for an Original Casper Mattress?

BEST if you:

  • Are primarily a back or stomach sleeper
  • Move around and reposition frequently
  • Enjoy a buoyant feeling of floating on top of the mattress
  • Don’t like the slow-responding feel of memory foam mattresses
  • Want the option to try in a store before buying

NOT IDEAL if you:

  • Prefer a slow, melting into the bed feeling
  • Enjoy being ‘cradled’ by your mattress
  • Are primarily a side sleeper
  • Tend to sleep right on the edge of the bed
  • Prefer an eco-friendly mattress

 

FEEL Classifications

These are the "preference-based characteristics" of a mattress. No classification here is better or worse – they are strictly a matter of your personal preference.

Softness Level
(1=Least Soft, 9=Most Soft)
4 Just to the firmer side of Medium
Cushioning Depth
(1=Shallowest, 9=Deepest)
3 Shallower than average
Response Rate
(1=Slowest, 9=Fastest)
9 Immediate recovery

 

BACK SUPPORT Rating (by Sleeper Type)

No mattress will provide equally good spinal alignment (a.k.a., back support) for every sleeper. Here's what to expect in terms of spinal alignment on this mattress – by sleeper weight and sleep position.

Weight Range Back Sleepers Side Sleepers Stomach Sleepers
Lighter <150 lb 9 5 9
Average 150 to 200 lb 9 5 9
Above Average 200 to 250 lb 9 6 9
Heavier >250 lb 9 6 9

 

PRESSURE RELIEF Rating (by Sleeper Type)

The pressure relief offered by a mattress – especially important for side sleepers – will vary based on a sleeper's weight and body shape. Here's how we size up the pressure relief capabilities of this mattress.

Weight Pounds Typical Curves Extra Curvy
Lighter <150 lb 7 6
Average 150 to 200 lb 7 6
Above Average 200 to 250 lb 7 6
Heavier >250 lb 6 5

 

OTHER GoodBed Ratings

These are the "priority-based characteristics" of a mattress. Ratings here indicate where this mattress has strengths or weaknesses – however the importance of these features will depend entirely on your personal priorities.

Motion Isolation 8 Very good
Stays 'Cool' 8 Above average for a foam mattress
Edge Support 6 Average among foam mattresses
Ease of Repositioning 9 Excellent
Green Features 5  Does have some safety certifications
Adjustable Base Compatibility 8 Good compatibility
Overall Value 8 Very good value

 Casper Mattress

Overview: Casper Mattress

Last Updated: July 2018

The Casper Mattress is a 10”, four-layer mattress made mainly of polyurethane foam, with the second topmost layer being memory foam. The mattress is enclosed in a robust and soft zippered cover.

In our evaluations, we found the Casper mattress to have a Medium Firm softness level. If you prefer a feeling of floating above your mattress as opposed to sinking deeply into it, you may find the Casper bed appealing. In our tests, we found the Casper bed to offer very good support and spinal alignment, particularly for those who sleep primarily on their backs and/or stomach. Hips sunk into the mattress just enough to create a neutral spinal position, and our tester felt the mattress reaching up to support his lumbar area.

The Casper mattress also excelled in our tests for ease of repositioning. Changing sleeping positions was virtually effortless for our tester, so if you tend to move around a lot while sleeping, the Casper mattress deserves close consideration. Motion isolation was also good; this can be a concern if you are bothered by movements of a partner, kids or pets on the other side of the bed.

While the Casper bed does have a small amount of memory foam, we would not call it a memory foam mattress, as it has none of that slow-melting-into-the-bed feel that we associate with memory foam. Rather, the Casper bed was quick-responding, and recovers its shape very quickly after being compressed.

Value-wise, the Casper bed’s competition has largely matched it in terms of product, pricing and delivery, but Casper has an extra card up its sleeve; a Casper's store locator can direct you to showrooms where you can try a Casper bed in person but pay the same competitive prices you’ll find online. For consumers nervous about buying an expensive product online sight-unseen, this could tip the decision in Casper’s favor.

Among our concerns: After our sleep testing, we felt that there are better choices out there for those who sleep predominantly on their sides. Our tester’s shoulders didn’t sink deeply enough into the mattress to create a neutral spinal position while on his side. Pressure relief was good in this position, but we question whether heavier or curvier individuals might sink through the 3” layer of comfort foam to ‘bottom out’ on the firmer support layers below.

If you like to sit on the edge of the bed, or tend to lie right on the edge, edge support with the Casper mattress isn’t a standout. If this is a priority for you, competing mattresses have specific features to address edge support and may be better choices.  

The Casper mattress’s price is competitive; free shipping is included, but just as with any other package, it’s left at the door. A ‘white glove’ service is available as an upgrade for $100; that means the bed would be delivered and set up in the room where you want it.

Note that the Casper mattress does not come with a box spring (nor does it need one). You can place the Casper mattress atop the support of your choice, including a separately purchased box support, a bed frame, platform bed, or adjustable bed frame. Casper sells its own bed frame and adjustable frame, but neither are required purchases.  

Overall, the Casper mattress performed well in our testing and evaluations especially for back and stomach sleepers, and we felt it would also be supportive in those positions for heavier sleepers (250+ lbs.). We judged construction to be of good quality and would not have concerns about longevity.

Read on for our detailed report and be sure to check out the video to see this mattress in action as we put it through our tests. You can always visit the company's website for more on the Casper bed.

 

Construction

Mattress type:  Comfort Foam + Memory Foam over Foam

Made In:  United States

Mattress Thickness:  10”

Mattress Weight:  71 pounds (queen size)

 

Layers

The Casper mattress is a 10″ thick mattress comprised of 4 layers (listed below from top to bottom):

  • 1.5" polyurethane foam, 3.5-lb. density
  • 1.5" memory foam, 3.5-lb. density
  • 1.5" polyurethane foam transition layer, 2.5-lb. density
  • 5" polyurethane foam support layer, 1.8-lb. density

The Casper mattress is made of four foam layers stacked together. Three of the layers are standard polyurethane foam, while the second topmost layer is memory foam. Although it does contain a small amount of memory foam, we would consider the Casper bed a foam bed, rather than a memory foam mattress.

The top two layers are 3.5-lb density foam, making them softer and more pliant than the more supportive layers below. Most of the softness aspects of the Casper bed come from those top two comfort layers of foam. You’ll note that the numbers above don’t quite add up to 10 inches; the last .5 inches of height can be attributed to the mattress’s cover.

Casper mattress layers

 

Cover

The four layers of the Casper mattress are wrapped in a very sturdy feeling cover that’s less stretchy and tighter than some of the covers we’ve reviewed on other beds. The side panels especially feel substantive and thick. We’ll get to how the cover effects the comfort aspects of the bed in other sections of this review.

Casper mattress cover

 

Comfort & Feel

There are three aspects that make up our assessment of comfort and feel. We call these "preference-based characteristics" because no rating here is better or worse – rather, the attributes that are most desirable to you will be determined solely by your personal preferences. We apply the same classification standards to each mattress so you can more easily compare apples to apples.

Softness ( what’s this )

Keep in mind that what mattress companies call “firm” or “soft” is a purely a preference. All mattresses should be supportive and promote healthy spinal alignment. Whether a mattress is fluffy and squishy (what mattress companies call soft or plush), or less so (what companies call firm), is purely down to your personal needs and preferences.

We classify the Casper mattress as a Medium Firm mattress, just to the firmer side of medium. The feeling you get is more of a floating-on-top sensation versus sinking deeply into the mattress.

Not sure what softness is best for you? Take our Mattress Match Quiz and find out.

Softness Level
(1=Least Soft, 9=Most Soft)
4 Medium Firm

 

Cushioning Depth ( what’s this )

This refers to how deeply you sink into the mattress or feel cradled or hugged, versus a feeling of floating on top of the bed. This is definitely more of the latter. When we place our 16-lb. bowling ball atop the mattress, it did not sink in as much as it did with some of the other mattresses we’ve recently tested. And our tester, lying on top of the bed, felt cushioning was a bit shallower than some competing mattresses with deep pillowtops and plush top layers.

If you like that feeling of being more independent of your mattress rather than being snugged in by it, we think you’ll like the Casper mattress.

Cushioning Depth
(1=Shallowest, 9=Deepest)
3 Shallower than most

Casper Mattress Cushioning Depth 

Responsiveness ( what’s this )

Responsiveness refers to how quickly a mattress recovers its shape after being compressed. When you press your hand into the mattress, for instance, then remove it, does it take several seconds for the mattress to return to flat, or does it recover immediately?

While the Casper mattress does have a small 1.5” layer of memory foam (the second layer of the mattress), it really does not have any of that recognizable memory-foam feel, where after compressed, your hand print takes several seconds to disappear (some describe this as a slow, melting into the mattress feeling). Rather, the Casper mattress is fairly quick responding, meaning it recovers its shape quickly; not as quickly as an innerspring mattress might do, but definitely a lot faster than a memory foam mattress.

This also translates to bounce, which we test in two ways. When we dropped our 16-lb. bowling ball in the mattress, it bounced slightly. However, when our tester dropped his weight onto the bed, he did not bounce at all. 

Response Rate
(1=Slowest, 9=Fastest)
8 Quick recovery

 

Back Support & Pressure Relief

The two things that you should always be sure to get from your mattress are spinal alignment (commonly thought of as "back support") and pressure relief. Unfortunately, no mattress will deliver these two things equally well for all sleepers. In particular, spinal alignment and pressure relief capabilities will vary across sleepers with different weights, body shapes, and sleep positions. To help you determine how this mattress will perform for you, we break down our spinal alignment and pressure relief assessments by sleeper type.

In our evaluations, the Casper mattresses afforded very good back support and spinal alignment, particularly for back and stomach sleepers. We did have some concerns, however for side sleeping. The company asserts that the Casper bed has "zoned support" with firmer form under hips and softer foam under the shoulders (see more on Casper's zoned support).

 

Spinal Alignment

The key to good back support is maintaining proper spinal alignment while you sleep. This means that the mattress should hold your spine in roughly the same position it's in when you're standing. The ability of a given mattress to do this will generally depend on your weight, sleep position, and body shape.

Here is how we break down the spinal alignment of the original Casper mattress:

Weight Range Back Sleepers Side Sleepers Stomach Sleepers
Lighter <150 lb 9 5 9
Average 150 to 200 lb 9 5 9
Above Average 200 to 250 lb 9 6 9
Heavier >250 lb 9 6 9

 

Back Sleepers:

While our tester was on his back, he noted that his hips sank just deeply enough to create a perfectly neutral spine, while he felt the mattress did a nice job reaching up to support his lumbar curve. We feel that sleepers of a wide weight range would have a similar experience, and we did not have concerns that heavier sleepers might not be supported enough.

Side Sleepers:

Things got murkier when we evaluated side-sleeping. Our tester noted, and it’s obvious in out video, that our testers shoulders didn’t sink deeply enough into the bed, resulting in the top of his spine curving upward in this position. We’d especially question results with lighter or curvier individuals (our tester weighs just under 200 lbs.). If you are primarily a side sleeper, check our other reviews as some mattresses really do excel in this area.

Stomach Sleepers:

Achieving good spinal alignment for stomach sleepers can often be trickier as the hips can tend to sink down too far with some mattresses, but our tester felt well supported in this position as well. Even the heaviest parts of his body did not sink too much into the Casper mattress. We felt this bed would likewise be a good choice for most that sleep on their stomachs. Pressure relief in this position was also good, with not notable hot spots on knees or elbows.

 

Pressure Relief

When a mattress pushes back against your body with too much force in a concentrated area, the result can be pain, soreness, loss of circulation, excessive tossing, and other problems. In general, such "pressure points" are of greatest concern for side sleepers, since that's the position in which your body's weight is distributed over the smallest surface area. To find the right mattress for your needs, keep in mind that the pressure-relieving capabilities of any given mattress will vary depending on the sleeper. Factors like your weight and body shape (e.g., broader shoulders and/or hips) will determine how far you sink into the mattress, and the pressure relief offered by that mattress will vary widely at different depths.

Here's how we sized up the pressure relief of the original Casper mattress:

Weight Range Typical Curves Extra Curvy
Lighter <150 lb 7 6
Average 150 to 200 lb 7 6
Above Average 200 to 250 lb 7 6
Heavier >250 lb 6 5

 

Overall, we found the pressure relief offered by the Casper mattress to be good. Our tester didn’t experience any specific issues, and he didn’t feel that he ‘bottomed out’ or pushed through the mattress’s comfort layers and into the firmer support foam layers. However, we do wonder about heavier or curvier people, whose hips and shoulders could possibly sink through those top layers to the harder support layers of foam.

Casper Mattress Side Sleeping

Other Characteristics

Beyond the preference-based characteristics of comfort and feel, and the body matching for spinal alignment and pressure relief, a mattress will have a number of other attributes that can make it a better or worse choice for you. We call these "priority-based characteristics" because they are areas in which a mattress can be better or worse, but that will have differing amounts of importance to each sleeper. So, determining how much importance to give to these features will be entirely a matter of your own personal priorities. As always, we apply the same ratings standards to each mattress so you can more easily compare apples to apples.

 

Motion Isolation ( what’s this )

With a bowling pin standing upright on the Casper bed, we tested motion isolation by dropping a 16-lb. bowling ball on it, as well as the whole weight of our 200-lb. tester.

In the bowling ball test, the bowling pin wiggled but didn’t fall. And when our tester dropped his entire weight onto the Casper bed, the pin barely moved. Why did the pin move more with the lighter weight than the heavier weight? The cover comes into play here. The Casper’s cover is taut and not very stretchy; when you press on the surface of the bed, the fabric moves towards your hand rather than stretching into the hole. Practically speaking, this doesn’t mean much in terms of comfort; it’s just a characteristic of the bed, and explains why we saw some surface movement/shifting.

We felt that the Casper bed would be a good choice for couples who don’t want to feel their partner getting in and out of bed.

Motion Isolation Rating 8 /10 Good

 

Temperature ( what’s this )

For most people, we do not think the Casper mattress will feel hot. Memory foam has a reputation for heat retention, but in the case of the Casper bed, the memory foam layer is not on top. And because the Casper is a firmer bed, your body doesn’t sink so deeply into in, leaving more of your body exposed to air and able to dissipate heat.

If overheating in bed is an issue for you, and you’ve experienced it with other mattresses, other models have features that are specifically intended to address this, but for most we don’t expect heat to be a problem with the Casper bed. The company says its open-cell foams promote better air flow (see more on Casper's foams).

Stays 'Cool' Rating 8 /10 Above average for foam

 

Edge Support ( what’s this )

Foam mattresses aren’t typically very supportive along the very edge of the mattress—important if you like to sit on the edge of the bed, or if you tend to sleep along the edge. With the Casper mattress, our tester did experience a substantial amount of dip when sitting on the edge of the mattress, but he did feel stable.

When laying on the very edge of the mattress, however, our tester felt his body starting to lean off the edge once he began to warm up and soften the memory foam layer. Overall, if you spend a lot of your sleep time right on the edge of the bed, other mattresses might be a better fit.

Edge Support Rating 6 /10 Average among foam and gel mattresses

 Casper Mattress Edge Support

Ease of Repositioning ( what’s this )

One of the highlights of the Casper mattress, for our tester, was ease of movement, which owing to the high responsiveness and elasticity of the gel layer, was almost effortless. If you tend to change positions a lot, the Casper mattress performed extremely well in our view.

Repositioning Rating 9 /10 Excellent

 

Green Features ( what’s this )

For mattress shoppers concerned with the use of natural materials, sustainable manufacturing practices or the like, we offer our subjective evaluation of any efforts taken by the company to make the mattress more green, healthy, or safe. 

In the case of the Casper mattress, the company makes no claims about the use of natural materials, however all of the foams used are certified to the CertiPUR-US standard, which verifies that a material has low VOC off-gassing as well as a lack of chemicals and other substances regulated by the CPSC. Read up on Casper's certifications.

Green Rating 5 /10 Not “natural” but does have some safety certifications

 

Adjustable Base Compatibility ( what’s this )

We did not specifically test the Casper bed with an adjustable base. However, the company sells its own adjustable base that can be used with the Casper bed, and using an adjustable base (either Casper’s or another brand’s) will not void the warranty. Since the company endorses use of adjustable bases, we assume that compatibility is likely good.

Adjustable Base Compatibility 8 /10 Very compatible

 

Price, Value & Longevity

What It Costs

Prices shown are list prices. Remember that GoodBed keeps our site current with the best available discounts on all online mattresses, many of which are exclusive discounts for our readers. 

Size Dimensions Mattress Std. Foundation / Adj. Base GoodBed Discount
Twin 39" x 75" x 10" $595 $225 / NA $50 off
Twin XL 39" x 80" x 10"  $645 $225 / $1,095 $50 off
Full (Double) 54" x 75" x 10" $895 $225 / NA $50 off
Queen 60" x 80" x 10" $995 $250 / $1,199 $50 off
King 76" x 80" x 10" $1,195 $350 / $1,995 $50 off
California King 72" x 84" x 10" $1,195 $350 / $1,995 $50 off

 

What You’re Getting

The Casper is a 10-inch mattress made of polyurethane foam with varying densities, along with a 1.5” layer of memory foam sandwiched as the second layer. As one of the very first, if not THE first companies selling mattresses online, Casper has a long track record in the industry. And recognizing that some people still prefer to try a mattress in person, Casper has opened a number of showrooms (currently in 11 states) where you can try out and buy their products. Casper products are also in a number of Target stores as well.

 

How Long We Think It Will Last

When it comes to estimating the comfort lifespan of a mattress, we tend to use foam density as our best, albeit imperfect, predictor of how long a foam will retain its shape and resiliency. In the case of the Casper mattress, the foams used are mainly standard polyurethane foam, which generally has a good track record for longevity. If we have any concerns, it’s the 1.5” layer of memory foam with 3.5-lb. density, which is a little lower than we like to see. Overall, though, we do believe the Casper bed will hold up well.

 

Overall Value

When Casper first hit the market, it was a revolutionary sales model and product, and at the time was an exceptional value, especially compared to traditional mattress stores. These days, the competition has caught up, and policies pioneered by Casper, like free delivery and returns, are now standard practice.

Pricing for the queen size Casper bed is $995, a price that’s right in line with many, if not most, of its online competitors, some of which offer more sophisticated mattresses for the same price. While the Casper bed was an exceptional value when it debuted, it doesn’t stand out quite as much for value. Even so, it still compares very well to foam beds you’ll find in mattress stores.

And if you prefer to try a mattress in a store, Casper showrooms offer just that (currently in 11 states), allowing you to test in person but still take advantage of online pricing. Casper also offers a 10% discount to active duty and retired military and their spouses.

Value Rating 8 /10 Very good value

 

Delivery, Returns, & Warranty

Delivery

  • Free delivery 

Casper includes free delivery, which is not particularly unusual among its competitors. For an extra $100, you can opt for their VIP or ‘white glove’ service, where the mattress is delivered and set up in the room where you want it, and the packaging is removed. Removal of your old bedding is another $50 option.

 

Returns

  • 100-day trial period
  • Full refund, including free pickup within trial period

Casper offers buyers a 100-day trial period. Returns within the trial period are free, with pickup of the mattress included. Returned mattresses will be donated to charity, according to the company. Get the full return-policy details.

 

Warranty

  • Warranty Length: 10 years
  • Indentation Coverage: 1” and above

One of the biggest, if not THE biggest complaints about any mattress from consumers regards body impressions—the inability of a mattress to spring back, eventually creating a low spot/sinkhole in the mattress. As such, mattress warranties all contain a term defining how big a sag or ‘body impression’ (measured when no one is on the mattress) is considered a defect, and thus covered under the warranty. The industry standard for mattresses is generally between ¾” and 1.5”. Casper has chosen to cover indentations that meet or exceed 1”. Practically speaking, that means any softening or sagging would need to be at least that deep before the warranty would offer you protection.

 

Summary: Is the Casper Mattress Right for You?

The Casper mattress pioneered online mattress sales and is still a quality product in our view. Here’s who we think the mattress is best for, based on our evaluations.

BEST if you:

  • Are primarily a back or stomach sleeper
  • Move around and reposition frequently
  • Enjoy a buoyant feeling of floating on top of the mattress
  • Don’t like the slow-responding feel of memory foam mattresses
  • Want the option to try in a store before buying

NOT IDEAL if you:

  • Prefer a slow, melting into the bed feeling
  • Enjoy being ‘cradled’ by your mattress
  • Are primarily a side sleeper
  • Tend to sleep right on the edge of the bed
  • Prefer an eco-friendly mattress


Is the Casper bed right for you? Take our Mattress Match Quiz to find mattresses that fit your needs, based on your preferences and price range. 

Looking for more on the Casper mattress? Visit Casper.com.

 

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