Your new mattress is likely to be a dramatic change from your old one. Here’s how to make a smooth transition.
The first and most important thing to know about bringing a new mattress home is that you should allow at least 30 days to adjust to the new mattress, and even longer if you are changing comfort levels from your previous mattress. Whether you loved or hated your old mattress, your body was used making all sorts of micro-adjustments throughout the night to accommodate its particular qualities. So don’t panic if you don’t sleep well the first night on the new mattress, or if you wake up feeling a little different. It is going to take your body awhile to adjust to this new sleeping surface and recalibrate to the new normal. For this reason, many retailers with return policies specify that a mattress cannot be returned prior to a 30 day period. If after about a month you’re experience more aches and pains or tossing and turning than you used to, these could be signs that the mattress isn’t providing you with adequate support or pressure relief.
It is not uncommon to notice an odor when you first receive your new mattress. Mattresses made with memory foam, gel memory foam, and synthetic latex typically receive the most complaints about off-gassing, or release of chemical odors. Some people are more sensitive to chemical odors than others. If you are, experts advise leaving a new mattress in a well-ventilated room for 2 weeks to allow odors to dissipate before sleeping on it. Of course, that's not always possible, but the good news is that any odors your mattress emanates will dissipate over time, usually within the first month.
Your brand-new mattress may feel a little different from the one you tried out and loved in the store. This is because lots of other people tried out that floor model too, softening it up over time. What this means is that with regular use, your mattress will soften up too.
If you’ve given yourself adequate time to adjust to the new mattress and you aren’t happy with how it feels, some retailers offer a “comfort exchange” policy. Not all retailers offer this, and those that do often charge a restocking fee and have other restrictions that apply. Read the fine print and contact your retailer if you think you might be a candidate for a return or exchange.