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This question is related to the Loom & Leaf. Learn more about this product:
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Frequently Asked Questions
Loom & Leaf
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- Length: 15-year warranty.
- Indentation coverage: 0.75" and deeper.
- Proration: 15 years of full ("non-prorated") replacement coverage.
- Claim Fees: After 2 years, owners pay $99 shipping charge both ways.
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Here are the in-home trial details for mattresses purchased from the Saatva website:
- Policy: Comfort Guarantee -- Mattresses can be returned for refund for up to 365 days
- Fees: For returns, Saatva will pick up your mattress and provide a full refund minus a $99 handling fee.
- Notes: Your mattress can be returned for any reason during the 365-night in-home sleep trial. Only the Lineal adjustable base cannot be returned or exchanged.
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Here are the delivery terms for mattresses purchased from the Saatva website:
- Policy: Delivery available - Free with any mattress purchase
- Set-up: Set-up provided free with delivery
- Removal: Removal of old mattress provided free with delivery
- Timing: Typical deliveries range from 2-8 days. Remote deliveries may range from 14-21 days.
- Notes: Saatva offers free White Glove Delivery, which includes in-home setup + free mattress & foundation removal.
