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Joe A.
from Albany, CA
answered
Mar 2014
The FTC recently "got" them as they were busted for false claims.
reply
85
GoodBed H.
from San Francisco, CA
answered
Apr 2014
To add some context to this, here is a link to the press release from the FTC, released in July 2013: "Three Companies Barred from Advertising Mattresses as Free From Volatile Organic Compounds Without Scientific Evidence to Back Up Claims" Here is the section of the press release that discusses Essentia specifically: Having shared this, it's important to clarify that this does not mean that Essentia's mattresses lack comfort, support or durability -- which are for most people the three most important attributes in a mattress. However, for anyone whose interest in Essentia's products relates to their claims about being natural or free of chemicals, this information from the FTC is something you'll want to read closely. 79
Anonymous350
answered
Apr 2014
Hello Again Joe, Some time ago we had referred to our products as VOC free since according to expert analysis our mattresses contain no more VOC’s than the room we’re in right now. IE ambient VOC. Since all 0 VOC products contain some VOCs we thought it would be safe to refer to our products as 0 VOC, non-toxic, toxin free etc. You can read more about it here. http://www.myessentia.com/blog/ftc-lets-just-talk-it-over/ |
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Frequently Asked Questions
Essentia
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Here are the in-home trial details for mattresses purchased from the Essentia website:
- Policy: Comfort Guarantee -- Mattresses can be returned for refund for up to 60 days
- Fees: All returns or exchanges require a 9% transportation fee (or 18% for Grateful Bed model).
- Notes: If for any reason you are not 100% satisfied with your Essentia mattress, return it within 60 days of delivery for refund or exchange.
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Here are the delivery terms for mattresses purchased from the Essentia website:
- Policy: Delivery available - Free with any mattress purchase
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- Notes: Free delivery to your doorstep in continental US and Canada. Optional In-Home Delivery Service (extra fee) includes full in-home setup and removal of old mattress.
