Posted by Dianne R
from La Porte, TX
on December 14, 2012
The sample bed massage unit was very loud. I was told "this one has a problem but yours will be very quiet" so I bought the bed. It is just as noisy as the model. I called and complained to the salesman Steve, and he agreed to deliver the upgraded …
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Posted by Linda C
from Hillsboro, IL
on February 18, 2012
We enjoy going to Short Furniture. They have a good staff and are always eager to help. The entire store is attractive and easy to find what ever you are looking for. We had found that all of the sales people are pretty knowledgeable. There is usually a good supply …
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Posted by Shelby C
from Eau Claire, WI
on August 21, 2011
I bought furniture and a mattress here in Feb 2011 and we have had problems with it from the beginning. The mattress is a memory foam and in just a couple of months shows the dents where we sleep. I'm sure it won't last us a year and we paid …
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Posted by K H
from Tyler, TX
on August 18, 2011
Don't put your items on lay-a-way, and expect money back if your situation changes. You are told you can get it back in 7-10 business days. ALL LIES!!!!!! They will lie to you about the Corporate phone number, which is 866-287-3203. They will give you a number just to make …
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Posted by David M
from Deerfield, IL
on February 9, 2010
The store has a better than average ambiance, the staff seems very well informed, not as likely to negotiate significantly than other stores. They consider themselves a high end store.
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Posted by Michelle P
from West Palm Beach, FL
on May 27, 2010
Recently, I sent to visit MattressFIRM in Royal Palm Beach, FL 33411 and I must have spent about 1 hour in there looking at mattresses. The manager at first seemed to care, but when it came to wanting the know prices; he absolutely refused to give us a price until …
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Posted by Bilal A
from Birmingham, AL
on December 11, 2010
Where the building and shopping experience may appear nice, Ashley furniture as a company has no desire to please or fulfill an individual shoppers needs. Once an order has been placed, they won't absolutely follow up on that. They make no promises to deliver the item as ordered or to …
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Posted by Marcia M
from Roanoke, VA
on November 1, 2011
Store was awesome. Sale person did good job was knowledgable.. however all they wanted was a sale and told me item could be returned. Did not honor this statement and now I am stuck with a mattress that has caused me and my husband severe back, neck, shoulder hip and …
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Posted by Star C
from Miami, FL
on January 21, 2013
Brickell Mattress is a fantastic mattress store. We were shopping for mattresses in Miami and were abhorred at all the other stores in town. Mattress Liquidators and Mattress One were really poorly run and crammed as many mattresses as they could in the stores. What a breath of fresh air …
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Posted by Linda S
from Salisbury, NC
on September 12, 2012
We bought a Cloud Supreme Tempur-Pedic from the Sweet Dreams Mattress store 5 months ago. The mattress is absolutely great and the delivery went well. They gave us pillows and a cover with the bed and made sure we wanted to keep it after a few weeks. We bought spare …
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Posted by Rachel D
from Leander, TX
on September 7, 2012
Our Sales Consultant, John Briley, did an AWESOME job. We went to quite a few mattress stores before ending up at Sleep Experts. As soon as we got to Sleep Experts, John met us and gave us a warm welcome. He told us about the store and their mission and …
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Posted by Gerald F
from Broken Arrow, OK
on March 8, 2013
I visited Casey's Mattress World at 1700 south elm place broken arrow ok 74012 918-258-9955 and was helped by the owner Curtis Mathis. My son had purchased the wrong size bed frame on 3-6-13 and today son 3-8-13, I went with him to exchange for the right size. Thinking they …
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Posted by Jerry S
from Denver City, TX
on April 22, 2013
DO NOT, and I can’t repeat this enough, DO NOT go to Ashley’s for anything at all. They are very friendly while you are thinking about buying their crapy furniture but when you wait 2 to 4 months for delivery, (and it does take that long at least) they will …
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Posted by Jenni
from Williston Park, NY
on April 25, 2017
This was the biggest selection I've ever seen in a mattress store. They have three floors of mattresses with all different price ranges and qualities. Greg took his time and found the perfect mattress for me without any pressure whatsoever. Also, the store is gorgeous and inviting.
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Posted by Don
from Bessemer, AL
on July 15, 2017
Nice store & set up. Rick McBrayer is a valuable asset to this company. I do not need another bed at this point but, when I do, I hope he is my salesman. Don Starkey
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Posted by John
from Northridge, CA
on September 1, 2018
Joe the salesperson was up beat,courteous,knowledgeable and friendly. My wife and I felt joe wanted us to find the right bed for us.and not push us into a sale. Joe seemed to be a very genuine person.
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Posted by S G
from Littleton, CO
on December 13, 2019
The store was organized, clean , and stocked with many options. It was the sales men especially M King that made my experience excellent. I will definitely go back to purchase a mattress.
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Posted by Al
from Fairfield, AL
on January 17, 2020
Enjoyed my visit and purchasing bedding today from Chip. Great personality, patience and was eagle to assist in my purchase.
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Posted by Elaine
from North Kingstown, RI
on January 26, 2020
$1200 total cost for a child’s mattress that has mattress protruding out the side of mattress -getting bigger all the time but it is not covered by warranty because of stains only seen with the special lights brought by service person! Although the waterproof mattress cover bought with the set …
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Posted by Tim
from Cedar Rapids, IA
on June 28, 2020
Like the variety. Good customer service. Pleasant ATM sphere.
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Posted by Kelley
from Evansville, IN
on January 3, 2021
I am glad we came here, will be back in the future!!
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Posted by Ronda
from Mansfield, OH
on February 25, 2021
This is the first time we purchased a mattress and adjustable frame and it was very easy to do. I’m not sure about delivery and set up yet, the frame is on back order for 3 to 4 weeks
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Posted by Tameka T
from Byram, MS
on March 18, 2021
I thought the store was very nice looking the way they had it all set up great customer service everyone was very nice.
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Posted by Kevin
from Ridgeland, MS
on May 2, 2021
This store always has why my wife needs!!!!
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Posted by Jack
from Mountain Home, AR
on December 13, 2021
Local store, we have shopped before. They have remodeled recently and had an entirely new assortment of products since our last visit. I was impressed with how neat and clean the store was. Some of the other local stores are starting to look 'old' and worn. We came in to …
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Posted by Brett
from Windsor, CO
on December 23, 2021
Very helpful, knowledgeable and honest sales staff. Clean, classy, comfortable environment. Purchased all beds for house here for the last 24 years.
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Posted by ElizabethF
from Erie, PA
on February 9, 2022
I was really impressed with the expertise and attention thatTim showed my husband an me.. I’ve never been a shopper at either stores, but I was looking for an adjustable bed, had one picked out at another store, but was not happy with the short term interest free. I called …
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Posted by Carol
from Medford, OR
on March 2, 2022
Mike was thoughtful and very respectful of my needs. He did great job of explaining product and personal experience, felt like he actually cared about my needs, I recommend to friends
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Posted by James
from Flowood, MS
on March 12, 2022
Salesperson was fantastic, she was fast and professional!
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Posted by Sharon
on April 9, 2022
I was there to get a chair and free 4pc stainless steel bowl set. They ran out of bowls and told me to come back next day but that wasn't convenient for me. I feel I should have been given a rain check or product held for later pickup especially …
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Posted by Mike
from Killeen, TX
on April 19, 2022
The salesperson Kay is a people person. Made my experience very pleasant and enjoyable.
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Posted by Diego
from Denver, CO
on May 16, 2022
Our salesperson was very informative and answered our questions. He did not mind us re-trying certain mattresses to make sure how we felt about them. He pointed out the advantages of each model to help us decide on the best value. Very satisfying experience!
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Posted by Rob
from Ormond Beach, FL
on May 18, 2022
Beautiful store, welcoming environment, Lori was very helpful and knowledgeable, a great experience, cant wait for our new bed!
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Posted by Lois
from Colorado Springs, CO
on May 24, 2022
I didn’t have any expectations going on but left very impressed
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Posted by Heather
from Owensboro, KY
on June 1, 2022
I love my new Dreamfit Bed! I came into the store to order Dreamfit Bamboo sheets for my bed. Unfortunately, they’re all on back order because the bed is so popular! Jose was very helpful looking up my Furniture Row account for me and adding it to my previous purchase …
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Posted by Steve
from Ypsilanti, MI
on September 10, 2022
I was surprised how gigantic the store was. I was also surprised how I didn't feel like I was being pressured into a sale by the reps. Normally I feel like I'm being accosted by sales people, but Jeremy was professional and knowledgable. I will return for future furniture sales.
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Posted by Virginia (
from Colorado Springs, CO
on October 3, 2022
We buy all our mattresses at Denver Mattress because of quality, customer service, and store appearance. Emily is an outstanding salesperson, friendly, thoughtful, knowledgeable, and caring. Emily patiently answered all my questions at the store and with later phone calls. Following the purchase, I received a hand written thank you …
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Posted by Crissy
from Arvada, CO
on January 1, 2023
Store was beautiful. Our sales lady, ALondra was amazing. She knew so much. Wasn’t pushy. Very friendly, great personality and took her time with us. She was a pleasure to work with.
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Posted by Russell R
from Wild Rose, WI
on January 1, 2023
Our sales person, Greg, did an outstanding job of explaining the differences between mattress options and also mattress frame options .
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Posted by Don
on January 13, 2023
Clean, bright store with plenty of mattresses and brands to look at. The salesman, Noah, was bright and knowledgeable and made the purchase quick and easy. At the writing of this note, the product hasn’t been delivered, so can’t comment on that aspect of the purchase.
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Posted by Tony
from Paxton, IL
on February 4, 2023
Xavier was very knowledgeable and didn’t try to push a high priced items he was very thorough and knowledgeable and answered all of our questions. Delivery was not able to be rated as we are having it delivered with our other furniture but I am certain it will be as …
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Posted by Edward K
from Pasco, WA
on March 3, 2023
Very nice store, neat and clean. Marcus was very helpful with my selection, gave me several options to look at, overall it was a positive experience!
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Posted by Martina
from Harper Woods, MI
on April 16, 2023
Slava at Art van in Warren, MI is a number 1 salesperson. He is by far professional, knowledgeable about the product , attentive to his Job and a kind person. My husband and I would “recommend” Slava for all the reasons above and more, if you want to be treated …
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Posted by Sydney
from Madison, WI
on June 15, 2023
I could not have asked for a better experience! As someone who didn’t exactly know what I was looking for, Brayden was extremely helpful by presenting me with plenty of options to explore. He answered all of my questions & let me take my time with my decision. I highly …
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Posted by Janie
from Bristol, RI
on January 10, 2024
We bought an excellent mattress a year ago and so when I realized I needed to create a ground-floor bedroom for my ailing husband, I went back to see about a high-quality, adjustable twin bed for a small space. Shanna was kind, professional, sensitive, and a total problem-solver. Together, we …
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Posted by Jesse
from Columbus, OH
on January 29, 2024
I’ve never been to a Denver mattress before and upon entry my expectations were already exceeded from the displays to the pricing and the actual products themselves everything is placed and made with quality in mind. The staff members in all departments were very helpful and answered all the questions …
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Posted by LaDawn S
from Nashville, TN
on April 23, 2024
Was very helpful in selecting my purchase of a tempurpetic mattress.
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Posted by Gary I
from Denver, CO
on July 16, 2024
I've shopped at many other mattress providers and have been left with regret after purchase. With the help of Keiton and her above and beyond expertise and customer service I have now been satisfied not once, but twice at this location. She was able to interpret my needs and direct …
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Posted by Jamal
from Sterling Heights, MI
on August 4, 2024
Excellent and knowledgeable salesman, clean and nice store layout Got what we are looking for after reviewing multiple offers
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Posted by Joseph
from Portland, OR
on August 4, 2024
I've heard lots of horror stories of going to places with salespeople, but Ricardo and Riley respected the price limit I told them and didn't try to convince me to buy above my means. Every bed Ricardo had us try was closer to what we wanted, and he narrowed it …
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Posted by Carly
from Effingham, IL
on September 28, 2024
Loved the atmosphere, Xavier was amazing! Will definitely be recommending him/this store to friends/family.
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Posted by Daniel
from Denver, CO
on November 3, 2024
Absolutely painless experience… Angela assisted me and added to the overall experience… Great store…professional staff… Good job…!
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Posted by Matt
from Dallas, TX
on November 9, 2024
The sales rep, Matt, was very helpful and friendly. He answered every one of my many, many questions and was a joy to talk with. I had planned to simply look around and price check, but I don't think I'd find a better place to buy a mattress. Very happy …
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Posted by lenore
from West Bloomfield, MI
on January 19, 2025
Great teamwork making sure we understood the product and our options
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Posted by Fred
from Washington, MI
on May 19, 2025
Mr. Mike Wagner was a very nice knowledgeable salesperson at this GW location. We were both happy how he showed such patience with us Seniors.
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Posted by Lani
from Bettendorf, IA
on July 3, 2025
Jaime was very patient and helpful. When I explained that I was a side sleeper he steered me towards what would be most comfortable for me and gave me plenty of time to decide. He carefully explained the delivery process and pricing on each line of the invoice. It was …
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