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Sleep Country Canada Mattress Store Reviews

74
Shopper Rating
41 ratings + 22 reviews
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What Shoppers Are Saying Sleep Country Canada

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Be sure to visit the Sleep Country Canada profile for info about the products they carry, store location details, current promotions, photos, videos, Q&A and more!

Top Praise & Complaints Sleep Country Canada

Praise

People who are happy with Sleep Country Canada frequently praise Service.

  • Service
    100%

Complaints

People who are unhappy with Sleep Country Canada frequently complain about Customer Service.

  • Service
    82%

    Customer Service
    Professionalism

Most helpful positive review

Do your homework first.

Had done a lot of investigation first. This chain has a very poor reputation for customer service and high-pressure sales tactics so I did not want to even go in there. However we found a very nice young salesman who was respectful, helpful and hones... Read more »

Lavinia V from Coombs, BC

Most helpful negative review

I can give you many reasons why buy a mattress anywhere else

I purchased my first mattress/box spring set from the Sleep Country Broadway a few years back and the process was pretty much painless. I decided to recently purchase a second mattress set for my son, which ended up being a huge mistake. We started ... Read more »

Annie from Vancouver, BC


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Ratings Breakdown Sleep Country Canada Reviews

Summary % Praising % Complaining
Service

23%
64%
Customer Service, Professionalism
Selection

9%
14%
Expertise

5%
0%
Other Features

0%
0%

Reviews Sleep Country Canada

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Sleep Country Canada Reviews
Ratings
Ratings


(based on 41 ratings + 22 reviews)

  • 5 stars
    (3)
  • 4 stars
    (1)
  • 3 stars
    (1)
  • 2 stars
    (2)
  • 1 star  
    (15)
Recommendations
Recommendations 13 of 41 ratings would recommend Sleep Country Canada to a friend

  • Selection: Poor
  • Expertise: Poor
  • Service: Poor
Pros:
None
Cons:
Customer Service
Shopping Efficiency
Transparency

by Victiria from Sylvan Lake, AB on Apr 2, 2021


    Pros:
    None
    Cons:
    Customer Service

    by Elaine from St Thomas, ON on Mar 23, 2021


    • Selection: Fair
    • Expertise: Good
    • Service: Very poor
    Pros:
    None
    Cons:
    Customer Service
    Delivery Service
    Delivery Speed

    by Alex from Mississauga, ON on Dec 31, 2020


    • Selection: Good
    • Service: Very poor
    Pros:
    None
    Cons:
    None

    by Scott from Sidney, BC on Sep 16, 2020


    • Selection: Fair
    • Expertise: Fair
    • Service: Very poor
    Pros:
    None
    Cons:
    None

    by Tammie from Barrie, ON on Sep 9, 2020


    • Selection: Poor
    • Expertise: Very poor
    • Service: Very poor
    Pros:
    None
    Cons:
    Product Quality

    by Nick from St Thomas, ON on Mar 1, 2020


    • Selection: Good
    • Expertise: Fair
    Pros:
    Customer Service
    Price
    Cons:
    None

    by Lavinia V from Coombs, BC on Mar 25, 2019


    • Selection: Good
    • Expertise: Poor
    • Service: Very poor
    Pros:
    None
    Cons:
    Customer Service
    Delivery Service

    by A from Burlington, ON on Mar 11, 2019


    • Selection: Excellent
    • Expertise: Excellent
    Pros:
    Expertise
    Professionalism
    Sales Pressure
    Cons:
    None

    by J from Burlington, ON on Oct 31, 2018


    • Selection: Fair
    • Expertise: Poor
    • Service: Very poor
    Pros:
    None
    Cons:
    Customer Service
    Return Policy


    • Selection: Excellent
    • Expertise: Excellent
    • Service: Excellent
    Pros:
    Customer Service
    Product Selection
    Cons:
    None

    by Lesley from Keremeos, BC on Jun 7, 2018


    • Selection: Excellent
    • Expertise: Very poor
    Pros:
    None
    Cons:
    Professionalism

    by Ingrid from Carrying Place, ON on May 10, 2018


    • Prices:
    Pros:
    None
    Cons:
    Customer Service
    Issue Resolution
    Professionalism


    • Prices:
    Pros:
    None
    Cons:
    Customer Service
    Issue Resolution
    Responsiveness

    by Tracy G from Toronto, ON on Jan 22, 2014


    • Prices:
    Pros:
    None
    Cons:
    Product Quality
    Warranty Claims

    by Bob S from Edmonton, AB on Jan 21, 2014


    • Prices:
    Pros:
    None
    Cons:
    Customer Service
    Product Quality
    Overall Value

    by John D from Edmonton, AB on Sep 28, 2013


      Pros:
      None
      Cons:
      Customer Service


      • Selection: Very poor
      • Expertise: Very poor
      • Service: Very poor
      Pros:
      None
      Cons:
      Product Consistency
      Warranty Claims


      • Selection: Excellent
      • Expertise: Excellent
      • Service: Excellent
      Pros:
      Sales Pressure
      Cons:
      None

      by Hank C from Kamloops, BC on Feb 6, 2012


      • Selection: Fair
      • Expertise: Very poor
      • Service: Very poor
      Pros:
      None
      Cons:
      Customer Service
      Issue Resolution
      Sales Pressure

      by Ray H from Winnipeg, MB on Sep 23, 2011


      • Selection: Poor
      • Expertise: Very poor
      • Service: Very poor
      Pros:
      None
      Cons:
      Customer Service
      Price
      Professionalism

      by Vernon S from Vernon, BC on Aug 28, 2011


      • Selection: Fair
      • Expertise: Good
      • Service: Excellent
      Pros:
      Customer Service
      Product Selection
      Cons:
      None

      by Karen Y from Etobicoke, ON on Dec 16, 2009

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