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Sleep Country Canada

What Shoppers Are Saying Sleep Country Canada

You are currently viewing the Sleep Country Canada reviews page.
Be sure to visit the Sleep Country Canada profile for info about the products they carry, store location details, current promotions, photos, videos, Q&A and more!

Top Praise & Complaints Sleep Country Canada

Praise

People who are happy with Sleep Country Canada frequently praise Customer Service.

  • Service
    100%

    Customer Service

Complaints

People who are unhappy with Sleep Country Canada frequently complain about Customer Service.

  • Service
    67%

    Customer Service
    Professionalism
    Issue Resolution
    Transparency

Most helpful positive review

Super deal and service

I bought a display mattress which was heavily discounted, but in great condition. I wanted delivery and my old mattress removed, not a service that all mattress/furniture stores offer. I had my delivery within a week. Jake and Angus were efficient and ca… Read more

Wendy

Most helpful negative review

Using Covid to denounce Customer Service

Went in the store looking for pillows, we are repeat customers, however this time definitely left unsatisfied. I tried a couple pillows, covered with a paper sheet, however was told the one I liked felt different in a king, much firmer. She really didn’t… Read more

Victiria from Sylvan Lake, AB


Do you have something to say about Sleep Country Canada? Write a Review!

Ratings Breakdown Sleep Country Canada Reviews

Summary % Praising % Complaining
Service

29%
Customer Service
47%
Customer Service, Professionalism, Issue Resolution, Transparency
Selection

5%
8%
Expertise

8%
0%
Other Features

0%
0%

Reviews Sleep Country Canada

Do you have a Sleep Country Canada mattress? Write a Review!

Sleep Country Canada Reviews
Ratings
Ratings

(based on 67 ratings + 36 reviews)

  • 5 stars
    (9)
  • 4 stars
    (1)
  • 3 stars
    (1)
  • 2 stars
    (4)
  • 1 star  
    (23)
Recommendations
Recommendations 25 of 67 ratings would recommend Sleep Country Canada to a friend

  • Selection: Fair
  • Expertise: Poor
  • Service: Very poor
Pros:
None
Cons:
None

by Jessie from Calgary, AB on Jun 10, 2025


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Very poor
Pros:
None
Cons:
None

by Rhonda from Brampton, ON on May 24, 2025


  • Selection: Fair
  • Expertise: Fair
  • Service: Poor
Pros:
None
Cons:
None

by Jean on Nov 21, 2024


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
None

by Elizabeth w on Nov 13, 2024


  • Selection: Good
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
None

by Robin on Jun 20, 2024


  • Selection: Good
  • Expertise: Excellent
Pros:
Customer Service
Delivery Service
Delivery Speed
Cons:
None

by Wendy on Feb 24, 2024


  • Selection: Fair
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Transparency

by Jacques on Sep 12, 2023


  • Selection: Good
  • Expertise: Excellent
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Delivery Service
Professionalism

by Ken from Orangeville, ON on Feb 11, 2023


  • Selection: Good
  • Expertise: Excellent
  • Service: Very poor
Pros:
None
Cons:
Issue Resolution
Warranty Claims

by Tim from Embrun, ON on Jan 5, 2023


  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
Communication
Transparency

by Wayne from Roslin, ON on Oct 5, 2022


  • Selection: Good
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Cons:
None

by Fatemeh from Richmond Hill, ON on May 30, 2022


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Shopping Efficiency
Cons:
None

by Jehan on Dec 19, 2021


  • Selection: Good
  • Expertise: Excellent
Pros:
Delivery Service
Expertise
Overall Value
Cons:
None

by Betty from Cambridge, ON on Nov 3, 2021


  • Selection: Good
  • Expertise: Excellent
  • Service: Excellent
Pros:
Expertise
Professionalism
Cons:
None


  • Selection: Excellent
  • Expertise: Good
Pros:
Customer Service
Cons:
None

by Linda from Brandon, MB on Aug 30, 2021


  • Selection: Excellent
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
None

by Kathleen from London, ON on Jul 9, 2021


  • Selection: Poor
  • Expertise: Poor
  • Service: Poor
Pros:
None
Cons:
Customer Service
Shopping Efficiency
Transparency

by Victiria from Sylvan Lake, AB on Apr 2, 2021


    Pros:
    None
    Cons:
    Customer Service

    by Elaine from St Thomas, ON on Mar 23, 2021


    • Selection: Fair
    • Expertise: Good
    • Service: Very poor
    Pros:
    None
    Cons:
    Customer Service
    Delivery Service
    Delivery Speed

    by Alex from Mississauga, ON on Dec 31, 2020


    • Selection: Good
    • Service: Very poor
    Pros:
    None
    Cons:
    None

    by Scott from Sidney, BC on Sep 16, 2020


    • Selection: Fair
    • Expertise: Fair
    • Service: Very poor
    Pros:
    None
    Cons:
    None

    by Tammie from Barrie, ON on Sep 9, 2020


    • Selection: Poor
    • Expertise: Very poor
    • Service: Very poor
    Pros:
    None
    Cons:
    Product Quality

    by Nick from St Thomas, ON on Mar 1, 2020


    • Selection: Good
    • Expertise: Fair
    Pros:
    Customer Service
    Price
    Cons:
    None

    by Lavinia V from Coombs, BC on Mar 25, 2019


    • Selection: Good
    • Expertise: Poor
    • Service: Very poor
    Pros:
    None
    Cons:
    Customer Service
    Delivery Service

    by A from Burlington, ON on Mar 11, 2019


    • Selection: Excellent
    • Expertise: Excellent
    Pros:
    Expertise
    Professionalism
    Sales Pressure
    Cons:
    None

    by J from Burlington, ON on Oct 31, 2018


    • Selection: Fair
    • Expertise: Poor
    • Service: Very poor
    Pros:
    None
    Cons:
    Customer Service
    Return Policy

    by Larry on Sep 26, 2018


    • Selection: Excellent
    • Expertise: Excellent
    • Service: Excellent
    Pros:
    Customer Service
    Product Selection
    Cons:
    None

    by Lesley from Keremeos, BC on Jun 7, 2018


    • Selection: Excellent
    • Expertise: Very poor
    Pros:
    None
    Cons:
    Professionalism

    by Ingrid from Carrying Place, ON on May 10, 2018


    • Prices:
    Pros:
    None
    Cons:
    Customer Service
    Issue Resolution
    Professionalism

    by Annie from Vancouver, BC on Aug 13, 2014


    • Prices:
    Pros:
    None
    Cons:
    Customer Service
    Issue Resolution
    Responsiveness

    by Tracy G from Toronto, ON on Jan 22, 2014


    • Prices:
    Pros:
    None
    Cons:
    Product Quality
    Warranty Claims

    by Bob S from Edmonton, AB on Jan 21, 2014


    • Prices:
    Pros:
    None
    Cons:
    Customer Service
    Product Quality
    Overall Value

    by John D from Edmonton, AB on Sep 28, 2013


      Pros:
      None
      Cons:
      Customer Service

      by Selina N from Ajax, ON on Sep 9, 2013


      • Selection: Very poor
      • Expertise: Very poor
      • Service: Very poor
      Pros:
      None
      Cons:
      Product Consistency
      Warranty Claims

      by Shannon G on Feb 17, 2013


      • Selection: Excellent
      • Expertise: Excellent
      • Service: Excellent
      Pros:
      Sales Pressure
      Cons:
      None

      by Hank C from Kamloops, BC on Feb 6, 2012


      • Selection: Fair
      • Expertise: Very poor
      • Service: Very poor
      Pros:
      None
      Cons:
      Customer Service
      Issue Resolution
      Sales Pressure

      by Ray H from Winnipeg, MB on Sep 23, 2011


      • Selection: Poor
      • Expertise: Very poor
      • Service: Very poor
      Pros:
      None
      Cons:
      Customer Service
      Price
      Professionalism

      by Vernon S from Vernon, BC on Aug 28, 2011


      • Selection: Fair
      • Expertise: Good
      • Service: Excellent
      Pros:
      Customer Service
      Product Selection
      Cons:
      None

      by Karen Y from Etobicoke, ON on Dec 16, 2009