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Joe Alexander is a 15 year veteran of the mattress industry and author of "Retail Relationships". Having worked with industry giants such as C.S. Wo in Hawaii and starting brands like Keetsa, Joe is the owner of 3 store chain Nest Bedding located in the San Francisco Bay Area. Joe designs and carries a line of organic and natural mattresses and is the first to carry the Bed In A Box.com brand of memory foam mattresses. http://www.NestBedding.com |
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Supports your body
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Dude, we totally missed your response for the bear somehow! Email me personally at joe [at] nest bedding [dot] com and let's get you your … (Read full comment) |
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not Cool
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Give me a shout at joe [at] nest bedding [dot] com and we can get you swapped out for a model that works better for … (Read full comment) |
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Not Enough Support
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Seems like your one star doesn't reflect that you loved working with us. The bed was defective, and we would have liked to replace it. (Read full comment) |
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not a very good mattress, side is slumping after 1 year
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
If there is a defect, you have a very good and long warranty, call us please. (Read full comment) |
Sleeps great for me. My husband would prefer a bit softer.
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
We can add a topper that adds just a bit more softness. (Read full comment) |
Slept well, for a few months
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Hi. Since our beds are made with the best materials available, the only way this would happen would be not using a protector or a … (Read full comment) |
I feel like the edges are still too soft. I think the ove...
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Can you please send me photos of the tags on your bed? To Joe [at] NestBedding [dot] com. I want to see if it is … (Read full comment) |
If you want numbness and hot sleeping conditions
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Looks like you simply got the wrong model for your sleep needs, reach out to us please. It's why we make more than one bed. (Read full comment) |
If you want numbness and hot sleeping conditions
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Then we can add a topper David (Read full comment) |
I feel like the edges are still too soft. I think the ove...
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Please do when you get a chance. And just to cover all the bases, can you send me a photo of what you have the … (Read full comment) |
If you want numbness and hot sleeping conditions
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Then it sounds like you have a defective bed David, which we would be happy to replace. And our new versions have a cooling fabric … (Read full comment) |
Not Enough Support
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That's our starting model, if it didn't work out, I'd gladly swap it out for another model, don't worry about price (Read full comment) |
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Sleeps great for me. My husband would prefer a bit softer.
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
You got it! Please email me at joe [at] nest bedding [dot] com (Read full comment) |
Sleeping on a rock, not like a rock.
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
As stated above here I am :) I see you're in the LA area. I make a very nice topper that matches the Alexander just … (Read full comment) |
Sags a little
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Quick question: what is your mattress on? If it is bowed slats or an older style box spring, that could detract from the awesome support … (Read full comment) |
Wanted non-toxic but still got off gassing smell
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Thanks for sharing! Keep in mind that all the foams are CertiPUR-US certified, we use a non-chemical fire barrier and water-based glues, so that means … (Read full comment) |
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Hot, but overall, a nice bed.
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Reach out to me, joe [at] nestbedding [dot] com, and I will send you a cooling protector. Everyone's body is different, so while most sleep … (Read full comment) |
Good but some detractors.
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Sometimes the base can lead to the bed not being as firm as advertised. If you would like, you could send me a photo of … (Read full comment) |
Hot and Soft
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Some people experience that, and what I would recommend is a temperature regulating mattress protector. In fact, I will send it to you, my treat. … (Read full comment) |
Well made but very uncomfortable mattress
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Well, that is sad! Sorry you feel that way, but I can assure you the materials far exceed most name brand beds. If you have … (Read full comment) |
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Hard, can't sleep on your side, wake up with pain
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Not sure you meant to review the mattress as there is no pine in our mattresses. And as you know, we have a free exchange … (Read full comment) |
A bit soft for me.
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
The base can make a huge difference in the feel of the bed. Send me a photo of what you have the bed on and … (Read full comment) |
decent bed but pricey
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No, the price could not be lower. Its made with materials vastly superior in quality to Termpurpedic and it is much less in price. (Read full comment) |
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Trapped
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
William, can you tell me what you have the bed sitting on? (Read full comment) |
Pretty goodarn but...
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
You have a defective bed, that is covered under warranty, simply reach out to us at customer service [at] nest bedding [dot] com and we … (Read full comment) |
Great support, questionable longevity
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
All foams will soften a bit over time, but keep in mind the base foam is 2lb base foam, which is much denser and more … (Read full comment) |
Wished it was firmer
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What do you have the mattress on? That can greatly influence the feel. (Read full comment) |
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Over all happy. For us it could be a little firmer
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What do you have the mattress on? That can make a difference. (Read full comment) |
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Update: I felt hip and necknpain
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Soft (2015-2020) |
We can add the optional Alexander Signature Topper give us an email at sales [at] nest bedding [dot] com (Read full comment) |
Latex beds are NOT for everyone
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Thanks for the review. The Love Bed is no longer made with latex. (Read full comment) |
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Sags a little
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Are they bowed slats? (Read full comment) |
Sags a little
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
That's why. That type of base bends and gives which is why the bed is doing that. Put it on the floor and you'll see … (Read full comment) |
decent bed but pricey
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I get a kick out of comments like this. You have no earthly idea what these materials cost and you are calling bull? Cute. Yes, … (Read full comment) |
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A bit soft for me.
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
sorry, I missed this notification. joe [at] nest bedding [dot] com (Read full comment) |
Sags a little
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Did you guys get a chance to try it on the floor? Those bendable bowed slats are giving up to 2-3" and that will greatly … (Read full comment) |
Sags a little
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Our return page has this information about correct bases: "The mattress must be used on a non-flexible base, slats or box spring that does not … (Read full comment) |
Great support, questionable longevity
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
What do you have the mattress on? Can you send a photo? That can be a contributing factor. If it is a defect, we would … (Read full comment) |
I feel like the edges are still too soft. I think the ove...
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
joe [at] nestbedding [dot] com (Read full comment) |
I feel like the edges are still too soft. I think the ove...
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Hi Karly, As I kind of already suspected, the base is an older style box spring. See the one photo you send that shows the … (Read full comment) |
I feel like the edges are still too soft. I think the ove...
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Karly, it stands to reason that if you put your mattress on a base that is flexible, the mattress will flex. All major companies now … (Read full comment) |
I feel like the edges are still too soft. I think the ove...
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
You would simply replace the existing box spring with the new foundation. I am actually flying right now, but can have my staff reach out. (Read full comment) |
Awesome service, but just decent quality mattress.
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What kind of sinkage issues are you having? What kind of base are you using? (Read full comment) |
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Good selection and decent prices
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Dude! Email me directly sorry we somehow missed this joe [at] nest bedding [dot] com (Read full comment) |
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Update: I felt hip and necknpain
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Soft (2015-2020) |
Awesome! Any chance changing it to 5 stars? :) (Read full comment) |
Good for a couple of months ... But then????
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Hi Chuck, as you can see our beds have really high ratings, and what you are describing is highly unusual. Can you do me a … (Read full comment) |
Had really hoped for better...
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
We strive to answer every concern and email in a very timely fashion, like this review. If that wasn't the case with you, I am … (Read full comment) |
Hot Nights!
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
If the bed is on a platform with no slats then that's why the bed is sleeping hot. Beds need to breathe (Read full comment) |
Not holding up all that well
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Soft (2015-2020) |
Hi Laura, We use 2.0 lb base foam. For reference, $3-5k Tempurpedics use 1.5 lb base foams. Our 4 lb foams in the top layers … (Read full comment) |
Good mattress but misleading satisfaction guarantee
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We treat all customers with respect and would never be so rude as you describe. I am sorry you had a different experience. I would … (Read full comment) |
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Too firm but nice quality
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Since we gave you a new bed and you love it, can we get some more stars than 2? (Read full comment) |
Great mattress BUT...
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
All you had to do was reach out via email :) Of course we can help. Send me an email joe@nestbedding.com (Read full comment) |
Better than tradional but need weight suggestions
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9 times out of 10 these types of complaints end up being a flexible box spring. Care to send me a photo of your base … (Read full comment) |
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It does the job, but nothing to brag about
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What base do you have the bed on? (Read full comment) |
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Bed causes pain
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Instead of writing a bad review, just write to me and let's get you a firmer bed. Makes sense, right? Just because you chose the … (Read full comment) |
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Terrible back pain from this mattress.
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Sounds like you chose the wrong feel, which is why we are not like these other "One mattress fits all" companies. Email me at Joe … (Read full comment) |
Great mattress BUT...
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Whew! I was about to look up Ammeviate, cool word! :) Simple fix: email me at joe [at] nest bedding [dot] com. I will send … (Read full comment) |
Too firm but nice quality
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
You could delete your review and start over I think? As long as you are happy, we are happy. (Read full comment) |
Lumpy bed
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
If this is true, then why wouldn't you simply reach out and take advantage of the 20 year warranty? (Read full comment) |
Hot and stinky
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
All our foams are certipur certified non-toxic, and we do not use a chemical based fire barrier. Our bed is beefier, and more durable than … (Read full comment) |
It definitely makes a nest...
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
If there is an issue with the bed, you have a 20 year warranty. (Read full comment) |
Over-hyped Marketing
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Nest Bedding's policies are simple and easy to navigate: If you have a defect, please reach out to our company via email and we will … (Read full comment) |
Sleeps hot, poor edge support
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
No, I have already left that location. If there is a defect with the mattress we will gladly accept photos of the bed and base … (Read full comment) |
not a very good mattress, side is slumping after 1 year
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Hi Rich, I fired the guy in the SF store for similar complaints, I am sorry. You can email me directly at joe [at] nestbedding … (Read full comment) |
Good bed if you weigh 95 lbs
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Our beds are made with literally the best materials available on the market. If this happened, you either have a defect or are using it … (Read full comment) |
Labels aren't necessarily true
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Every mattress company requires you to try a bed, it's called an adjustment period. It's in the policy you agreed to when you purchased. Yes, … (Read full comment) |
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need better communication with client.
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Hi Diann, you ordered your mattress in the evening after the close of business on April 6th. We quoted 5-7 business days then. Your mattress … (Read full comment) |
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Disappointed after several months
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
All you have to do is reach out to me at joe [at] nestbedding [dot] com and I will simply send you our best topper, … (Read full comment) |
Disappointed after several months
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Glad we were able to chat, the topper is on the way! (Read full comment) |
Over-hyped Marketing
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Don't need to do damage control but thanks for your comment. This is a fake review. We have no issues honoring our policies, but you … (Read full comment) |
Over-hyped Marketing
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
No Ian, the comment someone put anonymously. I appreciate that you waited too long to donate your bed, I was calling the comment fake, sorry. (Read full comment) |
Hard as concrete and hot as pavement in the summer sun
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Firm (2015-2020) |
Hi Ryan, yes the firm is really firm. How long ago did you receive a topper? (Read full comment) |
Luxury firm was too firm for me (but I'm very light)
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Firm (2015-2020) |
All we need to do is get your the matching topper no reason to buy another bed (Read full comment) |
Hard as concrete and hot as pavement in the summer sun
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Firm (2015-2020) |
That was before our cooling topper. Are you still using the bed? (Read full comment) |
Bought a new traditional mattress, Nest is gone
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Nest Bedding has a lifetime warranty, so if it had done what you reported, we simply would have replaced it, for free, for the entire … (Read full comment) |
My shoulder is messed up now
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Nest Bedding has a lifetime comfort guarantee, so if you picked a model that is too firm, you simply reach out to us and we … (Read full comment) |
Mattress causes/exacerbates back pain!!
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Firm (2015-2020) |
Sorry to hear you are having an issue. One of the great things about Nest Bedding is that we have a LIFETIME warranty. If you … (Read full comment) |
I have found the mattress became too soft for me quickly,...
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
We have a lifetime warranty and lifetime comfort guarantee if you need us reach out! Thanks (Read full comment) |
Very restless sleep
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Nest Bedding Love & Sleep (2017-2021) Love & Sleep Medium (2017-2021) |
We have a lifetime warranty and lifetime comfort guarantee if you need us reach out. In the time it takes to write this review, we … (Read full comment) |
Too hot, miss the bounce
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
We have a lifetime warranty and lifetime comfort guarantee if you need us reach out! In the time it takes to write a review we … (Read full comment) |
So close ...
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
We have a lifetime warranty and lifetime comfort guarantee if you need us reach out! Thanks (Read full comment) |
Not consistent support throughout the mattress
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Firm (2015-2020) |
We have a lifetime warranty and lifetime comfort guarantee if you need us reach out! Thanks (Read full comment) |
Not consistent support throughout the mattress
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Firm (2015-2020) |
Reach out to todd [at] nestbedding [dot] com , thanks Jon (Read full comment) |
should have recieved topper for free
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We can do that for you, reach out to todd [at] nestbedding [dot] com (Read full comment) |
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Wouldn't buy again
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We have a lifetime warranty and lifetime comfort guarantee if you need us reach out! Thanks (Read full comment) |
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Thought we'd like it, but it is too soft
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Firm (2015-2020) |
We have a lifetime warranty and lifetime comfort guarantee if you need us reach out! Thanks (Read full comment) |
Still sleeps hot
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Let’s get you a cooling protector, no charge. Email todd [at] nestbedding [dot] com thanks (Read full comment) |
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Back to the drawing board?
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Well, we have are one of the only companies to offer a lifetime warranty, so no problem, if the bed is on a proper base, … (Read full comment) |
Could Do Worse
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Not really overpriced, but thanks for your opinion. 4lb foams, made in USA, lifetime warranty, lifetime comfort guarantee, phase change fabrics: simply no other mattress … (Read full comment) |
Not consistent support throughout the mattress
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Firm (2015-2020) |
Did you get a hold of Todd? (Read full comment) |
One big problem...
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Thank you for reaching out to Todd. Looks like you have a defective mattress and under the terms of our warranty you have free and … (Read full comment) |
Not consistent support throughout the mattress
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Firm (2015-2020) |
todd [at] nestbedding [dot] com Todd will get you started on your way. (Read full comment) |
Not worth it.
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Nest Bedding Hybrid Latex (2016-2019) Hybrid Latex Firm (2016-2019) |
Hi, good evening, thanks for the review. The beds are worth it, I can assure you as we only use the finest materials available. That … (Read full comment) |
Not a Taco Lover
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Jason, the bed has a lifetime warranty. We sell 10's of thousands and have a 95% satisfaction rating. Why? Because I use only the best … (Read full comment) |
Saggy and Sad
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Thanks for letting us know you have an issue. Most people forget if they have a problem that they have a lifetime warranty! If there … (Read full comment) |
Very comfortable,,, But sleeps very hot, even with cooler...
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Nest Bedding Love & Sleep (2017-2021) Love & Sleep Firm (2017-2021) |
Hi Michael, would you mind sharing what your bed is on? And the type of bedding you’re using? (Read full comment) |
Great mattress, but
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
We make a nice topper that will soften it just a bit. Reach out to todd [at] nestbedding [dot] com (Read full comment) |
Great bed - concerned over longevity...
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
If it does you have a lifetime warranty. If you’d like to be proactive can you send a photo of the bed and the base … (Read full comment) |
Very comfortable,,, But sleeps very hot, even with cooler...
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Nest Bedding Love & Sleep (2017-2021) Love & Sleep Firm (2017-2021) |
But the comforter what kind of blanket/comforter are you using? (Read full comment) |
Very comfortable,,, But sleeps very hot, even with cooler...
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Nest Bedding Love & Sleep (2017-2021) Love & Sleep Firm (2017-2021) |
And that’s the issue :) sleeping under 100% plastic will trap heat and disrupt the air flow through the bed. Heat from the body rises, … (Read full comment) |
Very comfortable,,, But sleeps very hot, even with cooler...
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Nest Bedding Love & Sleep (2017-2021) Love & Sleep Firm (2017-2021) |
You can find different ones on our website and whichever one you like call our stores at 888-992-2001 and tell them Joe said half off … (Read full comment) |
Very comfortable,,, But sleeps very hot, even with cooler...
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Nest Bedding Love & Sleep (2017-2021) Love & Sleep Firm (2017-2021) |
Thanks so much that will make a big difference (Read full comment) |
Very firm mattress
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
We have toppers available at a discounted rate for existing customers (Read full comment) |
Disappointed in customer service
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Maybe you are thinking of a different company? It's always been 100 days trial. (Read full comment) |
Neck/upper back pain
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Warranty and comfort guarantee never expires! Nest Bedding offers an industry leading lifetime comfort guarantee and lifetime warranty. (Read full comment) |
Medium TOO FIRM for side sleeper
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Nest Bedding offers an industry leading and ONLY lifetime comfort guarantee and lifetime warranty so you simply just give our team a call. (Read full comment) |
Doesn’t hold up
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Firm (2015-2020) |
Defects happen, all companies deal with them but no one offers a lifetime warranty like Nest Bedding does! Simply give our staff a call and … (Read full comment) |
Sad In San Antonio
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Firm (2015-2020) |
Which is why we never leave our customers hanging! We offer the industry's only lifetime warranty AND comfort guarantee for as long as you own … (Read full comment) |
Store personnel were great, too bad their matress’ Are no...
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Nah they are pretty good too! Best materials in the industry and leading lifetime warranty and guarantee (Read full comment) |
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Sad In San Antonio
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Firm (2015-2020) |
Actually, you spoke with Lindsay and she asked you to send over photos so we can see what the issue is, and that you are … (Read full comment) |
Exhausted
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Amanda, call our 888-992-2001 number, someone always picks up. Sounds like you are calling the wrong number. Someone always picks up at that number, and … (Read full comment) |
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Exhausted
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Also, adding a foam topper that isn't the quality we make will make the bed sleep hot. You are covered for a lifetime with our … (Read full comment) |
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Exhausted
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Amanda, I also see that you emailed us in May, and we wrote back to you in May, from Todd at customer service, I see … (Read full comment) |
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Not good if you're real big
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Thomas, you chose medium but we make firmer, why knock us with a one star review when you have a lifetime comfort guarantee? We would … (Read full comment) |
Worst Mattress I've Ever Owned
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Nest Bedding has a lifetime warranty AND a lifetime comfort guarantee so you literally can’t be stuck with a bad mattres. If you got a … (Read full comment) |
Worst Mattress I've Ever Owned
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
And yes, GREAT advice everyone: do your research. I recommend sites like GoodBed that are not paid affiliate sites where you can read years worth … (Read full comment) |
Mattress sunk in less than a year
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Hi April, this is why we offer an industry leading LIFETIME warranty sounds like you got a defective bed they will last for decades! Email … (Read full comment) |
It’s like sleeping in a pile of mush.
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
You have a LIFETIME warranty so no more mush. Defects happen with all products, mattresses included. We care. How much? So much that we stand … (Read full comment) |
Short Term Delight Long Term Pot Hole
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Firm (2015-2020) |
And if you factor in that you have a lifetime warranty it’s a super value :) give us a call, seems you might have forgotten … (Read full comment) |
Way too hot
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Good thing you purchased from a company that cares and backs you up with a lifetime comfort guarantee :) give us a call we are … (Read full comment) |
Mattress holds heat!
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Nest Bedding Alexander Signature Series (2015-2020) Alexander Signature Medium (2015-2020) |
Sounds like you could benefit from a cooling protector. Reach out to our customer service team and I’ll send you one free (Read full comment) |
Medium firm latex hybrid hurts back
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There is a zipper on the latex which allows you to exchange to a softer piece of latex. You don't need to exchange to a … (Read full comment) |
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Medium firm latex hybrid hurts back
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Sorry, firmer piece, not softer piece of latex (Read full comment) |
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Medium is way too soft
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Which is why we put a zipper at the top so we can quickly customize the feel to make you happy. Call the store or … (Read full comment) |
sags from the outset
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Nest Bedding Alexander Signature Hybrid (2015-2020) Alexander Signature Hybrid Medium (2015-2020) |
Thank you so much for your review. We're sorry to hear you are finding the mattress too soft. Have you reached out to our team … (Read full comment) |