Mattress HQ
- Phone: (903) 561-5545
- Status: Open
Available Products Mattress HQ
Mattress HQ has mattresses from the 1 brand listed below. Click on the available lines and collections to see more details about the specific products they carry. Showroom layouts vary by store location over time, so we recommend contacting the store in advance to confirm that the product(s) you want to see are currently on display there.
Reviews Mattress HQ
Mattress HQ is recommended by 16% of mattress shoppers on GoodBed (based on 19 ratings + 10 reviews).
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Review Summary Mattress HQ
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Most Recent Reviews Mattress HQ
- Purchased at Mattress HQ (Tyler, TX)
Official Response
Trying to understand exactly what happened here but we definitely would take care of you. Contact David as he is the District manager in East Texas and he will take care of all your needs. Also I would like to know who you talked to that won't help you and I will personally take care of you. Email me at mattresshq [at] outlook [dot] com
- Purchased at Mattress HQ (Tyler, TX)
Official Response
Well to make an extremely long story short. We sell products to a customer (you) but we do not make the product. So if there is a problem of it falling apart that is an issue with the manufacturer not the mattress retailer. We do back our product and we will help expedite the warranty process, however we do hold the right to refuse to help any customer especially if these customers are rude to us. At this point I recommend you contact the manufacturer of your product. Thank you.
See all Mattress HQ reviews →
About this Retailer Mattress HQ
- Status:
- Open
- Store Located In:
- Texas
Contact
- Phone:
- (903) 561-5545
- Web:
- Mattress HQ website
Company
- Store Name:
- Mattress HQ
Additional Information Mattress HQ
Description:
Mattress HQ is a mattress specialty retailer based in Tyler, TX. Mattress HQ offers a general assortment of mattresses, including models from Simmons Beautyrest and Spring Air. Mattress HQ has a mattress store in Texas serving the region(s) of Tyler, TX.
Editor's Note(s):
- Mattress HQ was previously known as Affordable Mattress Outlet.
Corrections
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Official Response
I am the CEO and have never once heard from this customer. As for stripping out the frame how do we as a company know that you didn't do this when you were moving your product to you new house? If we believed what every customer has to say then our company wouldn't exist do to everyone wanting free things. You signed for delivery before and now you have a problem? This is a very grey area for us to take care of your product. Sorry you are having issues but I'm not sure how this is our companies fault?