JCPenney
What Shoppers Are Saying JCPenney
Be sure to visit the JCPenney profile for info about the products they carry, store location details, current promotions, photos, videos, Q&A and more!
Top Praise & Complaints JCPenney
Praise
Complaints
People who are unhappy with JCPenney frequently complain about Service.
Most helpful positive review
Bait and Switch or Fraud?
Our mattress was under warranty and it wasn’t holding up, so we got a new one as an exchange. Store service was fine, delivery went fine, or I thought! The delivery men didn’t note that they took my old mattress and now JCP is charging me for the new ma… Read more
—Gail from Wilmette, IL
Most helpful negative review
Bad Mattresses
I am 81 years of age, I have a bad back and I have purchased 3 mattresses from JCPenny's. I have returned two of the mattresses and the third one is sagging as bad as the previous ones. I've contacted Penny's to come and get this 3rd terrible mattress… Read more
—Joyce from Antelope, CA
Do you have something to say about JCPenney? Write a Review!
Ratings Breakdown JCPenney Reviews
| Summary | % Praising | % Complaining | |
|---|---|---|---|
| Service |
|
|
|
| Selection |
|
|
|
| Expertise |
|
|
|
| Other Features |
|
|
|
Reviews JCPenney
Do you have a JCPenney mattress? Write a Review!
| JCPenney Reviews | |
|---|---|
| Ratings | |
| Ratings |
(based on 21 ratings + 13 reviews) |
| Recommendations | |
| Recommendations | 7 of 21 ratings would recommend JCPenney to a friend |
