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What Shoppers Are Saying Art Van Furniture

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Top Praise & Complaints Art Van Furniture

Praise

Complaints

People who are unhappy with Art Van Furniture frequently complain about Service.

  • Service
    88%

Most helpful positive review

Problem Resolved!

After receiving my new bedroom set I found that I had a bad allergic reaction to some component of the finishing on the wood. Jake, our salesman, did a super job in helping us out. We were able to return the bedroom set for another which, happy to say,… Read more

Cathie from Jackson, MI

Most helpful negative review

Never got my mattress

Ok so over a month ago we bought a mattress on a sale here and it was suppose to get delivered to us. Since then nobody has stayed in contact with us letting us know when we will see it. We've called down there several times even corporate and just get t… Read more

Sean from Plainwell, MI


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Ratings Breakdown Art Van Furniture Reviews

Summary % Praising % Complaining
Service

23%
62%
Selection

23%
23%
Expertise

8%
8%
Other Features

0%
0%

Reviews Art Van Furniture

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Art Van Furniture Reviews
Ratings
Ratings

(based on 26 ratings + 13 reviews)

  • 5 stars
    (3)
  • 3 stars
    (2)
  • 2 stars
    (1)
  • 1 star  
    (7)
Recommendations
Recommendations 10 of 26 ratings would recommend Art Van Furniture to a friend

  • Selection: Poor
  • Expertise: Poor
  • Service: Very poor
Pros:
None
Cons:
Return Policy

by Tina from Zeeland, MI on Mar 5, 2019


  • Selection: Good
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Issue Resolution
Cons:
None

by Cathie from Jackson, MI on Jul 24, 2018


  • Selection: Fair
  • Expertise: Good
  • Service: Fair
Pros:
None
Cons:
Price
Overall Value

by Shawn from Lansing, MI on Apr 21, 2018


  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Delivery Service
Delivery Speed

by Sean from Plainwell, MI on Jul 26, 2017


  • Selection: Fair
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Product Quality
Return Policy
Overall Value

by paula from Flat Rock, MI on Apr 13, 2017


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Issue Resolution
Product Information

by Tony from Midland, MI on Mar 24, 2017


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Product Quality
Professionalism
Cons:
None

by Greg from Dryden, MI on Feb 26, 2017


  • Prices:
Pros:
Expertise
Price
Product Quality
Cons:
None

by Matt from Lake Orion, MI on Dec 27, 2014


  • Prices:
Pros:
Product Selection
Cons:
Product Quality

by John from Bloomfield Hills, MI on Nov 28, 2014


  • Prices:
Pros:
None
Cons:
Customer Service
Issue Resolution

by Pam C from Waterford, MI on Nov 21, 2014


  • Prices:
Pros:
None
Cons:
Customer Service
Issue Resolution
Product Quality


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Fair
Pros:
None
Cons:
Warranty Claims

by Dee B from Potwin, KS on Feb 17, 2013


  • Selection: Poor
  • Expertise: Very poor
  • Service: Poor
Pros:
Delivery Service
Cons:
Customer Service
Warranty Claims

by David B from Flushing, MI on Jan 26, 2013

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