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Raymour & Flanigan

What Shoppers Are Saying Raymour & Flanigan

You are currently viewing the Raymour & Flanigan reviews page.
Be sure to visit the Raymour & Flanigan profile for info about the products they carry, store location details, current promotions, photos, videos, Q&A and more!

Top Praise & Complaints Raymour & Flanigan

Praise

People who are happy with Raymour & Flanigan frequently praise Service and Expertise.

  • Service
    70%

    Customer Service

  • Expertise
    50%

Complaints

People who are unhappy with Raymour & Flanigan frequently complain about Customer Service.

  • Service
    76%

    Customer Service
    Professionalism

Most helpful positive review

Great customer service!!!

I ordered a recliner which was delivered and unfortunately not the right fit for me. I am disabled and was in tears as to what I would do since I had already removed the old one. Mohammed was wonderful! He took the time to set up the exchange and deliver… Read more

Mima from Colonia, NJ

Most helpful negative review

Disappointing experience

I recently purchased an adjustable bed frame from Raymour & Flanigan that I was told would be compatible with my existing bed. Unfortunately, upon attempting to use it, I discovered that the product was not compatible at all. This was not a minor oversig… Read more

Greg from Paterson, NJ


Do you have something to say about Raymour & Flanigan? Write a Review!

Ratings Breakdown Raymour & Flanigan Reviews

Summary % Praising % Complaining
Service

30%
Customer Service
48%
Customer Service, Professionalism
Selection

4%
11%
Expertise

19%
0%
Other Features

0%
0%

Reviews Raymour & Flanigan

Do you have a Raymour & Flanigan mattress? Write a Review!

Raymour & Flanigan Reviews
Ratings
Ratings

(based on 40 ratings + 27 reviews)

  • 5 stars
    (6)
  • 4 stars
    (4)
  • 2 stars
    (3)
  • 1 star  
    (14)
Recommendations
Recommendations 16 of 40 ratings would recommend Raymour & Flanigan to a friend

  • Selection: Very poor
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
None

by Greg from Paterson, NJ on Sep 1, 2025


  • Selection: Poor
  • Expertise: Fair
Pros:
None
Cons:
None

by Sue from Absecon, NJ on Sep 22, 2024


  • Selection: Good
  • Expertise: Good
  • Service: Poor
Pros:
None
Cons:
None

by Jan from Staten Island, NY on Jul 1, 2024


  • Selection: Good
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Professionalism
Transparency

by Maria from Albany, NY on Sep 7, 2023


  • Selection: Very poor
  • Expertise: Fair
  • Service: Very poor
Pros:
None
Cons:
Product Quality
Responsiveness
Overall Value

by Jane R from East Longmeadow, MA on Dec 22, 2022


  • Selection: Fair
  • Expertise: Poor
  • Service: Very poor
Pros:
None
Cons:
Communication
Customer Service
Return Policy

by Karen from Clifton Park, NY on Oct 17, 2022


  • Selection: Fair
  • Expertise: Fair
  • Service: Fair
Pros:
None
Cons:
Customer Service
Delivery Service
Issue Resolution

by Emma from Philadelphia, PA on Jun 12, 2022


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Issue Resolution
Product Information
Cons:
None

by Mima from Colonia, NJ on May 6, 2022


  • Selection: Good
Pros:
None
Cons:
Customer Service
Professionalism

by John from Camillus, NY on Sep 2, 2021


  • Selection: Very poor
  • Service: Very poor
Pros:
None
Cons:
None

by theresa from Bridgeport, CT on Aug 10, 2021


  • Selection: Excellent
  • Expertise: Good
Pros:
Product Selection
Professionalism
Cons:
None

by Maleah from Newfield, NY on May 28, 2021


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Expertise
Cons:
None

by Sallie from Getzville, NY on May 19, 2021


  • Expertise: Poor
Pros:
None
Cons:
Delivery Service
Professionalism

by Elizabeth from Staten Island, NY on Dec 14, 2020


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Very poor
Pros:
None
Cons:
Delivery Service
Professionalism

by Randy from Nanuet, NY on Nov 25, 2020


  • Selection: Excellent
  • Expertise: Good
Pros:
None
Cons:
None

by Terri from Canandaigua, NY on Sep 3, 2020


  • Selection: Poor
  • Expertise: Fair
  • Service: Poor
Pros:
Delivery Speed
Cons:
Product Consistency
Return Policy
Transparency

by Rob from East Amherst, NY on Jan 18, 2020


  • Selection: Fair
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Product Quality
Return Policy

by Frances from Providence, RI on Aug 17, 2018


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Issue Resolution

by Victor from Grand Island, NY on Apr 7, 2018


  • Selection: Good
  • Expertise: Good
  • Service: Excellent
Pros:
Customer Service
Cons:
None

by Arlene from Wood Ridge, NJ on Mar 18, 2018


  • Selection: Good
  • Expertise: Good
Pros:
None
Cons:
None

by Jenn from Pedricktown, NJ on Feb 2, 2018


  • Selection: Good
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
Transparency

by bethe from New Fairfield, CT on Jan 15, 2018


  • Selection: Good
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Warranty Claims
Cons:
None

by Joyce from Riverside, RI on Sep 3, 2017


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Good
Pros:
Customer Service
Professionalism
Sales Pressure
Cons:
None

by Joe from Middle Island, NY on Jul 15, 2017


  • Selection: Very poor
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Delivery Speed

by Stuart on Jun 20, 2017


  • Selection: Good
  • Expertise: Excellent
Pros:
Customer Service
Expertise
Price
Cons:
None

by VV from Watervliet, NY on May 24, 2017


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Warranty Claims

by Carol P from Plainville, CT on Oct 17, 2012


  • Selection: Fair
  • Expertise: Good
  • Service: Excellent
Pros:
Expertise
Price
Professionalism
Cons:
Product Selection

by Karen C from Millbrae, CA on Feb 11, 2010