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Raymour & Flanigan

What Shoppers Are Saying Raymour & Flanigan

You are currently viewing the Raymour & Flanigan reviews page.
Be sure to visit the Raymour & Flanigan profile for info about the products they carry, store location details, current promotions, photos, videos, Q&A and more!

Top Praise & Complaints Raymour & Flanigan

Praise

People who are happy with Raymour & Flanigan frequently praise Service and Expertise.

  • Service
    73%

    Customer Service
    Professionalism

  • Expertise
    55%

Complaints

People who are unhappy with Raymour & Flanigan frequently complain about Customer Service.

  • Service
    76%

    Customer Service
    Professionalism

Most helpful positive review

I've been buying furniture at Raymour since 2022 and I alwa…

I've been buying furniture at Raymour since 2022 and I always buy from Rafael Davila. My experience with him has always been pleasant. He is very patient and knowledgeable. Especially when I needed to choose the right mattress. His recommendation was p… Read more

Jennifer from Bronx, NY

Most helpful negative review

Disappointing experience

I recently purchased an adjustable bed frame from Raymour & Flanigan that I was told would be compatible with my existing bed. Unfortunately, upon attempting to use it, I discovered that the product was not compatible at all. This was not a minor oversig… Read more

Greg from Paterson, NJ


Do you have something to say about Raymour & Flanigan? Write a Review!

Ratings Breakdown Raymour & Flanigan Reviews

Summary % Praising % Complaining
Service

32%
Customer Service, Professionalism
46%
Customer Service, Professionalism
Selection

4%
11%
Expertise

21%
0%
Other Features

0%
0%

Reviews Raymour & Flanigan

Do you have a Raymour & Flanigan mattress? Write a Review!

Raymour & Flanigan Reviews
Ratings
Ratings

(based on 41 ratings + 28 reviews)

  • 5 stars
    (7)
  • 4 stars
    (4)
  • 2 stars
    (3)
  • 1 star  
    (14)
Recommendations
Recommendations 17 of 41 ratings would recommend Raymour & Flanigan to a friend

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Good
Pros:
Expertise
Professionalism
Recommendations
Cons:
None

by Jennifer from Bronx, NY on Jan 31, 2026


  • Selection: Very poor
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
None

by Greg from Paterson, NJ on Sep 1, 2025


  • Selection: Poor
  • Expertise: Fair
Pros:
None
Cons:
None

by Sue from Absecon, NJ on Sep 22, 2024


  • Selection: Good
  • Expertise: Good
  • Service: Poor
Pros:
None
Cons:
None

by Jan from Staten Island, NY on Jul 1, 2024


  • Selection: Good
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Professionalism
Transparency

by Maria from Albany, NY on Sep 7, 2023


  • Selection: Very poor
  • Expertise: Fair
  • Service: Very poor
Pros:
None
Cons:
Product Quality
Responsiveness
Overall Value

by Jane R from East Longmeadow, MA on Dec 22, 2022


  • Selection: Fair
  • Expertise: Poor
  • Service: Very poor
Pros:
None
Cons:
Communication
Customer Service
Return Policy

by Karen from Clifton Park, NY on Oct 17, 2022


  • Selection: Fair
  • Expertise: Fair
  • Service: Fair
Pros:
None
Cons:
Customer Service
Delivery Service
Issue Resolution

by Emma from Philadelphia, PA on Jun 12, 2022


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Issue Resolution
Product Information
Cons:
None

by Mima from Colonia, NJ on May 6, 2022


  • Selection: Good
Pros:
None
Cons:
Customer Service
Professionalism

by John from Camillus, NY on Sep 2, 2021


  • Selection: Very poor
  • Service: Very poor
Pros:
None
Cons:
None

by theresa from Bridgeport, CT on Aug 10, 2021


  • Selection: Excellent
  • Expertise: Good
Pros:
Product Selection
Professionalism
Cons:
None

by Maleah from Newfield, NY on May 28, 2021


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Expertise
Cons:
None

by Sallie from Getzville, NY on May 19, 2021


  • Expertise: Poor
Pros:
None
Cons:
Delivery Service
Professionalism

by Elizabeth from Staten Island, NY on Dec 14, 2020


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Very poor
Pros:
None
Cons:
Delivery Service
Professionalism

by Randy from Nanuet, NY on Nov 25, 2020


  • Selection: Excellent
  • Expertise: Good
Pros:
None
Cons:
None

by Terri from Canandaigua, NY on Sep 3, 2020


  • Selection: Poor
  • Expertise: Fair
  • Service: Poor
Pros:
Delivery Speed
Cons:
Product Consistency
Return Policy
Transparency

by Rob from East Amherst, NY on Jan 18, 2020


  • Selection: Fair
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Product Quality
Return Policy

by Frances from Providence, RI on Aug 17, 2018


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Issue Resolution

by Victor from Grand Island, NY on Apr 7, 2018


  • Selection: Good
  • Expertise: Good
  • Service: Excellent
Pros:
Customer Service
Cons:
None

by Arlene from Wood Ridge, NJ on Mar 18, 2018


  • Selection: Good
  • Expertise: Good
Pros:
None
Cons:
None

by Jenn from Pedricktown, NJ on Feb 2, 2018


  • Selection: Good
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
Transparency

by bethe from New Fairfield, CT on Jan 15, 2018


  • Selection: Good
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Warranty Claims
Cons:
None

by Joyce from Riverside, RI on Sep 3, 2017


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Good
Pros:
Customer Service
Professionalism
Sales Pressure
Cons:
None

by Joe from Middle Island, NY on Jul 15, 2017


  • Selection: Very poor
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Delivery Speed

by Stuart on Jun 20, 2017


  • Selection: Good
  • Expertise: Excellent
Pros:
Customer Service
Expertise
Price
Cons:
None

by VV from Watervliet, NY on May 24, 2017


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Warranty Claims

by Carol P from Plainville, CT on Oct 17, 2012


  • Selection: Fair
  • Expertise: Good
  • Service: Excellent
Pros:
Expertise
Price
Professionalism
Cons:
Product Selection

by Karen C from Millbrae, CA on Feb 11, 2010