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Mancini's Sleepworld

What Shoppers Are Saying Mancini's Sleepworld

You are currently viewing the Mancini's Sleepworld reviews page.
Be sure to visit the Mancini's Sleepworld profile for info about the products they carry, store location details, current promotions, photos, videos, Q&A and more!

Top Praise & Complaints Mancini's Sleepworld

Praise

People who are happy with Mancini's Sleepworld frequently praise Service.

  • Service
    88%

    Customer Service

Complaints

People who are unhappy with Mancini's Sleepworld frequently complain about Service.

  • Service
    86%

    Customer Service

Most helpful positive review

Best experience in purchasing a new mattress

My son needed a new mattress. He had done his research on the various brands: Sealy, Serta, Tempur-pedic. We went to Mancini's first and met Suni Nutakki. She was very nice, not pushy, and asked my son a lot of questions on his sleep preferences. She sh… Read more

Diane from Dublin, CA

Most helpful negative review

Warranty valuable only during toilet paper shortage

Expensive ($10k) Kluft mattress died after several years, but apparently not comatose enough to trigger warranty. They gave the lamest excuses why a three year old mattress with a 1-2" sag on each side didn't qualify for warranty. Read more

Robert from Los Gatos, CA


Do you have something to say about Mancini's Sleepworld? Write a Review!

Ratings Breakdown Mancini's Sleepworld Reviews

Summary % Praising % Complaining
Service

53%
Customer Service
53%
Customer Service
Selection

27%
7%
Expertise

13%
0%
Other Features

7%
0%

Reviews Mancini's Sleepworld

Do you have a Mancini's Sleepworld mattress? Write a Review!

Mancini's Sleepworld Reviews
Ratings
Ratings

(based on 19 ratings + 13 reviews)

  • 5 stars
    (5)
  • 4 stars
    (2)
  • 3 stars
    (1)
  • 2 stars
    (2)
  • 1 star  
    (5)
Recommendations
Recommendations 11 of 19 ratings would recommend Mancini's Sleepworld to a friend

  • Selection: Good
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
None

by Robert from Los Gatos, CA on Nov 10, 2025


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Product Selection
Cons:
None

by John from East Palo Alto, CA on Jan 6, 2025


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Sales Pressure
Cons:
None

by Diane from Dublin, CA on Sep 4, 2021


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Professionalism
Cons:
None

by Mark from Union City, CA on Jan 11, 2021


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service

by Diana from Modesto, CA on Dec 15, 2018


  • Selection: Good
  • Expertise: Good
  • Service: Very poor
Pros:
None
Cons:
Customer Service

by Deanna from Concord, CA on Dec 10, 2018


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Store Cleanliness
Cons:
None

by Bill from Stockton, CA on Apr 13, 2018


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Communication
Customer Service
Transparency

by Chris from Lodi, CA on Mar 24, 2018


    Pros:
    Delivery Cost
    Delivery Speed
    Price
    Cons:
    Product Consistency
    Return Policy
    Warranty Claims

    by Jackie O from Fremont, CA on Jun 15, 2013


    • Selection: Excellent
    • Expertise: Good
    • Service: Excellent
    Pros:
    Customer Service
    Price
    Cons:
    Delivery Service

    by Rick C from Oakdale, CA on Jan 18, 2013


    • Selection: Very poor
    • Expertise: Very poor
    • Service: Very poor
    Pros:
    None
    Cons:
    Customer Service
    Price
    Warranty Claims

    by M T from Oakley, CA on Aug 26, 2012


    • Selection: Good
    • Expertise: Fair
    • Service: Fair
    Pros:
    Product Selection
    Cons:
    Issue Resolution
    Product Quality

    by Susan W from El Cerrito, CA on Mar 7, 2011


    • Selection: Good
    • Expertise: Good
    • Service: Good
    Pros:
    Price
    Product Selection
    Professionalism
    Cons:
    None

    by Kristin N from Los Altos, CA on Jan 10, 2010


    • Selection: Fair
    • Expertise: Poor
    • Service: Very poor
    Pros:
    Delivery Service
    Product Selection
    Cons:
    Product Consistency
    Transparency

    by Trey P from Los Altos, CA on Dec 13, 2009


    • Selection: Good
    • Expertise: Excellent
    • Service: Excellent
    Pros:
    Delivery Service
    Delivery Speed
    Price
    Cons:
    None

    by Russell N from Los Altos, CA on Dec 6, 2009