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going to return my second mattresd
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We are sorry to hear you aren't pleased with your mattress. Serta stands 100% behind the warranty. If there is a manufacturing defect, the mattress ... (Read full comment) |
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I wish I had heeded the warnings.
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We can assure you that Serta stands behind the warranty 100% and if there is a manufacturing defect, the mattress will be replaced. For reference, ... (Read full comment) |
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paula deen matress terrible
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For warranty inquiries and general information via Serta, you can call 1-888-557-3782. (Read full comment) |
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Started sagging after 9 months!!!'
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Normal body impressions should be expected after you've been sleeping on a mattress for some time. Adding a mattress topper can provide an extra layer ... (Read full comment) |
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Confort and Service brought us to this Store
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We are happy to hear you had a pleasant shopping experience and now a pleasant sleeping experience! (Read full comment) |
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Loved this bed at first.
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Normal body impressions should be expected after you've been sleeping on a mattress for some time. Our warranty brochure details what is and what is ... (Read full comment) |
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Never buy online again!
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Hi Andrea. We appreciate your feedback. Comfort is very personal and varies greatly. You may want to consider adding a mattress topper to provide additional ... (Read full comment) |
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Upsetting purchase
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Thank you for feedback! Keep in mind that the model you tried in the store has been exposed to wear from people testing the mattress ... (Read full comment) |
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Serta Paula Deen Whitaker Sunset Memory Foam Mattress
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Thank you for sharing your experience. We are sorry to hear of your dissatisfaction. Normal body impressions can occur over time due to the nature ... (Read full comment) |
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Disagree with Consumer Report. Sags in center in 1 mo.
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Thank you for sharing your experience with the iSeries collection. In regards to the sagging in the center, please make sure that your bed frame ... (Read full comment) |
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horrible mattress, the Serta and Macy companies are horrible
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We're sorry to hear of your dissatisfaction. Normal body impressions can occur over time due to the nature of foams and fibers when exposed to ... (Read full comment) |
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I wake up every morning with back pain it takes 3 to 5 minut
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Thank you for sharing your feedback with us. There are a variety of comfort options when it comes to mattresses and it all depends on ... (Read full comment) |
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HORRIBLE MATTRESS DEVELOPING BAD IMPRESSIONS
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Thank you for sharing your feedback with us. We would be able to provide additional information if we knew the model you were referring to, ... (Read full comment) |
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Sags where you lay, like sleeping in a hole
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Thank you for sharing your experience with us. We would be able to offer better assistance if we were aware of the collection and model ... (Read full comment) |
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NOT Comfortable
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Thank you for sharing your experience with us. It sounds like this mattress may be too firm for your comfort preferences. As you mentioned, adding ... (Read full comment) |
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Love it
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Thank you for your sharing your experience with us! We are pleased to hear that you are enjoying your mattress and getting the comfortable sleep ... (Read full comment) |
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Go with your gut
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Thank you for sharing your experience with us. The iComfort Savant comes in two comfort levels: Cushion Firm + Plush (we are unsure of which ... (Read full comment) |
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Ours lasted about a year. I guess we were lucky.
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Thank you for sharing your experience with us. Your Serta mattress is protected against manufacturing defects, including sagging/body impressions beyond the threshold that determines what ... (Read full comment) |
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Much improved sleep over last mattress
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Thank you for choosing Serta and sharing your experience! We are pleased to hear you are getting the comfortable sleep you deserve! (Read full comment) |
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Sleeping in Comfort Again!!
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Thank you for choosing Serta and for sharing your experience with us! We are pleased to hear you are enjoying your mattress! (Read full comment) |
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The mattress is absolute heaven. I sleep through the nigh...
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Thank you for choosing Serta and sharing your feedback. We are so pleased to hear that you are getting the comfortable sleep you deserve! (Read full comment) |
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HORRIBLE
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Thank you for taking the time to share your review. We are sorry to hear you aren't satisfied with your mattress. Please keep in mind ... (Read full comment) |
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Terrible purchase
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Thank you for your for taking the time to share your review. It is normal for mattresses over time to develop body impressions. If you ... (Read full comment) |
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Don't buy the serta primo sonno cushion firm
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Thank you for sharing your review with us. We're sorry to hear that you aren't satisfied with your mattress. It can take some time for ... (Read full comment) |
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VERY hot. DOES NOT disperse heat at all. I can not sleep ...
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We're sorry to hear of your frustration. If heat build up is an issue for you, we suggest looking at the top of bed items ... (Read full comment) |
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Do not purchase!
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We're sorry to hear of your frustration. However, this mattress is not meant to flipped. Regular rotation does help with even wear. If you're still ... (Read full comment) |
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Help! Pillowtop and springs have given up!!!
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Thank you for your question. Have you contacted your retailer? They are authorized to provide warranty services. If they are no longer in business or ... (Read full comment) |