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Mattress Store Reviews

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Mattress Store Reviews - Newly Added

I have purchased 3-4 mattress in the last year & will come back to this store again when I need another one. Jeremy was very ... (Read full review + 1 comment)
—By: Donna from Lubbock, TX
Jacob was great in describing the merchandise and yet I didn't feel pressured. He sold me on sheets and the mattress cover too. He crushed ... (Read full review + 1 comment)
—By: Liz from Monument, CO
Jerry is and extremely knowledgeable and friendly salesman who helped my wife and I find the perfect mattress! He really understood and took the time ... (Read full review)
—By: Matthew from Saint Clair Shores, MI
Gilbert Reyna was very knowledgeable of each mattress we looked at and answered every question we had. Did not pressure us in any way. (Read full review + 1 comment)
—By: Jimmy s from Big Spring, TX
Brian was awesome. We will go back and buy from him again as soon as we need another mattress. (Read full review + 1 comment)
—By: Matt from Denver, CO
Chad was so helpful and knowledgeable about all the options in the store. He asked about our preferences and then pointed us to different options ... (Read full review)
—By: Stephanie from Summerville, SC
No pressure salesman (Read full review + 1 comment)
—By: Kelly from Ector, TX
I bought the Doctors Choice mattress. The salesman also suggested the automated bed frame to position me in a good sleeping posture since I wake ... (Read full review + 1 comment)
—By: Nick from Aurora, CO
Bought an adjustable bed and not long after, the controller box went on fire, while I was sleeping. I could have burned to death. David ... (Read full review)
—By: Terry0 from Windsor, ON
Lisa was a good salesperson. It did not take us that long to choose which mattress we wanted (Read full review)
—By: Hazel from North Hills, CA

Mattress Store Reviews - Most Helpful

I appreciated that the salesman was not pushy. He was very patient and answered all my questions to my satisfaction. (Read full review)
—By: Rena from Los Angeles, CA
I have been in mattress firm in Dalton Georgia five times has some friends and coworkers that I worked with to come in store and ... (Read full review)
—By: Ann from Rocky Face, GA
Beware of their advertising FREE. On Invoice "All sales final-no refunds, exchanges, or cancellations"'. Even if after delivery you find your purchase to be damaged ... (Read full review + 8 comments)
—By: Roger M from Rancho Mirage, CA
Absolutely the WORST company I have ever dealt with. I am not the complaining-type of consumer by any means- this is my first time I ... (Read full review)
—By: Jennifer T from Belmont, MA
Do not buy from this company AND from this store! They are just there to take your money and run. They have terrible post - ... (Read full review + 1 comment)
—By: Myriam B from Montreal, QC
# User Rating: 1 out of 5 stars by Cynthia 04/20/2011 The people that work at this store are very deceptive! They all lie to ... (Read full review)
—By: Cynthia M from Palm Bay, FL
Chris and Steve were very helpful in explaining the different options for each brand of gueen size beds sold in this store. After visiting several ... (Read full review)
—By: Frank H from Bluff City, TN
WORST CUSTOMER SERVICE EVER!!!!!!!!!!!!!!!! The salesman was very nice and helpful. I bought a mattress for my 86 year old grandmother. I paid for and ... (Read full review + 2 comments)
—By: Jill R from Merion Station, PA
I bought furniture and a mattress here in Feb 2011 and we have had problems with it from the beginning. The mattress is a memory ... (Read full review)
—By: Shelby C from Eau Claire, WI
Jason Jordan is the mattress sales manager at this store. He is simply an outstanding asset for Stay's Furniture. We actually met Jason at another ... (Read full review + 1 comment)
—By: Jim from Plano, TX