Posted by Steve M from Woburn, MA on April 1, 2013
The mattress are higher priced. The matress we purchased went on sale less than a week after we
purchased at $150 less. The manager would not provide us the discounted rate.
Do not buy from this store. I strongly recommend Jordens.
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Reviewer: Steve M
Location: Woburn, MA
Joined: Apr 1, 2013
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Comments (3)
Official Response
Dear Steve,
Thank you for sharing your concerns, and bringing this issue to our attention. We would like to turn your experience from negative into a positive one. Please reach out to our team of specialists at Sleepy's with your invoice number or customer code, and include a telephone number with the best date and time to reach you at csable@mattress.com so we can address the complications you experienced, and reach an immediate resolution. We look forward to working with you, and resolving your issue.
Cathy - We have emailed you with the information you requested and look forward to your response/resolution.
Official Response
Dear Steve
Thank you for sharing your concerns. We welcome the opportunity to speak with you. Please reach out to me at csable@mattress.com and include your invoice number and/or customer code and a telephone number with the best date and time to reach you. We look forward to working with you and resolving your issue.