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Horrible to work with

  • Selection: Fair
  • Expertise: Very poor
  • Service: Very poor
Pros:
Warranty Claims
Cons:
Customer Service

Posted by Christine from Stuart, FL on May 21, 2017

Bought a 3,200 prana bed. After 3 years it had impressions more than 1.2 inches. They gave me such a difficult time trying to get it replaced that even though it happened again within the warranty timeframe I wouldn't go thru the harassment again.

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