Nest Bedding
What Shoppers Are Saying Nest Bedding
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Top Praise & Complaints Nest Bedding
Praise
People who are happy with Nest Bedding frequently praise Customer Service.
Complaints
Most helpful positive review
Best experience I've ever had in a Mattress Store
No pushy salespeople, just honest opinions - fair pricing and great products. Read more
—Anthony from Denville, NJ
Most helpful negative review
Sales People Need to Learn Products
I had a sad experience. I bought by guessing an adjustable base and mattress. Mattress was delivered but not suited to the base. Had to fight to get that mattress removed. Then found the only solution was to switch to a much higher cost mattress and … Read more
—Jeremy Jones C from Martinez, CA
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Ratings Breakdown Nest Bedding Reviews
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Reviews Nest Bedding
Do you have a Nest Bedding mattress? Write a Review!
| Nest Bedding Reviews | |
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| Ratings | |
| Ratings |
(based on 91 ratings + 42 reviews) |
| Recommendations | |
| Recommendations | 86 of 91 ratings would recommend Nest Bedding to a friend |
- Purchased at Nest Bedding (Costa Mesa, CA)
Official Response
Nah they are pretty good too! Best materials in the industry and leading lifetime warranty and guarantee
- Purchased at Nest Bedding (Studio City, CA)
Official Response
We can do that for you, reach out to todd [at] nestbedding [dot] com
- Purchased at Nest Bedding (New York, NY)
Official Response
Every mattress company requires you to try a bed, it's called an adjustment period. It's in the policy you agreed to when you purchased. Yes, you threatened us, so we gave in, despite you agreeing to the terms of the sale. Most people understand that when you get a new bed, there can be some aches and pains as your body goes from an old bed to a new bed. And labels are true. You didn't like the feel. Most people simply exchange it after the trial period.
- Purchased at Nest Bedding
Official Response
Hi Diann, you ordered your mattress in the evening after the close of business on April 6th. We quoted 5-7 business days then. Your mattress arrived on the 15th of April, 6 business days. Here are the emails that were sent to you.
Christian Alexander sent a follow-up email to Diann.
1:52pm
APRIL 11
Joe Alexander sent a follow-up email to Diann.
9:49am
APRIL 6
Order confirmation email was sent to Diann.
So, we delivered the bed in 6 business days, and sent you confirmation emails, tracking emails. Not sure what I am missing with your complaint here, but I think you can see that we not only delivered on time but sent you lots of communication along the way.
- Purchased at Nest Bedding
Official Response
What kind of sinkage issues are you having? What kind of base are you using?
- Purchased at Nest Bedding
Official Response
Sorry, firmer piece, not softer piece of latex