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Sales People Need to Learn Products

  • Selection: Fair
  • Expertise: Poor
  • Service: Fair

Posted by Jeremy Jones C from Martinez, CA on March 1, 2018

I had a sad experience. I bought by guessing an adjustable base and mattress. Mattress was delivered but not suited to the base. Had to fight to get that mattress removed. Then found the only solution was to switch to a much higher cost mattress and additional latex layer. As I said above, poor knowledge of sales people led me to an unhappy experience.

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