Mattress Direct
What Shoppers Are Saying Mattress Direct
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Top Praise & Complaints Mattress Direct
Praise
Complaints
People who are unhappy with Mattress Direct frequently complain about Customer Service.
Most helpful positive review
Box Spring
The dust cover was torn on my box spring when I received it. I called the store to report it and was told I could just tear it off because it serves no purpose. I also asked if I could swap it for a low profile box spring because this one has my bed … Read more
—Robin from Terry, MS
Most helpful negative review
DO NOT SHOP AT MATTRESS DIRECT STORES
Mattress Direct in Gulfport MS knowingly sells defective beds. You must purchase a mattress cover ($175) in order to receive the warranty. Their beds begin to concave after only a few months. The ridiculous task you have to perform in order to prove your… Read more
—Julina S from New Orleans, LA
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Ratings Breakdown Mattress Direct Reviews
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Reviews Mattress Direct
Do you have a Mattress Direct mattress? Write a Review!
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| Ratings |
(based on 23 ratings + 16 reviews) |
| Recommendations | |
| Recommendations | 11 of 23 ratings would recommend Mattress Direct to a friend |
