The Simmons Beautyrest BeautySleep line is recommended by 73% of owners on GoodBed (based on 78 ratings + 7 reviews).
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Still too firm... and took forever to get this one after complaining about the grand rapids one... to the salesman that I couldn't sleep at all yhe first three nights... expressed my concerns about it being the wrong one and they postponed twice to getting me this once which is only very slightly softer. ... but nothing uniquely similar to the show room where I was shown the original. ... I must just not agree with this brand. ...
Absolutely no support. Wake up everyday with a backache. Big waste of money.Will never buy another Simmons again.
I purchased a mattress and some other items, for a total of $1,684.34 from the south university store in Davie less than 90 days ago. The mattress was dropped off with my wife when delivered, and she was not asked to inspect it.
We recently discovered that a portion of the pillowtop buckles up and is not held down by the buttons. I took a video on my iphone and brought it back to the store to speak with Manny. Manny works there, but I had originally bought the mattress from a young lady named Drew.
I showed the video to Manny, and he stated "you still need to pay the warranty inspection fee, regardless of what you are showing me, then on top of it, you will need to pay a $70 delivery fee for a new mattress if needed........I dont make the rules so sorry.......here is a number you can call but I cant guarantee that they will pick up, sometimes I call and it takes me 25 times to actually get through"
With that, I thanked him and left. I went home and Manny was right. I called about 20 times and finally got through. A hispanic sounding many answered. I told him that I would like to please speak with Drew the DM......he put me on hold for 25-30 minutes, which is very frustrating, then the phone hung up! I then proceeded to call back and each time the phone would pick up then hang up immediately. After 1 hour, the same person picked up finally and asked for my phone number and said that I would recieve a call back. THIS WAS AFTER 47 PHONE CALLS TO GET THROUGH TO SOMEONE.
I run a very large company where I have 19 direct reports and oversee 25,000 employees. Im shocked to know that this is how your company is run.
I looked online and got the number of, what I thought was, the central office in Ohio. The gentleman picked up and told me that his Mattress One is in no way affiliated with the company out of Florida, but he said that he has had so many people call over the years that he has the mattress one florida's customer service numbers for central and south florida on hand.
This is my 2nd mattress and it has a "wow"....sinking in after a few weeks of use, and no, I only weigh 125lbs. Very dissapointed in this mattress.
The mattress is very supportive overall, but it seems over time the middle kind of sinks in.
Note: The product line specifications above were derived from the active Simmons Beautyrest BeautySleep models listed on GoodBed. As a result, these details may not be comprehensive and may not apply to all Simmons Beautyrest BeautySleep models. If you are seeking specifications for a particular Simmons Beautyrest BeautySleep mattress, please search for that mattress by name on GoodBed, or check with your local Simmons Beautyrest BeautySleep dealer.
The BeautySleep product line is a collection of mattresses that is manufactured by Simmons.
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