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Badcock Home Furniture

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What Shoppers Are Saying Badcock Home Furniture

You are currently viewing the Badcock Home Furniture reviews page.
Be sure to visit the Badcock Home Furniture profile for info about the products they carry, store location details, current promotions, photos, videos, Q&A and more!

Top Praise & Complaints Badcock Home Furniture

Praise

People who are happy with Badcock Home Furniture frequently praise Customer Service.

  • Service
    73%

    Customer Service

Complaints

People who are unhappy with Badcock Home Furniture frequently complain about Customer Service.

  • Service
    87%

    Customer Service
    Delivery Service

Most helpful positive review

Surprisingly easy going. Worked with Bobby very friendly

After visiting just to see what they had, my wife and I were very impressed. It took 3 visits to make up our minds, color size and style. During each visit we were met with respect and kindness. Our salesperson Bobby knows what service is all about. Than… Read more

—Scott from Muscle Shoals, AL

Most helpful negative review

Delivery men refused to assist in any way, a lady Sr Citi...

Delivery men refused to assist in any way, a lady Sr Citizen in removal of dishwasher before they installed new unit! This resulted in a back injury and a very upset lady. Simple Solution incompetent Idiots: Advise the customer of your Installation P… Read more

—Angela from Conyers, GA

Do you have something to say about Badcock Home Furniture? Write a Review!

Ratings Breakdown Badcock Home Furniture Reviews

Summary % Praising % Complaining
Service

31%
Customer Service
54%
Customer Service, Delivery Service
Selection

4%
12%
Expertise

12%
0%
Other Features

8%
0%

Reviews Badcock Home Furniture

Do you have a Badcock Home Furniture mattress? Write a Review!

Badcock Home Furniture Reviews
Ratings
Ratings

(based on 44 ratings + 24 reviews)

  • 5 stars
    (9)
  • 3 stars
    (2)
  • 2 stars
    (1)
  • 1 star  
    (14)
Recommendations
Recommendations 17 of 44 ratings would recommend Badcock Home Furniture to a friend


“Surprisingly easy going. Worked with Bobby very friendly”

  • Selection: Good
  • Expertise: Excellent
Pros:
Professionalism
Store Cleanliness
Cons:
None
Report abuse

by Scott from Muscle Shoals, AL on Apr 19, 2024


“Babcock is always very welcoming!”

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Professionalism
↓ See More ↓
Cons:
None
Report abuse

by Shanta T from Washington, GA on Feb 8, 2024


“Great experience”

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Responsiveness
↓ See More ↓
Cons:
None
Report abuse

by Phillip from Morganton, GA on Jan 28, 2023


“I bought a table and 4 chairs. I still owe over 300.00 on i…”

  • Selection: Very poor
  • Expertise: Excellent
  • Service: Good
Pros:
None
Cons:
Product Quality
Report abuse

by Sirena from Fort Valley, GA on Jan 20, 2023


“Bought desk badcock Murphy North Carolina, it’s Great”

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Cons:
None
Report abuse

by Jennifer on Aug 12, 2022


“Delivery men refused to assist in any way, a lady Sr Citi...”

  • Selection: Fair
  • Expertise: Fair
  • Service: Fair
Pros:
None
Cons:
Customer Service
Delivery Service
Professionalism
Report abuse

by Angela from Conyers, GA on May 24, 2022


“Mattress warranty not honored”

  • Selection: Poor
  • Expertise: Good
  • Service: Fair
Pros:
None
Cons:
Warranty Claims
Report abuse

by Jimmy from Mc Rae, GA on Nov 27, 2021


“Bad business!”

    Pros:
    None
    Cons:
    Communication
    Customer Service
    Report abuse

    by Myra from Lithia Springs, GA on May 14, 2021


    “Don’t buy from this store!!!”

    • Selection: Very poor
    • Expertise: Excellent
    • Service: Very poor
    Pros:
    None
    Cons:
    Delivery Service
    Product Quality
    Report abuse
    2 Comments

    by Christina from Rutledge, GA on Mar 25, 2021


    “Not even acknowledged, 4 people behind sales counter”

    • Selection: Fair
    • Expertise: Very poor
    Pros:
    None
    Cons:
    Communication
    Customer Service
    Report abuse

    by Sandi from Blountstown, FL on Feb 18, 2021


    “Broken Promises”

    • Selection: Fair
    • Service: Very poor
    Pros:
    None
    Cons:
    Communication
    Customer Service
    Issue Resolution
    Report abuse

    by George from Mascotte, FL on Dec 26, 2020


    “Very disappointed”

    • Selection: Very poor
    • Expertise: Fair
    • Service: Very poor
    Pros:
    None
    Cons:
    Customer Service
    Delivery Service
    Report abuse

    by Tonja from Rocky Mount, NC on Nov 13, 2020


    “Horrible experience at Port St joe location”

    • Expertise: Very poor
    • Service: Very poor
    Pros:
    None
    Cons:
    Delivery Cost
    Delivery Service
    Report abuse

    by Stephanie from Port Saint Joe, FL on Sep 12, 2020


    “Please stay away from Badcock furniture in Brandon Fl”

    • Selection: Very poor
    • Expertise: Very poor
    • Service: Very poor
    Pros:
    None
    Cons:
    Transparency
    Report abuse

    by Tamara from Brandon, FL on Aug 4, 2020


    “Best experience ever!!”

    • Selection: Excellent
    • Expertise: Excellent
    • Service: Excellent
    Pros:
    Customer Service
    Expertise
    Sales Pressure
    Cons:
    None
    Report abuse

    by Joan from Melbourne, FL on Jun 19, 2020


    “I'm glad Badcock is in my town! They are always so helpful”

    • Selection: Excellent
    • Expertise: Excellent
    • Service: Excellent
    Pros:
    Customer Service
    Cons:
    None
    Report abuse

    by Brenda from Siler City, NC on Aug 1, 2019


    “Extended warranty not worth paying for.”

    • Selection: Good
    • Expertise: Good
    • Service: Poor
    Pros:
    None
    Cons:
    Warranty Claims
    Report abuse

    by Anthony from Anderson, SC on May 6, 2019


    “Poor quality items”

    • Selection: Very poor
    Pros:
    None
    Cons:
    Product Quality
    Report abuse

    by Amber H from Rocky Mount, NC on Dec 28, 2018


    “In Dreamland”

    • Selection: Excellent
    • Expertise: Excellent
    Pros:
    None
    Cons:
    None
    Report abuse

    by Johanna from Melbourne, FL on Aug 21, 2018


    “Run Away”

    • Selection: Fair
    • Expertise: Poor
    • Service: Very poor
    Pros:
    None
    Cons:
    Delivery Speed
    Issue Resolution
    Report abuse

    by Jorden from Spring Hill, FL on Jun 20, 2018


    “Terrible”

    • Selection: Poor
    • Expertise: Very poor
    • Service: Very poor
    Pros:
    None
    Cons:
    Customer Service
    Report abuse

    by daniel from Anniston, AL on Jun 12, 2018


    “Amazing service”

    • Selection: Excellent
    • Expertise: Excellent
    • Service: Excellent
    Pros:
    Customer Service
    Cons:
    None
    Report abuse

    by Debbie from Felda, FL on Apr 12, 2018


    “In need of customer service training”

    • Selection: Good
    • Expertise: Very poor
    • Service: Fair
    Pros:
    None
    Cons:
    Customer Service
    Report abuse

    by Gloria from Aiken, SC on Dec 15, 2017


    “I purchased a 5 pc. bedroom set for $495.00, cost$205 more”

    • Selection: Good
    • Expertise: Excellent
    • Service: Good
    Pros:
    None
    Cons:
    Delivery Cost
    Report abuse
    1 Comment

    by dolores from Shelbyville, TN on Dec 6, 2016


    “Fabulous experience”

    • Selection: Good
    • Expertise: Good
    • Service: Excellent
    Pros:
    Customer Service
    Return Policy
    Cons:
    None
    Report abuse

    by Jennifer from Etowah, TN on Jul 30, 2016


    “Poor Business ”

    • Selection: Fair
    • Expertise: Very poor
    • Service: Very poor
    Pros:
    Product Selection
    Cons:
    Customer Service
    Report abuse

    by Denise R from Winter Garden, FL on Mar 2, 2013