Serta
Mattress Ratings & Reviews

Serta logo
93/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
FILTER
127k total ratings, 540 with reviews
Female
Betty HRobertsdale, AL
Review left on Sep 3, 2011

BIG SINKER!!

I purchased what I was told was the top of the line Serta memory foam mattress. I had wanted to purchase the Tempur Pedic mattress, but was told that this mattress was much better. I paid over $1500 for this mattress and was given a 90-day comfort guarantee. After 3 nights of sleeping on this mattress my back was killing me. I went back to the store to complain, but was told that nothing could be done for at least 45 days. The salesman told me that my back hurt because I was not used to sleeping on memory foam. I returned to the store several times after that, but was always told to come back and after 45 days and they would exchange the mattress. When I returned to the store after the 45 days, the original salesman had been fired and I was told that there was nothing that they could do for me. I got rid of the mattress and when I took it off the bed all the insides dropped to the bottom of the mattress. The foam had just disintegrated. Now I am just out the $1559 I paid and I had to purcahse another mattress.
This review is for Serta Vera Wang Serenity

Female

Side Sleeper

0
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Female
Rochelle CWest Memphis, AR
Review left on Aug 22, 2011

Like sleeping on a cloud, but makes me sweat after so many minutes

Thanks for letting me write this review! My husband purchased this set used from another co-worker who was moving. This fellow bought it as new and as a guest bed. The manufacture year is 2008-Batesville, MS. It had never been used. I don't know what my husband paid for it,but I think it was $300.00 It was difficult getting used to the height. The mattress itself is nearly 13 inches deep. If we get older and have physical disabilities, we won't be able to get into this bed. It looks quality, both top and boxspring. It came with a five leg metal support frame. Main problem is after you lay down, within about ten minutes what feels oh so comfortable starts making you warm, and then too warm and this continues until you start sweating. My husband and I are average height, and this was our first Queen set, as we have been using a Regular set for over 15 years that is still in great condition, by the way. I ended up getting up and going in the other bedroom to sleep to cool off. You would need the bed to yourself to be able to roll over to a cool spot just to cool off. It doesn't matter whether it is hot summer or cold of winter, the foam euro top ruins this bed due to this heat sink factor. So, time to find a new bed that is flippable and without any memory foam or pillow top of any sort. This one is not flippable, even though we did flip it to be able to sleep on the no-foam top side. My husband couldn't do this as it was then too hard and he ended up going int he other bed to sleep. I almost wish I new how to do upholstery as to save money, I was seriolsy thinking of how to remove the topper that is sewn on. Maybe in the future they should make these removable. Serta needs to stick to making mattresses that can be flipped as this is part of the maintenance process. My older bed is in great condition because I flip it and then turn it every two or three months as is directed on the label that came with it.
This review is for Sertapedic Fairview Euro Top

Female

Side Sleeper

0
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Male
Clay BFulton, KY
Review left on Aug 12, 2011

Best Mattress I have ever owned

I absolutely love my Perfect Day Taurus. I have lower back problems and after years and several different mattresses, the Perfect Day has provided me with the best night sleep I have ever had. I no longer wake up in the morning all kinked up and sore. Thank you Serta!!!
This review is for Serta Perfect Day

Male

Side Sleeper

150-200 lbs

0
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Male
Lauren AScottsdale, AZ
Review left on Jun 13, 2011

Poor Service for Failed Mattress Support

First, DON'T shop at SLEEP AMERICA. Once they have your money, its hard to get service. The Serta mattress/box came too high and WE had to tell them about a low profile box springs. Then they forgot to schedule the switch. Then, two months later, the mattress failed with dips and one side totally collapsed. We had to wait one week for an "inspector", then we had to dog Sleep America to take action. Nothing settled yet and our backs hurt. Recommendation: don't let them take your old mattress. It may be better for the time being and at least you can get a night's rest.
This review is for Serta
0
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Female
Mary SErath, LA
Review left on Jun 10, 2011

Truely a "Dream Maker"

The best bed in the whole wide world !! It's in the "perfect" category. I fall asleep within minutes, stay asleep all night, and wake rested. No aches, no pains. So much back support, you feel your back relax and tension disapears... I actually thank God for my bed each night.
This review is for Serta Vera Wang Serene Grace Latex Plush

Female

Side Sleeper

0
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Male
Nancy LCrivitz, WI
Review left on Apr 18, 2011

Sagging into a hole...not happy at all

We are so disappointed with this pillow top bed. It is too hot, there is no support in the middle of the bed. We slide down into a deep hole in the middle of our queen. Our store gave us no support, so will call Serta directly to get some answers!!!
This review is for Serta
0
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Male
Larry KTemple City, CA
Review left on Mar 24, 2011

THE WORST COMFORT SYSTEM

There is absolutely NO way to stay on this bed. Faulty deign or not 1st quality. I spend nearly every moment trying to NOT end up on the floor. Something that you would have to experience to BELIEVE! Leeds and Serta will not honor a Brand New Purchase! Buyer Beware!
This review is for Serta Perfect Sleeper Langdon Firm Plush Pillow Top

Male

Back Sleeper

150-200 lbs

0
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Female
Missy BLouisville, KY
Review left on Feb 6, 2011

Cushy Enough for Goldilocks

This soft, cushy matress seems just right to this Goldilocks, so overall I would recommend it. With a nice plush pillowtop, it feels like falling into a cloud. However, after reading some of the other posts, I hope this doesn't start sagging. It is already showing some indentions after only six months of use, but it is still comfortable. I will be very sad it if sags!
This review is for Serta Perfect Sleeper (Pre-2019)

Female

Side Sleeper

150-200 lbs

0
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Female
Nancy CProvidence Forge, VA
Review left on Feb 6, 2011

Like Paula, but bought for comfort

New line of mattresses with Serta. Came in to look at a lower cost memory foam but as soon as I tried the Paula Deen Lady Bird I was hooked. Looking for a mattress that would give hip and back support since I am a side sleeper, and was very impressed with the Paula Deen Line.
This review is for Serta Paula Deen

Female

Side Sleeper

150-200 lbs

0
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Male
Brian SPlainfield, IL
Review left on Jan 29, 2011

$2000 in the garbage in less than 1 year

Absolutely horrible. Purchased be from American Mattress in Oswego, IL. Literally carrying bed to the curb on Monday AM as my new bed is being delivered by Costco, who will stand behind their product. Bed was comfotable for 3 months before deteriorating into a bed with 2 body impressions that cause aching back. American Mattress offered to credit 80% of the mattress if I bought a $3,500 tempupedic. Very poor product made by Serta, very poor support from the company who took my $2,000.
This review is for Serta Perfect Day

Male

Side Sleeper

200-250 lbs

0
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Serta Mattress Reviews - Page 52 | GoodBed