Saatva
GoodBed Expert Review
Our Take on Saatva
Founder of GoodBed, Leading Mattress Expert
Saatva is an online mattress company founded in 2011 that makes a wide variety of higher-end mattresses, including pocket spring mattresses, heavy duty (HD) mattresses, memory foam mattresses, all-latex mattresses, and even airbeds. From the beginning, their core focus has been on offering luxury mattress designs at more affordable prices. Unlike many other online companies, all of Saatva’s products are shipped without compression or roll-packing into a box.
Mattress Models
Saatva has 11 active models. Click on these products to see more details about them — including local and online purchasing options, discounts, consumer ratings and reviews, and any available GoodBed editorial coverage.
Where to Buy
Saatva
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Saatva vs. Other Beds
Compare the Saatva mattress side by side with other Saatva models, or with mattresses from other brands.
Reviews Saatva
Frequently Asked Questions
Saatva
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- Length: 15-year warranty.
- Indentation coverage: 1.5" and deeper.
- Proration: 2 years of full ("non-prorated") replacement coverage + 13 years of partial ("prorated") replacement coverage.
- Claim Fees: After 2 years, owners pay a $149 processing fee..
- Other Notes: In years 3-5, credit is given for 50% of the original purchase price. In years 6-10, credit is given for 40% of the original purchase price. In years 11-15, credit is given for 20% of the original purchase price..
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Here are the in-home trial details for mattresses purchased from the Saatva website:
- Policy: Comfort Guarantee -- Mattresses can be returned for refund for up to 365 days
- Fees: For returns, Saatva will pick up your mattress and provide a full refund minus a $99 handling fee.
- Notes: Your mattress can be returned for any reason during the 365-night in-home sleep trial. Only the Lineal adjustable base cannot be returned or exchanged.
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Here are the delivery terms for mattresses purchased from the Saatva website:
- Policy: Delivery available - Free with any mattress purchase
- Set-up: Set-up provided free with delivery
- Removal: Removal of old mattress provided free with delivery
- Timing: Typical deliveries range from 2-8 days. Remote deliveries may range from 14-21 days.
- Notes: Saatva now offers free White Glove Delivery, which includes in-home setup + free mattress & foundation removal (NEW as of Dec '17).
Additional Information
General Description
Smarter Luxury Sleep
Established in 2010, Saatva is the original DTC mattress industry disruptor, founded on the principle that everyone deserves healthy and restorative sleep on a quality bed. All of Saatva’s handcrafted, eco-friendly mattresses are made to order in the USA with premium materials that meet the highest health and environmental safety standards. Saatva mattresses are always hand-delivered and set up in the customer’s home, never compressed in a box for doorstep shipping.
Today, Saatva is the premier online retailer of luxury mattresses in the country, and has appeared six times on the Inc. 5000 Fastest-Growing Private Companies in America. The company remains at the forefront of the retail transformation, with a nationwide rollout of immersive, state-of-the-art Viewing Rooms where visitors can experience the full range of products and explore the brand with the help of the latest retail technology.
Through accessible prices, complimentary white glove delivery, 24/7 customer care, and eco-friendly products, Saatva provides customers with an unparalleled mattress buying experience that truly embodies the meaning of Smarter Luxury Sleep.
Our Giving Philosophy
At Saatva, we believe in giving people the tools they need to create their own success. Since our inception in 2010, we have worked to build a company that fosters opportunity and values diversity, within Saatva and within our communities. Through our nonprofit partnerships, we are working to build a cleaner, safer, and more empowered future for us all.
From our program of mattress donations, to employee volunteer events, to the replanting of a forest in Kenya, this mission drives our giving philosophy and is reflected in every contribution we make.
Warranty
- Length: 15-year warranty.
- Indentation coverage: 1.5" and deeper.
- Proration: 2 years of full ("non-prorated") replacement coverage + 13 years of partial ("prorated") replacement coverage.
- Claim Fees: After 2 years, owners pay a $149 processing fee..
- Other Notes: In years 3-5, credit is given for 50% of the original purchase price. In years 6-10, credit is given for 40% of the original purchase price. In years 11-15, credit is given for 20% of the original purchase price..
About This Manufacturer
| Phone |
(877) 672-2882 (US Toll-Free) |
|---|---|
| Web | Saatva website |
| Located | Westport, CT |
| Founded | 2011 |
Editor's Note(s)
- Saatva is also affiliated with Loom & Leaf (a memory foam mattress brand) and Zenhaven (a latex mattress brand).
- Additional product details can be found by viewing discontinued mattress models from Saatva.
Corrections
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