HANDLED CONCERNS WELL

Name: HANDLED CONCERNS WELL
Item: WG&R Furniture
Rating: 4
Author: John A

Selection: Good
Expertise: Very poor
Service: Good

Pros:

Issue Resolution
Professionalism
Return Policy

Cons:

Recommendations

Posted by John A from Shawano, WI on May 12, 2012

Update (6/28/12):
Our last sales Rep. Mike Mader handled our concerns very well. I would highly recommend him!

Original Review (5/12/12):

In the end, WGR honored all of their return policies. They even suggested that they would go the extra distance to make sure I was comfortable. However, in the end, their recommendations for a more expensive, softer mattress were terribly wrong. I never woke up sore every morning. NOW, after buying the expensive mattress, this is the norm.