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Love the mattress - salesperson not friendly

  • Selection: Good
Pros:
Product Quality
Cons:
Professionalism

Posted by Joni from Lincoln, NE on April 10, 2020

If I hadn't owned mattress bought at Denver Mattress in the past and already had a good idea which mattress I wanted I probably wouldn't have made a purchase. I know people don't like pushy salespeople but it's ok to be friendly and helpful. When I'm ready to purchase a powerbase in July I might stop by to see if there's a different salesperson available. If not I'll probably purchase elsewhere. I do love the mattress though and I can't wait to get it.



    Comments (1)

    Official Response
    Hi Joni!
    Thank you for the review of your experience. I’m glad you found the mattress you wanted and I’m sure you’re going to love it! We certainly don’t want to push our customers into anything, so I appreciate this feedback. We’ll work towards meeting those expectations, and look forward to your return in July.

    Thanks again!

    Joe

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