Original Mattress Factory
What Shoppers Are Saying Original Mattress Factory
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Top Praise & Complaints Original Mattress Factory
Praise
People who are happy with Original Mattress Factory frequently praise Customer Service.
Complaints
People who are unhappy with Original Mattress Factory frequently complain about Service.
Most helpful positive review
Melanie is fantastic. will definitely be using them for su
I was calling all over and couldn't get what I need...she was tremendous...even called back to tell me what location had what I needed. What a great company..and they are extremely lucky to have Melanie...The best. Read more
—James from Sanford, FL
Most helpful negative review
Terrible post sale customer service
Post sale my $2300 split king adjustable mattress needed a height adjustment. So I called the store and Christina said it will cost me $70+ for them to come out to my house to adjust for me!!!! Worst customer service ever. I’m very disappointed. Will not… Read more
—Grace from Cincinnati, OH
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Ratings Breakdown Original Mattress Factory Reviews
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Reviews Original Mattress Factory
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| Ratings |
(based on 38 ratings + 19 reviews) |
| Recommendations | |
| Recommendations | 26 of 38 ratings would recommend Original Mattress Factory to a friend |
