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Don't buy their mattresses

  • Selection: Poor
  • Expertise: Very poor
  • Service: Very poor
Their 12 year waurantee that they brag about is meaningless
Warranty Claims

Posted by Chris P from Cincinnati, OH on September 23, 2010

My mattress starting sagging on both sides. They came out to look at it. On the phone they made me feel like I should not bother because it would be unlikely they would stand behind it. They first said it sagged because of the boxspring. I pointed out I got a new box spring and nothing changed. They then said it was normal. When I said feeling like you are going to roll out of the bed is not normal. Then they said the mattress had a small stain on it so they could not fix it. All excuses!!!!! I will never buy from them again

    Comments (3)

    This review is a bunch of bulls**t. They mfg a very good product.

    By: Anonymous on January 13, 2011

    Maple Grove MN OMF did the same thing.......I am seeing a pattern, a poor review is not Bull*hit. It is the experience the customer is offering of a retailer. I don't believe OMF anymore. When I hear their commercials, I am going to say, what a terrible place to shop. It may seem like a good deal. Only on their terms.

    By: Anonymous on April 17, 2013

    The mattresses are not what the company advertises. I purchased an expensive mattress from this company. In less than a year the mattress sagged on both sides. It felt like you fell into a large dip. They did come and took mattress back to factory to FIX it. That lasted about 2 months by this time the one year warranty had expired and all they could do was charge me more to update to a new mattress, like I would want another one. Very disappointed in this company and I will not recommend them to anyone ! RL Mcburg, oh

    By: Anonymous on December 23, 2014

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