Jordan's Furniture
What Shoppers Are Saying Jordan's Furniture
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Top Praise & Complaints Jordan's Furniture
Praise
People who are happy with Jordan's Furniture frequently praise Service.
Complaints
Most helpful positive review
Knowledgeable, not pushy!
Mary made sure we had a range of mattresses to choose from, and explained the manufacturing and materials for each. Using Jordan's sleep profile machine, Mary directed us to the exact match we needed for comfortable sleep. Read more
—Mary from Meriden, CT
Most helpful negative review
Mattress complete junk
Very uncomfortable mattress try to get the warranty and they keep coming up with excuses not to offer it Read more
—Joseph P from Windsor, CT
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Ratings Breakdown Jordan's Furniture Reviews
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Reviews Jordan's Furniture
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(based on 20 ratings + 13 reviews) |
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| Recommendations | 12 of 20 ratings would recommend Jordan's Furniture to a friend |
- Purchased at Jordan's Furniture (Warwick, RI)
Official Response
Thank you for taking the time to share your feedback. Please know that we do take these claims quite seriously. Here at Jordan’s, we do have several measures in place to help protect both customers and employees. We’re sorry to hear that you are experiencing this and certainly know how frustrating it can be. That being said, based on the information provided we are unable to approve your claim. We have provided some additional options to help and will continue to work with you if we can be of any further assistance.
- Purchased at Jordan's Furniture (New Haven, CT)
Official Response
We certainly understand your concerns. Here at Jordan's, we honor the manufacturer's warranty. In the event this may fall outside of your coverage, we would be happy to review alternative options to help provide you with a great night's sleep. To begin this process, or if you have any other questions, please contact us directly at 866-856-7326. We look forward to speaking with you.