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Aaron's

What Shoppers Are Saying Aaron's

You are currently viewing the Aaron's reviews page.
Be sure to visit the Aaron's profile for info about the products they carry, store location details, current promotions, photos, videos, Q&A and more!

Top Praise & Complaints Aaron's

Praise

People who are happy with Aaron's frequently praise Service.

  • Service
    100%

    Customer Service

Complaints

People who are unhappy with Aaron's frequently complain about Service.

  • Service
    100%

    Customer Service

Most helpful positive review

Give Craig a raise!

Great customer service every time , I never have any issues getting problems resolved when issues do occur, Richard and Craig are really good to me and my family with getting what we want down to the best delivery experience I’ve had at any place. Love t… Read more

Heather from Massillon, OH

Most helpful negative review

Horrible management

Long story short Kendra the store manager for the alexis rd location in toledo ohio is very rude and damaged my property and Mike the general manager is disrespectful and rude he is very cocky he refuses to fix the property they damaged they caused. Read more

David from Toledo, OH


Do you have something to say about Aaron's? Write a Review!

Ratings Breakdown Aaron's Reviews

Summary % Praising % Complaining
Service

36%
Customer Service
64%
Customer Service
Selection

0%
7%
Expertise

14%
0%
Other Features

0%
0%

Reviews Aaron's

Do you have a Aaron's mattress? Write a Review!

Aaron's Reviews
Ratings
Ratings

(based on 30 ratings + 14 reviews)

  • 5 stars
    (5)
  • 1 star  
    (9)
Recommendations
Recommendations 11 of 30 ratings would recommend Aaron's to a friend

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Cons:
None

by Heather from Massillon, OH on Feb 27, 2023


  • Selection: Good
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Professionalism

by David from Toledo, OH on Feb 23, 2023


  • Selection: Good
  • Service: Poor
Pros:
None
Cons:
Customer Service

by Kieara from Kingsland, GA on Jan 31, 2023


  • Selection: Excellent
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Professionalism

by Helen from Blanchard, OK on Dec 24, 2022


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Issue Resolution
Product Quality
Professionalism

by Tara from Lawton, OK on Jun 2, 2022


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Issue Resolution
Warranty Claims

by Robert from Hagerstown, MD on Nov 16, 2021


  • Selection: Poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Communication
Customer Service

by Douglas from Abingdon, VA on Jun 7, 2021


  • Selection: Good
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Cons:
None

by Marisol from Grand Prairie, TX on Dec 29, 2020


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Cons:
None

by Karolina from Lumberton, NJ on Jan 26, 2020


  • Selection: Fair
  • Expertise: Very poor
Pros:
None
Cons:
Delivery Service

by cliff from Fairmount, GA on Dec 22, 2019


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Customer Service

by Judy s from Washington, DC on Jul 31, 2019


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Product Consistency
Shopping Efficiency
Transparency

by Mary from Lake City, FL on Jul 17, 2019


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Delivery Service
Expertise
Cons:
None

by Tami H from Crittenden, KY on Jan 11, 2019


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Good
Pros:
Customer Service
Cons:
None

by Jeannie from Antelope, OR on Jan 3, 2019