Serta iSeries (Pre-2021)
Mattress Ratings & Reviews

Serta iSeries (Pre-2021) logo
94/100
Excellent
Back Support
60
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
68
Value
48
Warranty Service
36
Average Lifespan
N/A
Back Support
60
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
68
Value
48
Warranty Service
36
Average Lifespan
N/A
FILTER
5,831 total ratings, 57 with reviews
Female
Kristina LClawson, MI
Review left on Aug 10, 2014

There must be better mattresses out there...

We don't like this mattress at all anymore. It feels different than when we tried it in the store, and over the year we have had it, I now wake with a sore back and sore hips, while my husbands side maintains his contour and has started to form a pit in the shape of his body. I will be revisiting the warranty on this mattress in hopes of taking it back.
This review is for Serta iSeries Admiration Plush
Owned for: 1 year
Condition: Completely worn

35 - 44 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Medium Feel

Back Pain, Hip Pain, Osteoarthritis

0
See full review

Female
Teressa WOak Park, MI
Review left on Aug 6, 2014

Mattress Dissatisfaction

We returned an I Comfort mattress as it was too soft. Gardner White's mattress warranty allowed us to return the mattress for another at no extra charge. We explained to the salesman hat we needed a firm mattress. The salesman appeared upset the we returning the I Comfort mattress. We explained to the salesman that we wanted a fir to hard mattress. The salesman claimed the I Series mattress was one of a few firm to hard mattress in the department. My husband and I tested out the mattress in the store and felt we still wanted a more firm to hard mattress. We were not shown any other mattress for a firm to hard fill. Today, our mattress has soft spots and permanent dips as soon as laid upon. I am more disappointed that Gardner White did not do a follow up call after a few months to rate my satisfaction. In less than a year I paid off my $5000.00 finance bill for our adjustable frames and mattresses:( We like the adjustable, but unfortunately will be mattress shopping soon.
This review is for Serta iSeries Commendation Pillowtop
Owned for: 1 year
Condition: Completely worn

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Back Pain, Plus Size

0
See full review

Female
Rita SNew Baltimore, MI
Review left on Aug 5, 2014

Bad experience with this purchase

Initial iComfort was perfect in the store, too hard when new one delivered. Second bed was just right in the store, too soft after 2 weeks of use. Had to go thru MAJOR corporate grief to get an exchange allowed for the 3rd mattress, and add more money to the deal. Being totally leery of the foam style mattresses, due to their unpredictable break-in changes, we went to a standard coil spring model, which defeated the whole pupose of buying a mattress for medical issues in the first place. Pillows were not the ones we picked out, had to settle for a different model. Felt that after spending $4500 when we started with a $1000 bed and a free small LCD TV that we should have been eligible to exchange that for a larger TV. All in all, it was the worst retail experience of my life.
This review is for Serta iSeries (Pre-2021)
Owned for: 1 year

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Back Pain, Hip Pain, Neck Pain, Sleeping Hot

0
See full review

Female
SusanCrawford, TX
Review left on Jul 18, 2014

true comfort

We bought a tempurpedic first. . And it was defective...The customer service was horrible to say the least. ..I decided to check into other brands and came across the Aim super pillow top..It has a two in one mattress. A cooling foam gel pillow top with dual coils for support. .. It is comfortable from the first time you lay on it... Every time...I am so glad Serta came up with thishybird.. and I am truly happy we own this one. ... Thanks Serta for a fabulous mattress. .I sleep well now.
This review is for Serta Perfect Day iSeries Profiles Aim Super Pillow Top
Owned for: Less than a month
Condition: Like new

45 - 54 years old

Female

Side Sleeper

> 300 lbs

Prefers Softer Feel

0
See full review

Male
CharlesDanville, AR
Review left on Jul 15, 2014

Sinks in way too much

This mattress is so hard to turn over in or get out of. The memory foam is sunk in right where we sleep, you have to sit up and then turn over, because you are in a hole.
This review is for Serta Trump Home iSeries Corbin Firm
Owned for: More than 3 months
Condition: Completely worn

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Harder Feel

0
See full review

Female
StephanieOmaha, NE
Review left on Jul 7, 2014

Just wish there was more information

My husband and I just bought the iSeries Vantage Plush and had it delivered yesterday. The first night of sleeping in it was GREAT! Both of us slept really well, and neither of us disturbed the other when we got up, which is a very welcome change from our last bed. Both of us are avid researchers before purchasing about anything, and it as hard for us to settle on this model because there is so little out there for reviews and information about how others viewed the bed. For the price, we are pleased, but are nervous about the seemingly common complaints about dents forming early in the bed. We love the product so far, but the complaints concern us. Hopefully it continues to be a great bed, and we don't have to worry about the issue coming up that have been mentioned by some other customers!
This review is for Serta iSeries (Pre-2021)
Owned for: Less than a month
Condition: Don't know

Under 25 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

0
See full review+ 2 comments

Male
DaveBurke, VA
Review left on Jun 3, 2014

Poor support, poor quality

I was expecting some resiliency in the springs with some comfort from the top padding but the springs are weak in the middle and the bed is already developing a "rut" in the middle. Very disappointed in this mattress and we'll be looking for a new one.
This review is for Serta Trump Home iSeries Corbin Firm
Owned for: More than 3 months
Condition: Completely worn

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
See full review

Female
Barbara WPotwin, KS
Review left on May 21, 2014

Merit Super pillowtop reviews

Felt ok the first week. Hips started to hurt the second week Back and shoulder hurt the third week. After four weeks it started to eat. Not comfortable.
This review is for Serta iSeries Merit Super PillowTop
Owned for: 1-3 months
Condition: Moderately worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

0
See full review+ 4 comments

Male
Bob ECoshocton, OH
Review left on Jan 29, 2014

Floating in the Air

I have extreme arthritis of the shoulders,back, hip and knees. I also have Neuropathy my symptoms include loss of “true feelings” and strange sensations in my feet, legs, lower arms and hands. My symptoms include loss of “true feelings” and strange sensations in my affected body parts when I am lying down in my bed I usually have so many pains so I have to take meds to make them stop. Just lying on this bed in the showroom, my legs and back didn't hurt or twitch. Now I sleep like never before with no meds or twitching of the legs and back. If you are looking for natural pain relief, look no further than the Serta Ceremony mattress... The iSeries perfect-day- ceremony-super-pillow-top will fulfill your needs and I can atest to the wonderful comfort that this mattress has brought to my life. True relief... I have tried other mattresses but have always came back to my Serta Ceremony Super Pillow-top. Thanks Serta...
This review is for Serta Perfect Day iSeries Ceremony Super Pillow Top
Owned for: 1-3 months
Condition: Like new

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Softer Feel

0
See full review

Female
Nancy TDenver, CO
Review left on Nov 12, 2013

It may be cooler than 100% memory foam, but it's not cool

I was looking for a bed with pressure relief and that slept "cool". This "hybrid" seemed like the perfect solution since I understand that memory foam sleeps hot, even though "they" have been trying to remedy that complaint. Since I haven't slept on a 100% memory foam mattress, I can't evaluate if this is an improvement, but the special cool gel memory foam appears to be wholly ineffective. My old innerspring mattress was much much cooler. I'm afraid that come summer I will roast. Also, to my complete surprise, this bed stunk when removed from the wrapping and still does after 6 weeks even though I have tried most of the tricks recommended by various sources. I emailed Serta and their response, that it was the plastic the bed came wrapped in, was a total denial of the considerable evidence that memory foam in particular does smell and needs to "off-gas." The retailer said to put a box of baking soda under the bed and it would be okay in a few days. Ha. The retailer has ignored both of my email on the subject. Finally, I suspect that the bed will become very saggy in the middle after not too long time. I suppose if it's bad enough, the warranty may kick in soon.
This review is for Serta Trump iSeries Corbin Plush
Owned for: 1-3 months
Condition: Moderately worn

55 - 64 years old

Female

Back Sleeper

100-150 lbs

Prefers Medium Feel

0
See full review

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