Serta iSeries (Pre-2021)
Mattress Ratings & Reviews

Serta iSeries (Pre-2021) logo
94/100
Excellent
Back Support
60
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
68
Value
48
Warranty Service
36
Average Lifespan
N/A
Back Support
60
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
68
Value
48
Warranty Service
36
Average Lifespan
N/A
FILTER
5,831 total ratings, 57 with reviews
Male
DanWestfield, IN
Review left on Feb 20, 2023

Expected More

Bought this mattress to alleviate nightly back, hip and knee pain. Bed seemed very comfortable but typically wake up 3-4 times a night with hip pain, prompting me to "flip" sides. Mattress was sold to us as a "firm" with pillow top. This has been my experience (i.e. too firm but plush top).
This review is for Serta iSeries Rilassante Super Pillow Top
Owned for: 12 years
Condition: Like new

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Hip Pain

0
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Female
GabrielleDaytona Beach, FL
Review left on Jan 19, 2023

Soft, cushy melt

After almost 20 years of trying to sleep with a human burrito, we finally decided to sleep in separate beds! It didn’t really matter to him because he actually does sleep like a rock. But I couldn’t take it anymore! After hurricane Ian used my previous mattress (mem foam) as a giant sponge we set out to find me my perfect mattress. I am disabled. I am fortunate to be able to afford this price range. After one daylong search, I got it down to 1 of the iseries from serta; and people, the second that I laid down on the hybrid plush 4000 I was in heaven: ) I am still in heaven! It’s so well crafted and yes, you Can feel the cooling sensation!! I do have it on top of a Rize adjustable frame that I also adore. At 1st I was worried that, with the thickness of the mattress, I wouldn’t get the same quality “feeling,” especially in zero gravity ( my favorite position) but it’s just fine; I can even feel the different massage levels through it!! I’ve been sleeping like a teenager ever since my 1st night - for me and my body, that is a miracle. So, obviously I Love my new mattress!! The store gave me a written guarantee of 120 days sleep trial too!? I must add that by the time we got to this store we were both very hungry and tired and the salesman was a bit pushy and we were really getting ready to actually walk out and get something to eat, but the salesman finally blurt out a price that was discounted by almost $700 so we had to jump on that deal, hungry or not. You can haggle, just be polite and firm. I was very surprised and much happier as we were planning on returning the next day to buy it anyway Lolol! It’s a big investment for most people, but the right mattress will last for a long time so go for it if you can. Sweet dreams to everyone zzzxo
This review is for Serta iSeries Hybrid 4000 Plush (2021-2024)
Owned for: 3-6 months
Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

0
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Female
FuzzyJacksonville, FL
Review left on Oct 29, 2022

I am very happy with this choice on a Rize adjustable base.…

I am very happy with this choice on a Rize adjustable base. I am 5”7’ 130 so it’s not easy for me to find a reeealy soft mattress to sink into ( I sort of just float on top) but once I tried this lovely one I knew it would be the best one for me that I could afford. Also, I got the Best deal that I’ve seen since (!!) so don’t be afraid to walk away; I was genuinely hungry, but man did he drop so much off so quickly that I had to seal the deal. Not like they were desperate either, Lots of people in Fl buying beds right now, unfortunately.
This review is for Serta iSeries (Pre-2021)
Owned for: 1-3 months
Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

0
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Female
LindaDuncanville, TX
Review left on Oct 28, 2022

Mattress to thin

The iSeries Hybrid 2000 12.5 Firm mattress it's too thin to get comfortable. I would not purchase this bed again.
This review is for Serta iSeries Hybrid 2000 Firm (2021-2024)
Owned for: Less than a year
Condition: Like new

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
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Male
BenClinton, TN
Review left on May 24, 2022

Slightly better than sleeping on the ground

We bought this mattress from Mattress Firm about 5 years ago. It has been the most God awful decision we’ve made. The mattress got worse with time. I will never buy another hybrid or memory foam mattress again. Finally pulled the trigger ona real investment in sleep (100% Talalay) which will be arriving this week. To say I’m ecstatic to get rid of this Serta is a massive understatement!
This review is for Serta iSeries Hybrid 100 Firm
Owned for: 5 years
Condition: Moderately worn

35 - 44 years old

Male

Side Sleeper

200-250 lbs

Prefers Harder Feel

0
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Female
BethAliquippa, PA
Review left on Mar 26, 2022

Heavy

The best bed I’ve ever slept On. Well worth the price. Only issue is that it weighs a ton and doesn’t have any handles to hold on to when moving.
This review is for Serta Perfect Day iSeries Triumph
Condition: Like new

45 - 54 years old

Female

Side Sleeper

200-250 lbs

Prefers Medium Feel

0
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Female
MargaretPhiladelphia, PA
Review left on Feb 28, 2021

No edge firmness at all, broken down so as to slip off edge

This mattress has 0 edge support. It’s completely broken down. Warranty process is beyond difficult to get help. $1200 wasted!
This review is for Serta iSeries Hybrid 100 Firm
Owned for: More than a year
Condition: Slightly worn

Over 65 years old

Female

Back Sleeper

100-150 lbs

Prefers Harder Feel

0
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Male
FrederickRochester, PA
Review left on Feb 28, 2021

Failed inspection after less than two years

This mattress became completely worn and unserviceable after less than two years. The Retailer sent an inspector who affirmed that the mattress needs replaced under the warranty but still hasn't done so after 3 years. I will not purchase another Serta no but from this retailer again (A K Nahas.)
This review is for Serta Bellagio at Home iSeries Azzura II Luxury Firm
Owned for: 6 years
Condition: Very worn

55 - 64 years old

Male

Side Sleeper

100-150 lbs

Prefers Harder Feel

0
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Male
DarrylSt Catharines, ON
Review left on Oct 10, 2020

Like sleeping on a hammock within few years.

Took delivery of a "silk and snow" hybrid (pocket coils with three gel/memory foam layers on top. Made in Canada, almost half the reg price of "Perfect Day" Looking forward to first good night sleep in a very long time, not counting hotel stays. IMO, buy direct from Canadian mfg, with no retail markups.
This review is for Serta Perfect Day iSeries
Owned for: 8 years
Condition: Very worn

Over 65 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Back Pain, Hip Pain

0
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Female
VivianaMantua, NJ
Review left on Sep 25, 2020

Back Pain City for Women on this bed

When we first bought this bed..it felt like heaven. However, after 1 year or 2, I started waking up with back pains. Meanwhile, my husband sleeps like a baby on it. I am a side sleeper and I can feel the coil/spring where my hips are 3 years into owning this mattress. I wanted to return it, however, the retail furniture store that I bought it at had closed and plus we did not buy a mattress protector so, my husbands sweats had stained the mattress. Overall for what we paid, it was not worth it. 6 years in the mattress has a clear dip in the area where my husband sleeps. Now in it's 9 year, I can no longer sleep in it. I now sleep in my son's bedroom where we had a cheap memory foam mattress and I sleep so much better on it.
This review is for Serta Perfect Day iSeries Jubilance
Owned for: 9 years
Condition: Very worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Back Pain, Neck Pain, Sleeping Hot

0
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