Serta iSeries (Pre-2021)
Mattress Ratings & Reviews

94/100

Excellent

Based on 5,831 real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

N/A

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

N/A

Shop this Brand

on serta.com

Not sure this product is right for you?

Take the

GoodBed Match Quiz

Write a review of this product

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5,831 total ratings, 57 with reviews

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DennisHill City, KS

Review left on Jun 9, 2018

Buy Cheap It Wo Be As Painful to Toss A 300 Dollar Mattress

Bought this mattress new 3 yrs ago and loved it. After a year I noticed a sagging in my hips area.Complained to store and they acted like I was crazy. Checked the sag and it was easily 2 inches. Read reviews and saw similar complaints from many others. I would sleep away from the middle of the bed and get some relief, but now after spinning bed 180 degrees every 3 months or so and waking with lower back pain every morning I decided to throw it away and try a Purple. If it doesn't pan out I'm going to start going to sleep store and trying the most comfortable mattresses for the cheapest price I can find. I might as well throw away a 300 dollar mattress every couple of years. I could have bought 4 cheap mattresses and pitched them in 12 months cheaper than this piece of crap.

This review is for Serta iSeries Profiles

Condition: Like new

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

Back Pain

See full review

DanielFort Wayne, IN

Review left on May 30, 2018

Forgiving mattress but developed irreparable body impression

This is a quilt top memory foam "plush" mattress. It is plush, but the memory foam does not give very much. It seems to retain heat as opposed to remove it. This mattress developed a permanent body impression after two years of ownership. Despite abiding by the mfg's recommendation to rotate the mattress every 3-6 months, it just began to develop a body impression on the other side. This is also a mattress than cannot be flipped from top to bottom. Now I just have a mattress with two body impressions and it's extremely uncomfortable. This is my second Serta mattress and it will be my last.

This review is for Serta Perfect Day iSeries Initiative Plush

Owned for: 4 years

Condition: Moderately worn

25 - 34 years old

Male

Side Sleeper

150-200 lbs

Prefers Softer Feel

See full review

MaryCadiz, KY

Review left on Dec 8, 2017

Mattress developed a huge hump in the middle of the bed.

Bought a new mattress because the old one was 20 years old. We moved into our retirement home, so we wanted all new furniture. Very expensive mistake.

This review is for Serta iSeries Prominence Firm

Owned for: 2 years

Condition: Completely worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Softer Feel

Acid Reflux, Allergies

See full review

SusieBella Vista, AR

Review left on Sep 19, 2017

Sleep better on my couch

I am very disappointed in this mattress. Also disappointed in the response of the store and time it's taking to get this resolved. I filed a claim 3 weeks ago and can't get any help. Mattress has sagged close to 2 inches from the center to the outer edge of bed. I can rotate the bed and I am sleeping up hill, constantly moving around trying to get comfortable. I sleep better on my couch!

This review is for Serta Perfect Day iSeries Ceremony Super Pillow Top

Owned for: 4 years

Condition: Very worn

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

See full review+ 1 comment

SharonSyracuse, NY

Review left on Jul 9, 2017

Poor quality

I have had this bed for under 2 years and I wake up every morning with a back ache due to a sagging hole that has developed where I sleep. I am extremely disappointed, especially since it cost me $1400.00. I am filing a claim to see what kind of a response I get from Serta!

This review is for Serta iSeries Merit Super PillowTop

Owned for: 2 years

Condition: Moderately worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

See full review+ 1 comment

DonaldVienna, VA

Review left on Apr 15, 2017

Terrible as I can't sleep and moving to couch

Terrible mattress. Rip off. It has been discontinued! Sagging and lumpy. Body aches all over. Hybrid technology is a hoax. Do the research. I wish I had done better!

This review is for Serta iSeries Emissary Super Pillow top

Owned for: 6-12 months

Condition: Completely worn

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain

See full review

TomSteilacoom, WA

Review left on Jan 22, 2017

Worst mattress EVER!

Immediately upon sleeping in this mattress we contacted the manufacturer to report a defect. They sent someone out with a string and ruler. Worst B.S. customer support EVER. To this day, I can set a tennis ball on the mattress and it rolls off the bed. I have even rolled off the bed in my sleep. I wouldn't wish this mattress on a Gitmo prisoner as it would be torture. I will never, EVER purchase another Serta mattress again. Completely disappointed.

This review is for Serta Perfect Day iSeries Ceremony Super Pillow Top

Owned for: 3 years

Condition: Don't know

55 - 64 years old

Male

Side Sleeper

200-250 lbs

Prefers Harder Feel

Back Pain, Hip Pain

See full review+ 2 comments

PamHuntertown, IN

Review left on Aug 29, 2016

Did I get ripped off!

I have had this bed less than half a year and there are tiny balls all over the material on the top of the bed. My back and arms hurt so bad from the bed. spent a total of 3000.00 on this bed. I have been totally scammed! The bed has been completely covered with mattress cover since I bought it. Don't shop at American mattress. You won't get money back at all!! Also the top is real smAshed up. I will never buy from this company ever again!!

This review is for Serta Perfect Day iSeries Profiles Stride Pillowtop

Owned for: 6-12 months

Condition: Very worn

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Back Pain, Hip Pain, Neck Pain

See full review

Jolene RArlington, TX

Review left on May 23, 2016

The mattress is absolute heaven. I sleep through the nigh...

The mattress is absolute heaven. I sleep through the night. My hips and back do not hurt. (And I have had 4 back surgeries)Why didnt i do this sooner? Found this mattress at an outlet. A little scuffed on one edge. What a bargain! But well worth it's full price. I am so happy that i finally got a Serta!

This review is for Serta iSeries Vantage Plush

Owned for: Less than a year

Condition: Like new

45 - 54 years old

Female

Side Sleeper

200-250 lbs

Prefers Medium Feel

Back Pain, Hip Pain, Neck Pain, Plus Size, Sleeping Hot

Official Response

Thank you for choosing Serta and sharing your feedback. We are so pleased to hear that you are getting the comfortable sleep you deserve!

See full review+ 1 comment

MarylouRacine, WI

Review left on Mar 23, 2016

If you like sleeping in a Taco Shell.....

Our previous mattress (Verlo) lasted over 22 years. This Serta mattress we thought would be a nice upgrade. After 2 (TWO) years it was MUCH worse than our 22 year old mattress. It is almost 3 years old now and we can't use it at all. Please don't waste your money on a Serta.

This review is for Serta iSeries Admiration Plush

Owned for: 2 years

Condition: Completely worn

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

See full review+ 1 comment

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Serta iSeries (Pre-2021)
Mattress Ratings & Reviews

Buy Cheap It Wo Be As Painful to Toss A 300 Dollar Mattress

Forgiving mattress but developed irreparable body impression

Mattress developed a huge hump in the middle of the bed.

Sleep better on my couch

Poor quality

Terrible as I can't sleep and moving to couch

Worst mattress EVER!

Did I get ripped off!

The mattress is absolute heaven. I sleep through the nigh...

Official Response

If you like sleeping in a Taco Shell.....

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Serta iSeries (Pre-2021) Mattress Ratings & Reviews

Buy Cheap It Wo Be As Painful to Toss A 300 Dollar Mattress

Forgiving mattress but developed irreparable body impression

Mattress developed a huge hump in the middle of the bed.

Sleep better on my couch

Poor quality

Terrible as I can't sleep and moving to couch

Worst mattress EVER!

Did I get ripped off!

The mattress is absolute heaven. I sleep through the nigh...

Official Response

If you like sleeping in a Taco Shell.....

Serta iSeries (Pre-2021)
Mattress Ratings & Reviews