Serta
Mattress Ratings & Reviews

93/100

Excellent

Based on 126k real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

10.7 Years

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

10.7 Years

Shop this Brand

on serta.com

Not sure this product is right for you?

Take the

GoodBed Match Quiz

Write a review of this product

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126k total ratings, 540 with reviews

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Edgar WSaskatoon, SK

Review left on May 12, 2013

Might be 5 stars depending on when/if the smell subsides.

Has a synthetic odour. I see lots of people complaining. They are also likely don't leave the house without a helmet on. Otherwise incredibly comfortable for this very picky sleeper.

This review is for Serta iComfort Directions Acumen

Owned for: Less than a month

Condition: Like new

25 - 34 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

See full review

D RSchenectady, NY

Review left on May 12, 2013

Only one night but holy cow!

I hope I don't eat my words but that was the best night of sleep I have had in quite some time. My wife and I have been married for 20 years - our old mattress was 16 years old and a high-end expensive one when we bought it. We both slept all the way through the night, never even getting up for a drink of water or anything. We tried to remember when that has EVER happened and we couldn't think of another time. My wife said "Did I snore?" I said "How would I know!!!?!??!" can't wait to go to bed again!

This review is for Serta Perfect Day iSeries Celebration Firm

Owned for: Less than a month

Condition: Don't know

45 - 54 years old

Male

Side Sleeper

200-250 lbs

Prefers Harder Feel

See full review

Mark J

Review left on May 10, 2013

Great Bed!

Make no mistake this bed is quite firm at first. There is a reason Serta wants you to sleep in it for at least 30 days prior to return. However, if you have back pain and are looking for support and comfort look no further! I've had back pain for yrs and after only a few weeks in this bed it is GONE! I think the gel does work to stay cooler as i live in the PNW with no ac and have no problem. The bed will take a couple of weeks to get used to but after that you should be in love with the bed...and best part is if your not just return it before 120 days. And a 25 yr warranty, that's great! Bottom line is if you have back pain and are looking for a great bed with great support that is amazing to sleep in give this bed a try. If you don't have back pain and are looking for a plush super soft bed this may not be a good fit. Hope this help.

This review is for Serta iComfort Insight

Owned for: 1-3 months

Condition: Don't know

25 - 34 years old

Male

Back Sleeper

150-200 lbs

Prefers Medium Feel

See full review

Cindy FMathews, AL

Review left on Apr 22, 2013

Old Softy

This bed does have soft places even after one year. If you need any firm support this bed is not for you. I weigh 130lbs and my husband weighs 200, It is very obvious if you get on his side of the bed that there is a softer feel even in one year. Have called the store but was told warrenty only recognizes a measurable indentation as a defect,anotherwards, you must be able to look at it and see an indentation not feel it! We are now getting ready to get rid of it. Both of our backs hurt in am.2600.00 down the toilet!

This review is for Serta iComfort Insight

Owned for: More than 3 months

Condition: Moderately worn

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Official Response

We hate to hear that you are unhappy with the Insight, especially since we have so many people who love it. We do offer the 120 trial to help customers get a feel for the bed and whther or not that specific model will be a good fit for them.

See full review+ 1 comment

Jake WBradenton, FL

Review left on Apr 11, 2013

Great bed, great price

I bought this be some months ago and It is great! The people at Americas Mattress were very friendly and knew what they were talking about. They made everything as easy as possible. I have no complaints!

This review is for Serta Bellagio Monte Lago Plush

Owned for: 1-3 months

Condition: Like new

25 - 34 years old

Male

Side Sleeper

150-200 lbs

Prefers Softer Feel

See full review+ 5 comments

Dee RNew York, NY

Review left on Apr 6, 2013

not a fan

I had a bad feeling when this bed was delivered and it was hard like a rock. I was told it was hard because it was cold in the delivery truck and the memory foam takes a few hours to soften once at room temperature. 9 weeks later, the bed was not much softer than when I purchased it. I woke up with backaches many times during the first few weeks because the mattress was hard and did not conform to my body shape, so there was a gap under my lower back. The one good thing about this mattress was that I did feel some temperature difference related to the cooling technology, but that was not enough to keep me comfortable, so I returned this bed.

This review is for Serta iSeries Vivid Dream Tight Top Plush

Owned for: 1-3 months

Condition: Don't know

25 - 34 years old

Female

Back Sleeper

100-150 lbs

Prefers Softer Feel

See full review

Donna CLa Pine, OR

Review left on Mar 23, 2013

Too hot

I will never purchase any mattress again that has memory foam no matter the hype of "cool gel technology"...it just doesn't work! I need to get up 1-2x a night to let it cool off before I can get back to sleep on it again. My room temp is between 55-60 degrees & I'm still throwing the sheets off. I'm hoping Serta still makes a bed without this new technology?

This review is for Serta Perfect Day iSeries Celebration Firm

Official Response

We do sell mattresses without memory foam, but we do also want to make sure that you have sheets and a mattress protector made of breathable materials where you can get the full benefits of the Cool Action material. Serta

See full review+ 7 comments

Tanya R

Review left on Mar 22, 2013

Best mattress i have ever had

This mattress was purchased after i had been struggling with years of back pain. i purchased the memory foam version of this and started noticing a difference with in the first 3 months. i feel like i am sleeping on a cloud! it also for some reason stopped me from rolling around so much in the middle of the night. after i had surgery and i was instructed to stay in bed for days i knew this was by far the best mattress i have ever had. in the past i couldnt stay in bed for more then a few hours but with the memory foam vera wang mattresss i found i could stay there all day and all night and not feel sore. ive had the best sleeps on this . BEST MATTRESS EVER! best sleeps, hugs my body perfectly, very comfortable. i have owned this mattreess for three years and no problems

This review is for Serta Vera Wang

See full review+ 1 comment

Luz SCrestview, FL

Review left on Mar 13, 2013

Gone bad after 2 years

We have had this mattress for 24 months. We have severe body impressions that are now causing us of have restless nights and back pain in the morning. Serta has denied our claim since the body impressions aren't greater than 1 3/4" in depth. My husband is in the military with a very demanding job and needs his rest at night. We should not be looking to purchase new mattresses so soon. Trump should not stand behind this poorly made product.

This review is for Serta Trump Home

See full review

Ashley YYork, ON

Review left on Feb 22, 2013

Disgrace to the Company

the mattress began sinking at the 2 month point after purchase when the retailer was contacted a large pile of paperwork was given to us which needed to be completed. they took several months to review the complaint and then could not bother to show up at any of the times which were arranged to review the mattress. finally they arrived took a look and said there was nothing wrong. Whoever came is blind! company does not stand behind it's product at all, contact to Trump mattress company received no responses

This review is for Serta Trump Home Luxury

Official Response

We're very sorry to hear about your experience. We'd like to learn more to get an understanding of what happened. For further assistance, please email us (https://www.serta.com/contact/). Serta Mattress

See full review+ 3 comments

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Serta
Mattress Ratings & Reviews

Might be 5 stars depending on when/if the smell subsides.

Only one night but holy cow!

Great Bed!

Old Softy

Official Response

Great bed, great price

not a fan

Too hot

Official Response

Best mattress i have ever had

Gone bad after 2 years

Disgrace to the Company

Official Response

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Serta Mattress Ratings & Reviews

Might be 5 stars depending on when/if the smell subsides.

Only one night but holy cow!

Great Bed!

Old Softy

Official Response

Great bed, great price

not a fan

Too hot

Official Response

Best mattress i have ever had

Gone bad after 2 years

Disgrace to the Company

Official Response

Serta
Mattress Ratings & Reviews