Serta
Mattress Ratings & Reviews

Serta logo
93/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
FILTER
126k total ratings, 540 with reviews
Female
HeatherDeltona, FL
Review left on Mar 18, 2018

Want to throw away a lot of money then buy this mattress?

We had the same mattress for 10 years and decided it was time to get a new mattress. We went into Hudsons Furniture and they had a whole new computerized bed selector to help us purchase our perfect mattress. We were given a choice of 3 different mattresses and picked the iComfort. We were excited about the bed delivery and went through the off gassing days and the "break in" days and finally after about 2 months were getting a good night sleep. We loved the mattress for about 9 months... and then my husbands hips started hurting and my back started hurting. It was difficult to get out of bed in the morning from the pain the bed had caused us. We are both side sleepers The computer selector said this mattress was perfect for side sleepers) and tend to sleep on the edge of the bed. We started noticing the edges of the bed were sagging, this had never happened with any other mattress. (Yes we rotated our mattress.) Unfortunately there is no side support, the sides are now sagging about 5 inches. This means in the middle of the night I start to slide off the bed! I find myself throughout the night waking up to get myself back in bed because I have literally slid into the night stand. My husband has started sleeping in the middle of the bed to stop from sliding off. We might as well have purchased a twin bed for all the usable space we have on this bed! All I can say to anyone looking to purchase a mattress DO NOT BUY THIS BED!!!
This review is for Serta iComfort Insight
Owned for: 3 years
Condition: Completely worn

35 - 44 years old

Female

Side Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Back Pain, Hip Pain, Neck Pain, Sleep Apnea

0
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Female
ElizabethAmherst, NH
Review left on Mar 17, 2018

junk from day one

would not have another one if it were FREE.
This review is for Serta Vera Wang Specialty
Owned for: 8 years
Condition: Completely worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Acid Reflux, Back Pain

0
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Male
bruceSan Antonio, TX
Review left on Mar 10, 2018

Serta customer service sucks

I have talked to the Serta Rep several times about my mattress and she was worthless so I will never buy a Certs again!
This review is for Serta Perfect Day Reawaken Euro Top
Owned for: 8 years
Condition: Completely worn

55 - 64 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

0
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Female
Shelby
Review left on Mar 8, 2018

Don't waste your money

My husband and I purchased our mattress about three years ago. This is actually our second one. The first mattress delivered was a) way too firm and b) had a busted seam. Serta replaced the first mattress but the second mattress has still been very firm compared to the one in the store and it's been almost three years. Also, after about six months, it already started sagging and now it's so bad that the material on top is bunching up in the middle and the dips are awful. We hate this mattress and have hated it since we first got it. Don't waste your money. Also, mine is a pillow top. It doesn't have memory foam in it.
This review is for Serta Perfect Sleeper Fitzpatrick Plush Super Pillow top
Owned for: 3 years
Condition: Completely worn

Under 25 years old

Female

Stomach Sleeper

150-200 lbs

Prefers Medium Feel

Back Pain

0
See full review

Male
GordonTybee Island, GA
Review left on Feb 27, 2018

Marshmello in one place, hard in another place

This has been a very strange experience, and I never thought I would have a problem with a mattress. I was looking for a fairly firm mattress and liked what I experience at the Mattress Firm store. When mine was delivered it felt too firm and I called the store to get it returned and they said I could not have my old matress back and to give it some time. Now that I have done that they say I missed the cutoff. I am ready to give the matress, sheets and everything away. I have to move around to find a spot that is firm and not too soft. I never have had a matress that changed so much from when it was new. Big mistake!!!
This review is for Serta Sedgwick Firm Euro Top
Owned for: 3-6 months
Condition: Slightly worn

Over 65 years old

Male

Back Sleeper

150-200 lbs

Prefers Harder Feel

Sleep Apnea

0
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Male
AliSaint Petersburg, FL
Review left on Feb 22, 2018

After just 3 years of use, worthless.

We each have a sink hole where we usually sleep. Creates back and neck pain. You can really feel the difference between our "usual areas" and the very middle, where it's more like when we bought it (king mattress). Complete rip off.
This review is for Serta iComfort Savant Plush
Condition: Very worn

45 - 54 years old

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
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Female
Donna MMilford, CT
Review left on Feb 20, 2018

I feel like I'm on a cloud

Haven't sleep this well in years
This review is for Serta iComfort Blue Max 3000 Elite Plush
Owned for: 1-3 months
Condition: Like new

55 - 64 years old

Female

Back Sleeper

150-200 lbs

Prefers Softer Feel

Back Pain, Restless Leg

0
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Male
randySurrey, BC
Review left on Feb 13, 2018

Way to firm can't sleep on it and company won't return.

The first night no sleep at I'm the morning very stiff neck.second night forced to sleep on sofa. Call for refund but I got a big no I'm out 2000 dollars. I will never deal with this company again.
This review is for Serta iComfort Fascinating
Owned for: Less than a year
Condition: Like new

55 - 64 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

Arthritis, Back Pain, Neck Pain

0
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Female
SheilaMarietta, GA
Review left on Feb 13, 2018

This bed is literally painful.

I have not called the store about their return policy because I do not have a way to return it!
This review is for Serta
Owned for: 6-12 months
Condition: Very worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

0
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Female
janetHattieville, AR
Review left on Feb 10, 2018

warranty

i spent good money at our local furniture store for this mattress, within a year i requested a relacement due to sagging where we lay and they refused saying it didnt sag enough to replace it. I kept my reciept and tried again the two years later to the same answer. this mattress is deplorable to me, it has a 10 year warranty and now after 7 years i have misplaced my receipt i am stuck with it
This review is for Serta Paula Deen
Owned for: 7 years
Condition: Very worn

45 - 54 years old

Female

Back Sleeper

> 300 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Restricted Mobility, Fibromyalgia, Hip Pain, Neck Pain, Osteoporosis, Plus Size, Restless Leg, Sleep Apnea, Sleeping Hot, Spinal Stenosis

0
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Serta Mattress Reviews - Page 19 | GoodBed