Need to talk to the company to resolve this problem.I want to exchange it like they said I could when I bought it,but the store is no longer open at this site.
This review is for Serta
Owned for: 3-6 months
Condition: Slightly worn
Over 65 years old
Male
Side Sleeper
150-200 lbs
Prefers Medium Feel
Arthritis, Back Pain, Neck Pain, Restless Leg, Sleep Apnea
We bought this mattress set thru Sam's Club and had it delivered the end of June. Initially it was fine. I did notice in a few months sagging and since there is no way to turn it over tried to reverse the top to bottom part. I will state for the record, this is a second home and as such the bed is not used daily. I am 115 lbs and my husband is 250 lbs. The indent is on both sides. It has a guarantee of 10 years and it can't keep its shape less than 6 months. I feel like I am in a hole and it makes it hard to turn over. If you want a product that does not stand up, it is for you. I paid $1700 and have now contacted Sam's Club to return it and refund my money. Let's see what happens. If Serta doesn't stand behind this, I am hopeful that Sam's Club will.
This review is for Serta iComfort Hybrid Applause II Firm
Ive had the mattress 6 days.. Out of the 6 days I have slept good 1 night, due to exhaustion.. I have hurt in my shoulders, neck, and middle back.... The mattress already has a sink hole in it that does not go away.
This review is for Serta Perfect Sleeper Gingerbrook Firm
Owned for: Less than a year
Condition: Like new
55 - 64 years old
Female
Side Sleeper
150-200 lbs
Prefers Harder Feel
Back Pain, Hip Pain, Neck Pain, Osteoporosis, Spinal Stenosis
This was an incredibly expensive bed when we bought it, and took years to pay off. It was fine for several years, and I loved how cozy it felt climbing in each night. I don't sleep hot, so I've never had issues with it being too warm over the years. Sadly, a few years ago I started having frequent low back pain, and it has gotten worse over time. I started to suspect that the mattress was to blame, because I had the most pain while trying to change positions at night, and could hardly move in the mornings. I began sleeping on an older inner-spring mattress we had in our guest room, and immediately confirmed that our iComfort Prodigy bed - such a splurge for us - was indeed to blame for my pain. We are heading out shopping for a new mattress today. I am frustrated that it may take years to find out if we made the right choice. I know I'm not spending that kind of money again. Very sad.
Called Roomstogo today due to sagging areas in mattress
RTG is sending person to inspect & will lmk if they can help w/ this 9 month old bed. Less Comfort & more pain in back & hip. Dips in mattress on both sides of bed. I’m short & 200 lbs, He’s tall & 215lbs. We rotate mattress every 2-3 months.
This review is for Serta Perfect Sleeper Secluded Oaks
Owned for: 6-12 months
Condition: Moderately worn
35 - 44 years old
Female
150-200 lbs
Prefers Harder Feel
Acid Reflux, Arthritis, Back Pain, Hip Pain, Neck Pain, Plus Size, Sleep Apnea, Sleeping Hot
This was given to me in May 2015. I have never been satis...
This was given to me in May 2015. I have never been satisfied. Do not like spring mattress. Do not like not being able to flip it. I think that is reason it is wearing out so soon. I do turn often. Would not recommend this mattress to anyone.
This review is for Serta Perfect Sleeper Brindale Firm
mattress failed within months sags in the middle feels like sleeping on a hillside with your partner trying to not crash in the middle store where purchased refuses to hear my complaints tried to get used to mattress to no avail stay away
This review is for Serta iComfort Insight Everfeel
we had cali king bed and mattress that gave to our son and treated ourselves to a new beautiful bed, and this mattress came with it.... my husband started complaining 1 st week, i just told him he is a whino until i developed ax excruciating lower back pain, i blamed gym for....after numerous chiropractic sessions and going bk to sq 1, and continuous back, neck, shoulders knees from husband we agreed that it is this particular mattress. the worst is to wake up to beat up. currently looking for replacement.
