Serta
Mattress Ratings & Reviews

Serta logo
93/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.5 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.5 Years
FILTER
128k total ratings, 544 with reviews
Female
Donna MMilford, CT
Review left on Feb 20, 2018

I feel like I'm on a cloud

Haven't sleep this well in years
This review is for Serta iComfort Blue Max 3000 Elite Plush
Owned for: 1-3 months
Condition: Like new

55 - 64 years old

Female

Back Sleeper

150-200 lbs

Prefers Somewhat Softer

Back Pain (lower / middle), Restless Leg

0
See full review

Male
randySurrey, BC
Review left on Feb 13, 2018

Way to firm can't sleep on it and company won't return.

The first night no sleep at I'm the morning very stiff neck.second night forced to sleep on sofa. Call for refund but I got a big no I'm out 2000 dollars. I will never deal with this company again.
This review is for Serta iComfort Fascinating
Owned for: Less than a year
Condition: Like new

55 - 64 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium

Arthritis, Back Pain (lower / middle), Back Pain (upper / neck)

0
See full review

Female
SheilaMarietta, GA
Review left on Feb 13, 2018

This bed is literally painful.

I have not called the store about their return policy because I do not have a way to return it!
This review is for Serta
Owned for: 6-12 months
Condition: Very worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium

0
See full review

Female
janetHattieville, AR
Review left on Feb 10, 2018

warranty

i spent good money at our local furniture store for this mattress, within a year i requested a relacement due to sagging where we lay and they refused saying it didnt sag enough to replace it. I kept my reciept and tried again the two years later to the same answer. this mattress is deplorable to me, it has a 10 year warranty and now after 7 years i have misplaced my receipt i am stuck with it
This review is for Serta Paula Deen
Owned for: 7 years
Condition: Very worn

45 - 54 years old

Female

Back Sleeper

> 300 lbs

Prefers Medium

Acid Reflux, Airborne Allergies, Arthritis, Back Pain (lower / middle), Restricted Mobility, Fibromyalgia, Hip Pain, Back Pain (upper / neck), Osteoporosis, Plus Size, Restless Leg, Sleep Apnea, Sleeping Hot, Spinal Stenosis

0
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Male
PeteKenai, AK
Review left on Feb 9, 2018

there is a hill in the middle of the mattress

For the money we thought this would be as good as our Englander, however, not the case. There is a solid hump in the middle of the bed.
This review is for Serta iComfort Prodigy Plush
Owned for: 4 years
Condition: Very worn

Over 65 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium

Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Sleeping Hot

0
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Male
erwinColumbiaville, MI
Review left on Feb 5, 2018

pocket and ridge next to pocket

Need to talk to the company to resolve this problem.I want to exchange it like they said I could when I bought it,but the store is no longer open at this site.
This review is for Serta
Owned for: 3-6 months
Condition: Slightly worn

Over 65 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium

Arthritis, Back Pain (lower / middle), Back Pain (upper / neck), Restless Leg, Sleep Apnea

0
See full review

Male
JamesSmithtown, NY
Review left on Jan 29, 2018

SAGS and leaves body impression in short time

We bought this mattress set thru Sam's Club and had it delivered the end of June. Initially it was fine. I did notice in a few months sagging and since there is no way to turn it over tried to reverse the top to bottom part. I will state for the record, this is a second home and as such the bed is not used daily. I am 115 lbs and my husband is 250 lbs. The indent is on both sides. It has a guarantee of 10 years and it can't keep its shape less than 6 months. I feel like I am in a hole and it makes it hard to turn over. If you want a product that does not stand up, it is for you. I paid $1700 and have now contacted Sam's Club to return it and refund my money. Let's see what happens. If Serta doesn't stand behind this, I am hopeful that Sam's Club will.
This review is for Serta iComfort Hybrid Applause II Firm
Owned for: 3-6 months
Condition: Moderately worn

Over 65 years old

Male

Side Sleeper

100-150 lbs

Prefers Somewhat Harder

Arthritis, Back Pain (lower / middle)

0
See full review

Female
TerriSalley, SC
Review left on Jan 29, 2018

sagging

Ive had the mattress 6 days.. Out of the 6 days I have slept good 1 night, due to exhaustion.. I have hurt in my shoulders, neck, and middle back.... The mattress already has a sink hole in it that does not go away.
This review is for Serta Perfect Sleeper Gingerbrook Firm
Owned for: Less than a year
Condition: Like new

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Harder

Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Osteoporosis, Spinal Stenosis

0
See full review

Female
JuliaMinnetonka, MN
Review left on Jan 27, 2018

Fine for a few years, now no support

This was an incredibly expensive bed when we bought it, and took years to pay off. It was fine for several years, and I loved how cozy it felt climbing in each night. I don't sleep hot, so I've never had issues with it being too warm over the years. Sadly, a few years ago I started having frequent low back pain, and it has gotten worse over time. I started to suspect that the mattress was to blame, because I had the most pain while trying to change positions at night, and could hardly move in the mornings. I began sleeping on an older inner-spring mattress we had in our guest room, and immediately confirmed that our iComfort Prodigy bed - such a splurge for us - was indeed to blame for my pain. We are heading out shopping for a new mattress today. I am frustrated that it may take years to find out if we made the right choice. I know I'm not spending that kind of money again. Very sad.
This review is for Serta iComfort Prodigy Plush
Owned for: 6 years
Condition: Moderately worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium

Acid Reflux, Back Pain (lower / middle)

0
See full review

Male
HaroldSaint Paul, MN
Review left on Jan 24, 2018

Do not know the lifetime of this mattress but it began sh...

Do not know the lifetime of this mattress but it began showing signs of failure as early as three years after purchase.
This review is for Serta Perfect Sleeper Parkfield Firm
Owned for: 7 years
Condition: Very worn

Over 65 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium

0
See full review

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Serta Mattress Reviews - Page 20 | GoodBed