Serta
Mattress Ratings & Reviews

Serta logo
93/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
FILTER
126k total ratings, 540 with reviews
Male
DanielFort Wayne, IN
Review left on May 30, 2018

Forgiving mattress but developed irreparable body impression

This is a quilt top memory foam "plush" mattress. It is plush, but the memory foam does not give very much. It seems to retain heat as opposed to remove it. This mattress developed a permanent body impression after two years of ownership. Despite abiding by the mfg's recommendation to rotate the mattress every 3-6 months, it just began to develop a body impression on the other side. This is also a mattress than cannot be flipped from top to bottom. Now I just have a mattress with two body impressions and it's extremely uncomfortable. This is my second Serta mattress and it will be my last.
This review is for Serta Perfect Day iSeries Initiative Plush
Owned for: 4 years
Condition: Moderately worn

25 - 34 years old

Male

Side Sleeper

150-200 lbs

Prefers Softer Feel

0
See full review

Male
MikeCouncil Bluffs, IA
Review left on May 22, 2018

Seems like a decent bed for now.

I'm 36 years old, male, 6'2" tall and 260 lbs. I've had lower back problems since I was 14 years old, sciatica since I was 25 years old, countless steroid epidural injections, and 2 nerve burning procedures around L5 vertebrae. I've also had sleep apnea as far back as I can remember. In 2011 I purchased a Lebeda memory foam medium (the firm fealt like a brick) mattress and it only lasted about 4 years before I had to have it refurbished. Luckily the bed had a solid 10 year warranty and they refurbished the bed to a firm. After the bed was refurbished it lasted maybe another two years before it started to break down again and by the 3-year Mark I could barely even walk in the morning. I decided to look into getting a new mattress so I can live my life again and I'm on a very tight budget now. I noticed Sam's Club had the Serta Perfect Sleeper brindale II firm bed on sale for only $300 and I can honestly say that I'm pleased so far but I've only had the bed for about a month. I can tell that it's not going to take a lot of abuse, if I set up too fast on the edge it will bind the springs but I like the fact of it having inner Springs and the memory foam gel top because I think the springs will hold up better than the memory foam on my old bed. This bed does feel a little bit on the soft side for being a firm but I wake up relatively pain-free again after being in 3 motorcycle wrecks and 2 nasty car accidents plus back surgeries. I don't expect this mattress to last longer than 3 years which seems to be the norm with all newer non flippable mattresses but if I only have to spend $300 every 3 years I'm okay with that. This mattress is placed on a tatago slat steel 16" platform bed frame that holds 3,000 pounds with a piece of three-quarter inch plywood over the slats for more support.
This review is for Serta Perfect Sleeper Brindale Firm
Owned for: 1-3 months
Condition: Like new

35 - 44 years old

Male

Stomach Sleeper

250-300 lbs

Prefers Harder Feel

Arthritis, Back Pain, Plus Size, Sleep Apnea, Spinal Stenosis

0
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Male
RobWinnipeg, MB
Review left on May 19, 2018

My Trump matters is awesome

It’s perfect for me I sleep like a teenage kid again
This review is for Serta Trump Home Luxury
Owned for: 4 years
Condition: Like new

45 - 54 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

Back Pain, Spinal Stenosis

0
See full review+ 1 comment

Female
SherriRobertsdale, AL
Review left on May 16, 2018

Best bed I've ever purchased

I'll but nothing but Vera Wang, I'm a forever customer.
This review is for Serta Vera Wang Shimmer Plush
Owned for: 6-12 months
Condition: Like new

45 - 54 years old

Female

Don't know Sleeper

150-200 lbs

Prefers Medium Feel

Allergies, Arthritis, Back Pain, Neck Pain, Restless Leg

0
See full review+ 1 comment

Female
BrendaCherokee Village, AR
Review left on May 14, 2018

Horrible Mattress!!!

We purchased the set and within a few weeks, the box springs had a broken board inside it. The store replaced that immediately, but the overall comfort, appearance, wear, sag, etc. is horrible. We regret buying this set every day, and was told it was recommended by a doctor for our health conditions, including back pain, hip pain, etc. We cannot afford another new set but we don’t sleep well any night, and don’t know what to do with it now!!! Would NEVER recommend this type of mattress/set.
This review is for Serta Dr Greene
Owned for: 2 years
Condition: Completely worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Fibromyalgia, Hip Pain, Plus Size, Restless Leg, Sleeping Hot

0
See full review

Male
TylerAtlanta, GA
Review left on Apr 18, 2018

Not for heavy people

My fiancee prefers a softer mattress, so we tried this one out. at first it wasn't too bad, but it very quickly became uncomfortable (220 lbs) for me, and is now uncomfortable for her as well. This mattress does not have the durability needed. If you can, definitely go for a higher quality mattress, or maybe go for a traditional innerspring. From my experience i wouldn't recommend this mattress for couples or heavier individuals.
This review is for Sertapedic Bramford Cap
Owned for: 2 years
Condition: Very worn

25 - 34 years old

Male

Stomach Sleeper

200-250 lbs

Prefers Medium Feel

Neck Pain, Plus Size

0
See full review

Male
MarkCollege Station, TX
Review left on Apr 11, 2018

Hardest and most uncomfortable bed I have ever slept on!!!!

Tried one in the showroom and thought it would help support and was comfortable but once we received our shipment this bed has been nothing short of a disappointment! Can't sleep all night because of back aching. Purchased a 4 1/2" topper and it is still somewhat uncomfortable. Would not recommend it to anyone!
This review is for Serta iComfort Hybrid Applause II Plush
Owned for: 2 years
Condition: Like new

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Softer Feel

Acid Reflux, Back Pain, Hip Pain, Neck Pain, Restless Leg

0
See full review

Female
VictorGrand Island, NY
Review left on Apr 7, 2018

The worst mattress, the worst customer service!

This has been the most expensive and the absolute worst mattress we have ever had to sleep on. This has also been the absolute worst customer service experience, from both Raymour and Flanigan, and Serta. When we lay on the mattress we sink into it about 10 inches, we have to grab onto the side of the mattress to climb out of it! This does not support our backs we wake up every day in agony, we have stopped sleeping on this bed actually. What a horrible waste of money. Raymour & Flanagan will do nothing to help, I keep calling, setting up appointments for someone to come out, they never have anything available for at least three weeks, and when someone finally does come out he takes a ruler and nothing will be done if the indents are not more than 5 inches deep not sitting on the mattress or laying on it. There are no indentations until you lay down on it! And then you are sunk in the pit of horror and can barely get out. Neither R&F will do anything, nor will Serta. DO NOT BUY THIS JUNK unless you want terrible back pain and terrible customer service.
This review is for Serta iComfort Hybrid Applause II Firm
Owned for: 3-6 months
Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Allergies

0
See full review

Female
J.New Palestine, IN
Review left on Mar 20, 2018

Not a good mattress

We are just going on having the mattress for one year and the surface dips in many places, not just where we sleep. I would not purchase again or recommend to anyone else.
This review is for Serta Sasha
Owned for: 6-12 months
Condition: Very worn

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

0
See full review

Female
KristenHonolulu, HI
Review left on Mar 19, 2018

Better off sleeping on the floor!

Worst purchase! Horrible company! Warranty is a joke! Lost it’s support within a few months.
This review is for Serta Perfect Sleeper Killingsworth
Owned for: 2 years
Condition: Completely worn

25 - 34 years old

Female

Back Sleeper

100-150 lbs

Prefers Medium Feel

0
See full review

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Serta Mattress Reviews - Page 18 | GoodBed