I use a CPAP machine and must sleep flat on my back. I use a pillow under my knees for comfort and I feel "no pain"! I normally have a lot of lower back pain (had surgery in 2003 for ruptured disc) - my lower back pain has been reduced "a lot" by sleeping in this new bed. I still have some back pain in the daytime (less than usual) and zero in this bed. When I pull off the CPAP mask and sleep on my side, I have zero shoulder and hip pain - my old innerspring mattress was useless for side sleeping as my arm and leg would go numb. This bed was very expensive!! It was worth it for me to have far less lower back pain. Customer support was excellent in communication and problem solving.
This review is for Aireloom Handcrafted
Owned for: 1-3 months
Condition: Like new
Over 65 years old
Male
Side Sleeper
150-200 lbs
Prefers Somewhat Softer Feel
Back Pain (lower / middle), Hip Pain, Sleep Apnea
Official Response
Good Morning Rob,
We are very happy to hear that our design has finally helped you with a goodnights rest. We strive to not only provide sleepers a luxurious sleep, but great customer service as well. Thank you and please continue to enjoy.
Coming from a completely deflated experience with a king sleep number bed, this bed has made a world of difference in the quality of my sleep! The bed is solidly constructed and luxurious to sleep on. No more hip pain....greatly diminished restless leg syndrome too. I am a side sleeper and this bed gives me both support and pressure relief....worth every penny!
This review is for Aireloom Platinum Preferred
Owned for: 1 year
Condition: Like new
45 - 54 years old
Female
Side Sleeper
100-150 lbs
Prefers Somewhat Softer Feel
Acid Reflux, Hip Pain, Restless Leg
Official Response
Good Morning Em,
We are tremendously appreciative for your detailed review. Our team drives towards this experience for all our customers, Thank you again and enjoy!
I really like the support this mattress offers and it sleeps great!
We bought it at the Furniture Mall of Kansas and the salesperson and delivery crew were great.
I would recommend this mattress for it's quality and comfort.
This review is for Aireloom Handcrafted
Owned for: 3-6 months
Condition: Like new
55 - 64 years old
Male
Side Sleeper
200-250 lbs
Prefers Medium Feel
Acid Reflux, Airborne Allergies
Official Response
Good Morning Don,
We really appreciate your interest and mostly for sharing your personal experience of the Aireloom Brand. Thank you and please enjoy your new mattress!
Aireloom
This is our second Aireloom Westford mattress as the firs...
This is our second Aireloom Westford mattress as the first one was bad and they replaced it. The second one is as bad as the original one. The inspector said the the mattress was sagging an 1 1/2" but is still within the manufacturers specifications and can't be replaced. My wife and I both wake up with a horrible back ache. The mattress company said they can't guarantee that the mattress has to sleep comfortable, just that it is within the manufacturers specification.
I can promise that I will never buy another Aireloom mattress or buy another mattress of any brand from Mattress Warehouse.
I am just stuck with an expensive mattress and a hard lesson.
This review is for Aireloom
Owned for: 2 years
Condition: Like new
Over 65 years old
Male
Side Sleeper
150-200 lbs
Prefers Medium Feel
Back Pain (lower / middle)
Official Response
Good Morning Robert,
We are very sorry to learn of your dissatisfaction. And yes, a 1.5" impression is considered a sag by the majority of manufacturer's warranty guidelines & would be approved for replacement (provided the mattress has proper support underneath & is not stained). Deciding after delivery that a mattress is too hard or too soft for one's liking is not a warrantable defect.
That being said, you stated that the 3rd party inspector deemed the mattress as having a 1.5" impression. If you feel the measurement or denial was in error, please feel free to reach out to me directly at so I can possibly assist you further.
We at Aireloom are very proud to have one of the lowest warranty return rates in the industry, yet are equally eager to replace the mattress if it is in fact defective.
My husband and I have been through more mattresses then I care to mention just trying to find a compromise. He loves a really firm mattress and I love a soft mattress. We finally found our answer in this hybrid plush!! I learned to sleep on my back because it was too painful to side sleep on a firm mattress and always woke up in pain. Now I can sleep on my side without pain. My husband has had two back surgeries and is now a back sleeper and this mattress has enough support that he is comfortable. I was worried it would be too soft for him, but he says it's not.
It was firmer at first and took a few months to break in fully. There are noticeable "soft spots" where we sleep, but not sagging or lumpy and it's not increasing yet. We are thinking we should turn the mattress eventually. I also love the black box spring and dark black/gray side of the mattress since those areas can get dirty over time.
Overall we have been very pleased with this mattress and so excited we don't have to go through any more mattresses!!
This review is for Aireloom Preferred Moonlight Ebony Sky Plush
Owned for: 1 year
Condition: Like new
45 - 54 years old
Female
Side Sleeper
100-150 lbs
Prefers Somewhat Softer Feel
Acid Reflux, Back Pain (lower / middle), Restless Leg
Do NOT purchase Airloom does not stand behind there product
purchased Airloom bed in 2011 for 5K from Sit n' Sleep. 2015 it's sagging on one side. Went into Sit n' Sleep store and sales rep said we purchased a "spare bedroom bed". We were replacing our previous bed due to sagging, Sit n' Sleep honered the warranty and gave us a prorated credit. The sales person knew when we purchased the Airloom we were replacing a bed we were going to be sleeping in every night. We called Sit n' Sleep customer service and they sent a thrill party company out to inspect the Airloom. It was sagging 11/4" Sit n' Sleep would not honor the warranty, it had to be sagging 11/2" to fall u dear warranty. Jan. I asked to speak to a manager that I wanted to appeal and I am still waiting for a call back. Jan. I called and talked to Airloom and told them about our horrible experience with Sit n' Sleep and ansked if they would stand behind there product and honor credit. They said they would research my case with Sit n' Sleep and third party inspection and get back to me. It is Feb. and I have NOT heard back from Sit n' Sleep or Airloom.
This review is for Aireloom
Owned for: 4 years
Condition: Completely worn
45 - 54 years old
Female
Side Sleeper
100-150 lbs
Prefers Somewhat Harder Feel
Fibromyalgia, Hip Pain, Back Pain (upper / neck), Sleep Apnea
Sagged within months, no help from the retailer or Company.
It's just plain not worth the money, 2500 bucks. It sagged within months. The retailer and their inspectors are like the Government, they can't be trusted. The manufacturer just refers complaints back to the retailer, RC Willey in Murray, Ut. Don't take my word for it. Here's what the Mattress Review Guru said:
The Bad
These beds tend to be quite pricey and market their self saying they are, “The Hand Made Mattress”. This is all well and good, but the truth is that most higher-end mattresses are hand assembled anyways. Another problem is that foam mattresses in general start to wear out and sag rather quickly. Considering the price of Aireloom beds, one would hope to get a good number of years out of it before the mattress starts to wear.
This review is for Aireloom
Owned for: 2 years
Condition: Completely worn
Over 65 years old
Male
Side Sleeper
150-200 lbs
Prefers Somewhat Harder Feel
Arthritis, Back Pain (lower / middle), Spinal Stenosis
My husband and I have never been so cozy comfortable. We have the split king with adjustable base.
I immediately was relieved from hip pain that I had from a fairly new Temperpedic mattress.
The only complaint we have is: WE DON'T WANT TO GET OUT OF BED IN THE MORNING.
This review is for Aireloom Platinum Preferred Enchanted LuxeTop Plush
Condition: Like new
Over 65 years old
Female
Side Sleeper
150-200 lbs
Prefers Somewhat Softer Feel
Arthritis, Back Pain (lower / middle), Fibromyalgia, Hip Pain, Back Pain (upper / neck)
I miss the old mattress that I could flip from time to time. With all this luxury and technology- our Aireloom Mattress is sunken from both my husband 's and my sides and there's a higher ridge in between us. Very uncomfortable.
