We bought the Cal King Aireloom "Larsen" from RC Willey for approximately $3500 out the door. We were coming off a Nova Foam from Costco. I didn't think it was providing the same support it did 2 years prior. I had high hopes for this new $3500 mattress and they were all shattered my first night on it. I felt like I was ripped off as I looked at the 2 holes on each side were we sleep and the hill in the center. My back has never hurt so much. I have been sleeping on it for 4 weeks now and the size of the holes has gotten even larger. RC Willey is coming this week to exchange it for a Tempurpedic, however they charge you 10% restocking fee. I should have bought that in the first place. DO NOT WASTE YOUR TIME AND MONEY ON AIRELOOM CRAP MATTRESS!!
This review is for Aireloom
Official Response
We understand that you are unhappy with the mattress set you purchased and WE are more than willing to work within the guidelines of the manufacturer's warranty to service your concerns. As the manufacturer, we provide a warranty to protect your rights as a consumer and it clearly states what is covered. If materials or workmanship are not up to standard we will honor the warranty without question. Please contact our customer service-warranty department @ 909-373-4211 ext 230. To see our warranty go to http://www.Aireloom.com, and click on warranty.
RC Willey advertises a 20-year warranty. However, the written warrantee does not seem to exist. RC Willey sold me a mattress for over $2,000, but they cannot provide me with a written warranty. The mattress was delivered with the manufacturer warranty attached, but the 20-year was advertised by RC Willey above the mattress in the floorroom. Customer Services insists it's guaranteed for 20 (pro-rated after 10 years), but they refuse to provide anything in writing. They also advertised they would remove the old mattress. The delivery people refused to take our old mattress.
Aireloom Luxury Latex Jacaranda, the best king size bed 4 grand can buy.
I purchased my "Aireloom Luxury Latex Jacaranda" bed at Sit 'n Sleep in December 2010. It has no springs, just a very dense "Dunlap" and "Talalay" latex core. The "Jacaranda" is a firm mattress with its very comfortable "Talalay" layer at the top. In the first couple of months I can say that this is an incredibly comfortable bed; the best I've ever slept on and I believe it's superior to any bed with a traditional spring mattress. I also prefer my natural latex mattress to the "Temper-pedic" which is a petroleum based product that lacks the bouncy response of natural latex. The "Temper-pedic" mattress is hard when it is cold and it responds to body heat slowly. Only time will tell how long my "Aireloom" latex mattress will continue to provide this level of support and comfort, but from what I've researched it should last a very long time. The Aireloom warranty is 20 years (the first 10 full, the second 10 prorated). If you go with an Aireloom Luxury Latex bed (an all latex mattress without springs) you'll probably agree that it's the finest bed you've ever slept on.
I totally concur with the previous review. After less than 1 1/2 years of use my husband and I each had our own "pit" that we slept in. I contacted RC Willey where we purchased it. They had a "mattress inspector" come to check it out. He laid out a string with a weight on it along the mattress surface, pressed down with his hands for a few seconds then measure the indent. He left after a few more similar measurements and lots of photos. We recieved a letter stating that body impression was 1 1/8 " which is considered normal. Therefore it is not defective. We found this hard to believe that just by the inspector pressing for a few seconds then measuring that this was accurate. Try sleeping on it for 7 - 8 hours and then measure!!! We are going to send a letter along with our measurements and photos to see if we can get some results. I'm not holding my breath. Bottom line- DON'T BUY THIS MATTRESS!!!!!
We purchased an Aireloom mattress July 07, from a store called "The Dump". We are very unsatisfied with this mattress. It has two large indentions on each side, where my wife and I sleep. The memory foam built into this mattress has completely broken down to the point that when you lay on it, it completely compresses at the points where there is the most pressure. My wife and I are not large people either (apprx 170 lbs each.) You have to roll up a hill to turn over, and it's very difficult to stay on the hump that is in the middle of the mattress. After about one year of using this mattress, it was beginning to hurt my back, and now has become unbearable to sleep on. I haven't tried to recieve warranty service, and after reading these reviews, will probably just throw it away and go with a different type mattress (one that does not have memory foam.) I think it would be much better to buy a memory foam topper, than to have the memory foam built in to a mattress, because I really doublt that any memory foam in any brand of mattress will last more than a couple of years. The model that we purchased was 0142DA26071DM also called La Rarena Eurotop. Hope this helps others who are thinking about this mattress, or any mattress that has memory foam. We paid about $2500 for just the mattress and springs.
