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Terrible Service

  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
They have decent prices but the furniture usually shows up used or damaged.
Price
Cons:
Worst customer service ever!!!! Check out the complaints on the BBB
Customer Service
Product Consistency
Transparency

Posted by Joe M from Albuquerque, NM on September 10, 2010

Shopping experience was nice, salesman was nice, delivery people were nice. Bobby and Linda Mitchell have horrible customer service skills if there is a problem. They talk down to you and tell you that you are lying. I would never shop here again or recommend them to anyone!!! prices are comparable elsewhere and other places run a legitimate business, not Valley Furniture Warehouse!!!!

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