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Bait and Switch!

  • Selection: Good
  • Expertise: Very poor
  • Service: Fair
Pros:
Product Selection
Cons:
Transparency

Posted by Kevin from Perry, GA on August 25, 2019

I arrived on the first day of the sale, I was the first customer in the mattress section. When the sales person approached, I showed him the advertisement, he started stuttering, couldn’t give me an excuse. I was there to buy a mattress. They advertised a $5K for 90% off, I ended up paying $400 for a hybrid mattress.
Almost every revue I’ve read this is what they do, don’t have the product advertised and switch you something a little less, once they get the dollar amount from you your there to spend. Then you become an elite customer. This weekend I’m going back and see if they give me a free $1000 handmade rug. Watch for my next revue!


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