Goodbed Reviews
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We had a good experience at the store with friendly salespeople and convenient check out. We like the mattress we bought but the follow up customer service was poor. They forgot an item in our delivery and didn’t have a reason and then didn’t follow up with letting us know when the rest of our order was in stock. We called and made another trip to the store and despite being told numerous time that they would follow up with us, there was no communication. That was very disappointing.
Comments (1)
Official Response
Thank you for visiting our Colorado Springs Denver Mattress and leaving a review about your experience. I'm sorry to hear we didn't communicate with you after the fact souring your experience. We appreciate your feedback and we will work with our team to make sure we grow from this. If there is anything more we can do for you, please let us know.
Mike