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Buyer Beware

  • Selection: Good
  • Expertise: Poor
  • Service: Very poor
Pros:
None
Cons:
Transparency

Posted by Alicia from Springfield, MO on May 26, 2019

DO NOT BUY FROM SLUMBERLAND BEFORE READING! I have explained the details of my experience in the paragraph below but for the benefit of those who do not completely read reviews I wanted to start with bringing your attention to customer rating discrepancies I found Slumberlands website. Like most, prior to making purchases I check review ratings. The star rating on Slumberlands website for the Wake sectional I was planning to purchase had a 4.3 star rating with 4 reviews noted. Doing the math 4 reviews/4.3 stars I did not take the time to open the summary page. Slumberland did not delivery my furniture timely or have it available for store pick-up as promised, so, I began shopping for other furniture. While comparing a sectional to the one I purchased from Slumberland I clicked on the 4.3 star rating assoc w/ the sectional. To my surprise the rating was actually 2.3 stars NOT 4.3 and there were 18 reviews not 4. I discovered more discrepancies on the Pros and Cons list. Slumberland didn't fulfill what was promised.


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