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Typical mattress "hard sell"

  • Selection: Fair
  • Expertise: Poor
  • Service: Poor
Pros:
Decent selection.
Product Selection
Cons:
Pricing run-around
Sales Pressure
Transparency

Posted by Peter D from San Francisco, CA on December 14, 2009

I've bought a mattress a few times, and most of the experiences are the same - upsell upsell upsell. No different here. But was able to get the price on a mattress I wanted, walked across the street to the closest mattress store, find the comparable mattress, get a lower quote from them, and then walk back and negotiate them down. Just wished they had saved me the time...

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