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Posted by Phillip from Hickory, NC on February 6, 2014

Went to the location on 321A first and was treated with upmost respect . Tried a few mattress there and was told about the other store on 321 that had more choices . The young lady at this store was well knowledged on all the mattress they have and answered all our questions and we did NOT feel pressured at all . She even called her babysitter so she could stay open later . WHAT other store does this ??? We tried out several mattress and she even let us try diffrent pillows until we were satisified . We purchased a mattress and two pillows . I havent felt this rested in YEARS !!!! and my back dosent hurt anymore . Thank you Sleep Shop !!!! I HAVE TOLD EVERYONE come and see you if they need a mattress . VERY VERY PLEASED with customer service and ABSOLUTLY HAPPY with our mattress .

From Hickory,NC .

    Comments (1)

    I ordered new bed rails and was upset when Fed-Ex delivered them with the hooks so bent-up they were unusable. I contacted The Sleep Shop, and explained my problem . They were courteous and without further explanation, they sent out new rails at no further cost to me. The new rails arrived within a week undamaged. Thank you Laura and Brittany for your courtesy and quick response.

    By: Rand of Winchester, TN on December 28, 2017

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